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Jim Pattison Subaru on Regent
Winnipeg, MB
59 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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59 Reviews of Jim Pattison Subaru on Regent
March 26, 2019
Ford F-150 2012 Good experience with Dave on the sales side. He shared as much as he could regarding the vehicle I was looking at and was upfront with what was done Good experience with Dave on the sales side. He shared as much as he could regarding the vehicle I was looking at and was upfront with what was done with it upon its arrival. Matt in the finance department was also good to deal with as he was very easy going and also provided very good information in regards to warranty and had some good suggestions without being pushy. Overall, aside from the distance to my house, I would dealing with these guys again. More
by Adam923
Employees Worked With
Dave Czul, Matt Leschyson
February 19, 2019
Do not trust JP Subaru I brought my 2012 Subaru Legacy in for service. $4700 spent and I drove away with more check engine codes than I bought it in with. Had to tow the car I brought my 2012 Subaru Legacy in for service. $4700 spent and I drove away with more check engine codes than I bought it in with. Had to tow the car back twice for a problem they caused yet after MONTHS at the dealership, they still couldn't fix the problem. P0171. The last time I picked up the car, I drove 1000klms before the same code came back. Absolute and complete incompetence! The fuel trim was running steady at over 30 and would drop under load then the last time I picked it up short term fuel trims would drop as I accelerate yet they tell me "we didn't do anything". Obviously someone did something... they tossed a couple of parts at the problem like a bunch of amateur mechanics. I got sick of dealing with the same problem caused by Jim Pattinson Subaru so I bought a 2019 rav 4 trail from Funks Toyota in Steinbach. It WAS worth the trip! After all this, I still need to bring the Subaru in to fix their @#$%up. Guess where I wont be taking it? More
by Marcel Daigneault
Employees Worked With
Jackie Thunem
December 12, 2018
Buyer beware Reading the previous reviews, I find am finding it difficult to believe we were dealing with the same place. Firstly, there was the he difficulty g Reading the previous reviews, I find am finding it difficult to believe we were dealing with the same place. Firstly, there was the he difficulty getting firm pricing for regular maintenance services (CVT, front & rear differential fluids). We spoke to three different people in service, who all provided different pricing for the same services. Second, after the service was performed, was the lack of detail in the ‘official’ invoice. When asked for specific clarification of the services performed, we were assured the service was performed as quoted (and charged), and “triple checked” by the technician. This next bit is really what prompted me to contact the Head Office, Service Manager, and subsequently write this review: After being quoted, charged, and assured the required maintenance was performed, it was found the rear differential had not been serviced (by a non-Subaru inspection). Not even a wrench had been on it. I can understand mistakes happen; however, the service manager was unapologetic after being provided photographic evidence, only offering to “redo” the services to which we had already paid for (and “reassured”) but not actually performed. Seems this misrepresentation of services performed is not all that concerning; subsequent email to service department goes unanswered, nor has management or Head Office bothered to follow up. Can you verify the service you paid for is actually being performed? It could mean the difference between a $400 scheduled fluid change and a $4000 CVT failure. Keep in mind when buying your next vehicle; there are only two authorized Subaru service centers in Winnipeg. More
by Disappointed
Employees Worked With
Darren
November 28, 2018
2019 Subaru Crosstrek with Jax Sun Bought the 2019 Subaru Crosstrek Limited and sales person is Jax. Very patient and helpful, knowledge about Subaru product and also helped me a lot ab Bought the 2019 Subaru Crosstrek Limited and sales person is Jax. Very patient and helpful, knowledge about Subaru product and also helped me a lot about MPI insurance process. Strongly recommend this dealership and also thanks to Cal who is the manager of this dealership give us a very good deal. More
by Y Ru
Employees Worked With
Jax Sun, Cal
July 01, 2018
