John Bear Chevrolet Pontiac Buick GMC

G.M. standing up and admitting there responsibility to cover After the Check Engine light came on I went to my dealer John Bear in New Hamburg on a Tuesday afternoon. They checked the car and determined that maj After the Check Engine light came on I went to my dealer John Bear in New Hamburg on a Tuesday afternoon. They checked the car and determined that major components of the 2.0L . engine needed a lot of replaced parts. I needed the car on Thursday. They gave me a shuttle ride home and then on Wednesday at 4:30 p.m. they sent a shuttle driver to pick me up to get the car. I was very impressed with the speed of the repair and especially relieved that G.M. agreed to cover ALL THE COSTS!! I am a long time G.M. customer since 1966 and will continue as long as G.M. stands behind their products and continually improve their quality so that these issues don't happen again. Ivan Winger New Hamburg,Ontario More

Happy customer It was nice to have such a bright clean waiting area. Shuttle service was prompt and convenient. It was awkward to find the right door and I th It was nice to have such a bright clean waiting area. Shuttle service was prompt and convenient. It was awkward to find the right door and I though the building was locked until 9 am. More

Always a great experience Friendly, courteous staff also friendly sales staff as we waited. Reliable service of our vehicle. Warranty work was also done to our satisfaction. Friendly, courteous staff also friendly sales staff as we waited. Reliable service of our vehicle. Warranty work was also done to our satisfaction. Work was done in a timely manner. An overall pleasurable experience. More

Great experience! Prompt service. Friendly staff. Timely shuttle service This visit was for a recall service. The part was ordered and the service date arranged. Eve Prompt service. Friendly staff. Timely shuttle service This visit was for a recall service. The part was ordered and the service date arranged. Everything was handled in a very professional manner. More

Happy wife, happy life, dealership version My wife, Marlene, always comes back from JohnBear pleased and confident, with stories of people that she met while waiting, of staff that were helpful My wife, Marlene, always comes back from JohnBear pleased and confident, with stories of people that she met while waiting, of staff that were helpful, and staff that she has made friends with. More

Kudos to the Service Dept @ John Bear in New Hamburg Reception is always pleasant, work is done well and in a timely manner. It is very rare today that you can say "I trust them to take care of my vehicl Reception is always pleasant, work is done well and in a timely manner. It is very rare today that you can say "I trust them to take care of my vehicles service needs" ! More

service our experience with the services at John Bear have always been positive, we find the staff very knowledgeable as well as helpful we trust your service our experience with the services at John Bear have always been positive, we find the staff very knowledgeable as well as helpful we trust your services and staff and will continue to take our vehicle there More

Service of my Buick Enclave The service has always been excellent on every visit. The employees are friendly and knowledgeable. My appointments are on schedule with very little The service has always been excellent on every visit. The employees are friendly and knowledgeable. My appointments are on schedule with very little delay. I usually wait for my vehicle and they always try to keep my wait times to a minable while still serving it to the max. More

Outstanding Service Cannot say thank you enough to Stephanie for her attention to detail and her time spent early saturday morning. I am very happy with my purchase and Cannot say thank you enough to Stephanie for her attention to detail and her time spent early saturday morning. I am very happy with my purchase and would highly recomend her when looking for my next purchase. Definately worth the drive to New Hamburg! More

Great service and attention to detail I was very pleased with the service I received in dealing with your dealership. I live 4 hours away and Stephanie answered all my questions via e-mail I was very pleased with the service I received in dealing with your dealership. I live 4 hours away and Stephanie answered all my questions via e-mail in a very prompt and detailed fashion. Dealing with Stephanie via e-mail was the reason I made the trek to view & purchase my 2013 GMC Sierra from your dealership. There were no hidden fees or surprises on the vehicle. I would definitely purchase another vehicle through Stephanie. Regards Terry Ing LaSalle, Ont More