Jim Pattison Subaru on Regent

Success with Subaru We recently purchased a Subaru Forester from Jim Pattison on Regent. We very much appreciated the friendly service we received from the staff especial We recently purchased a Subaru Forester from Jim Pattison on Regent. We very much appreciated the friendly service we received from the staff especially salesman Joel Adams who patiently gave us a thorough explanation of all the features of this new vehicle. It was also very pleasant dealing with sales manager Tom Boyd. This has been an excellent organization to deal with. More

Used vehicle purchase 2013 Tacoma Thank you Dave and Matt for your customer service when purchasing my Tacoma. Definitely recommend checking Subaru JP and Frontier Toyota on your next Thank you Dave and Matt for your customer service when purchasing my Tacoma. Definitely recommend checking Subaru JP and Frontier Toyota on your next vehicle purchase. More

Ford F-150 2012 Good experience with Dave on the sales side. He shared as much as he could regarding the vehicle I was looking at and was upfront with what was done Good experience with Dave on the sales side. He shared as much as he could regarding the vehicle I was looking at and was upfront with what was done with it upon its arrival. Matt in the finance department was also good to deal with as he was very easy going and also provided very good information in regards to warranty and had some good suggestions without being pushy. Overall, aside from the distance to my house, I would dealing with these guys again. More

Do not trust JP Subaru I brought my 2012 Subaru Legacy in for service. $4700 spent and I drove away with more check engine codes than I bought it in with. Had to tow the car I brought my 2012 Subaru Legacy in for service. $4700 spent and I drove away with more check engine codes than I bought it in with. Had to tow the car back twice for a problem they caused yet after MONTHS at the dealership, they still couldn't fix the problem. P0171. The last time I picked up the car, I drove 1000klms before the same code came back. Absolute and complete incompetence! The fuel trim was running steady at over 30 and would drop under load then the last time I picked it up short term fuel trims would drop as I accelerate yet they tell me "we didn't do anything". Obviously someone did something... they tossed a couple of parts at the problem like a bunch of amateur mechanics. I got sick of dealing with the same problem caused by Jim Pattinson Subaru so I bought a 2019 rav 4 trail from Funks Toyota in Steinbach. It WAS worth the trip! After all this, I still need to bring the Subaru in to fix their @#$%up. Guess where I wont be taking it? More

Buyer beware Reading the previous reviews, I find am finding it difficult to believe we were dealing with the same place. Firstly, there was the he difficulty g Reading the previous reviews, I find am finding it difficult to believe we were dealing with the same place. Firstly, there was the he difficulty getting firm pricing for regular maintenance services (CVT, front & rear differential fluids). We spoke to three different people in service, who all provided different pricing for the same services. Second, after the service was performed, was the lack of detail in the ‘official’ invoice. When asked for specific clarification of the services performed, we were assured the service was performed as quoted (and charged), and “triple checked” by the technician. This next bit is really what prompted me to contact the Head Office, Service Manager, and subsequently write this review: After being quoted, charged, and assured the required maintenance was performed, it was found the rear differential had not been serviced (by a non-Subaru inspection). Not even a wrench had been on it. I can understand mistakes happen; however, the service manager was unapologetic after being provided photographic evidence, only offering to “redo” the services to which we had already paid for (and “reassured”) but not actually performed. Seems this misrepresentation of services performed is not all that concerning; subsequent email to service department goes unanswered, nor has management or Head Office bothered to follow up. Can you verify the service you paid for is actually being performed? It could mean the difference between a $400 scheduled fluid change and a $4000 CVT failure. Keep in mind when buying your next vehicle; there are only two authorized Subaru service centers in Winnipeg. More

2019 Subaru Crosstrek with Jax Sun Bought the 2019 Subaru Crosstrek Limited and sales person is Jax. Very patient and helpful, knowledge about Subaru product and also helped me a lot ab Bought the 2019 Subaru Crosstrek Limited and sales person is Jax. Very patient and helpful, knowledge about Subaru product and also helped me a lot about MPI insurance process. Strongly recommend this dealership and also thanks to Cal who is the manager of this dealership give us a very good deal. More