Easy, pleasant used car buying experience. We purchased a used Forester from Sameer Gupta. No pressure sales tactic occurred! He showed us things in our price range, left us alone to decide, an We purchased a used Forester from Sameer Gupta. No pressure sales tactic occurred! He showed us things in our price range, left us alone to decide, answered all of our questions and then gave us great, fast and efficient service when we decided to buy. He was very HONEST with us. The woman who handled the signing of papers was also very efficient and wonderful! No one wasted our time!!! A very pleasant over all experience!!! More
by ang1
Employees Worked With
Sameer Gupta, Jackie Thunem
June 23, 2017
A dealership that goes beyond duty When I brought in my 4 cylinder 2011 Outback for servicing in preparation for a road trip to Utah towing a Boler trailer (1300 lbs dry), it was discov When I brought in my 4 cylinder 2011 Outback for servicing in preparation for a road trip to Utah towing a Boler trailer (1300 lbs dry), it was discovered that the centre oil sensor was leaking. I had previously replaced both right and left sensors because of a similar leak. When I complained that three out of three was a rather poor record, they agreed. I was delighted to find a cheque reimbursing me for the amount when we returned home. This is true customer service and I am truly grateful! Subaru should do some market analysis in the state of Colorado, where it seems that every second vehicle on the road taming the Rocky Mountains in all sorts of weather (as only Colorado can throw at you) is a Subaru Outback. The vehicle is extremely popular in these parts as well as Utah, with good reason. This is an exceptional car that handles with confidence and ease the full gamut of weather and road conditions. I was even further delighted to discover that it is also backed by an excellent support and service network. Thanks Jim Pattison. Thanks Subaru! More
by JPB
Employees Worked With
Cal
May 15, 2017
Service I want to comment on service provided by Chris Bomback. It is apparent that Chris is a person who cares in providing quality service. It is apparent I want to comment on service provided by Chris Bomback. It is apparent that Chris is a person who cares in providing quality service. It is apparent he share the connection I have with subaru product. He drives a subaru like I do for the reasons I drive it. He has a passion for people getting the full experience of the product. He listened to my concerns. He didn't get defensive. I could go on. I believe its important to hire people who are passionate about providing quality and Chris is one of those people. The dealership is fortunate to have him there. More
by 2011 STI
Employees Worked With
Cal Sobering
March 16, 2016
Winnipeg Subaru We purchased a 2016 Subaru Outback (touring model) at Jim Pattison Subaru in Oct. 2015 after test driving several other models there. We could not hav We purchased a 2016 Subaru Outback (touring model) at Jim Pattison Subaru in Oct. 2015 after test driving several other models there. We could not have had a better Product Advisor than Monique Thompson, whom we found to be very knowledgeable of the entire Subaru line. We found her very helpful in reaching our decision. I have returned several times to ask various questions and Monique always has the right answers, and if Monique was not in, someone else was always willing to help. We were also very pleased with how we were treated by the Sales Mgr. Cal Sobering, and Financial Services Mgr. Shannon Vezey. After having our previous Outback (for 14 years) serviced at Subaru we know that our new Outback is in good hands with Regan and the rest of the Techs. They have a very professional team and are easy to deal with and We would highly recommend Jim Pattison Subaru to anyone. We have enjoyed driving our Outback very much this winter. More
by hollydave
Employees Worked With
Monique Thompson, Cal Sobering, Shannon Vezey
December 08, 2015
Professional and honest people. Raymond was our primary contact at this store. We were very impressed with Raymond’s listening and presentation skills. He was very candid. If he did Raymond was our primary contact at this store. We were very impressed with Raymond’s listening and presentation skills. He was very candid. If he did not know the answer to one of our questions he quickly got the answer for us from one of his associates. His Manager, Cal, also met with us and treated us with respect like we were valued customers. In the end we did not buy from this store simply because we decided another vehicle from a competitor better suited our needs. However, we highly recommend Jim Pattison Subaru Winnipeg. They are professional and honest people. Jeannette & Bruce K More
by liventhedream
Employees Worked With
Raymond, Cal
