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Jim Pattison Hyundai Northshore
North Vancouver, BC
49 Reviews
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49 Reviews of Jim Pattison Hyundai Northshore
November 03, 2017
Buying a car at this dealership Recently I purchased a2015 Hundyai. During the transaction my salesperson, the finance manager and the service person were very friendly. It was dark Recently I purchased a2015 Hundyai. During the transaction my salesperson, the finance manager and the service person were very friendly. It was dark when I drove the car. The next morning I noticed that 2tires needed quite a bit of air and, once in the daylight, I saw 2significant chips in the windshield. I returned to the dealership, got the tires fixed but had to return the next day to get a new windshield. I, also, was waiting on a fob. While I was away, my car was returned to me. The fob didn’t work-it was for a Kia-and there were chards of glass all over the seats and floor. Once again, I returned to the dealership! Finally, I got my fob! I had to go again to get it programmed -6 return trips in all! I spoke to both the sales and general manager about the situation. The car should never have been sold like that. They did fix everything but it took a lot of my time. All I asked in return was a second fob but was denied. I love the car but not all the trouble I went through! More
by Teddy
Employees Worked With
Sales-Rosie; Finance -Brian; Service-Scott. All very nice and helpful
October 31, 2017
Service manager (house) is sooo Rude He talks badly and he’s so rude he never help and just make people unhappy , we’re 3 person with three different Hyundai and we never go there again f He talks badly and he’s so rude he never help and just make people unhappy , we’re 3 person with three different Hyundai and we never go there again for our car service . More
by Sun
Employees Worked With
House
April 14, 2017
Excellence! Tom Cantley provided a surprisingly honest, open and friendly professional service in my purchase of a pre-owned Honda. The vehicle was better than ex Tom Cantley provided a surprisingly honest, open and friendly professional service in my purchase of a pre-owned Honda. The vehicle was better than expected with all records and work done completely to me satisfaction! Prior to arrival he provided timely and complete details for all of my questions and concerns. Tom even came to the ferry terminal to drive me an hour to the dealership. I will highly recommend him to any friends and family looking for an honorable gentleman to deal with for a very pleasant purchasing experience! More
by Don
Employees Worked With
Tom Cantley
March 06, 2017
Service Centre Quick Action My car would not start and was towed in on the Monday Family day holiday. I went to the dealership first thing Tuesday morning as I needed it to leave My car would not start and was towed in on the Monday Family day holiday. I went to the dealership first thing Tuesday morning as I needed it to leave town on Wednesday morning. The service department understood my dilemma and promised to fit in a service check as quick as possible as it was a very busy day. They did fit me in and identified and fixed the problem that day. As always, in my experience, the service department delivered the service in a very courteous and pleasant manner. More
by Larry Harper
Employees Worked With
Not sure. 7:30 AM service staff member on Feb 14, 2017
January 22, 2017
Absolutely abysmally unscrupulous scam artist service mgr Do NOT, under any circumstances, trust this dealership to do ANY kind of service to your vehicle. They are completely and utterly corrupt. The servi Do NOT, under any circumstances, trust this dealership to do ANY kind of service to your vehicle. They are completely and utterly corrupt. The service manager is a liar and will willfully destroy your car and rip you off. DO NOT TRUST THIS DEALERSHIP. EVER. ......more to come soon. More
by ScammedByHyundai
Employees Worked With
David Cline
January 11, 2017
really great, freindly and professional.... Tom Cantley is a wonderful, approachable salesperson. I felt np pressure from Tom, felt I could ask any questions... I would recommend Tom and this de Tom Cantley is a wonderful, approachable salesperson. I felt np pressure from Tom, felt I could ask any questions... I would recommend Tom and this dealership! More
by triosarah
Employees Worked With
Tom Cantley
January 08, 2017
Make sure to get quotes from other dealers. The power seat of my Hyundai Sonata stopped working. We called them for a quote. Their price was around $700 for a part and service. Unable to believe The power seat of my Hyundai Sonata stopped working. We called them for a quote. Their price was around $700 for a part and service. Unable to believe that changing a simple switch can cost that much, we called another Hyundai dealer and their price was relatively lower around $500. After some internet search, we ended up fixing it ourselves. The fix was easy. The genuine OEM part cost us $45 at Ebay. Unbelievable. More
by a_customer
Employees Worked With
Don't know
October 13, 2016
Just AMAZING! My mom and I had the most amazing experience at this dealership. We started two weeks ago when we just shopping around. Soroosh, our product adviser, My mom and I had the most amazing experience at this dealership. We started two weeks ago when we just shopping around. Soroosh, our product adviser, gave us a wealth or information about the Sante fe, gave us numbers and appraised our old car. We never felt pressured, lied to, or cornered. After a horrific experience over at the Mazda dealership we ran right back to Hyundai where we were greeted by smiling faces, a calm atmosphere and no-pressure sales. The sales manager, Melissa, finished off our experience with professionalism and a warm heart. We could not have been happier with our experience!!! More
by House1715
Employees Worked With
Soroosh, Melissa
October 02, 2016
having nice dealers Hi, my name is kourosh .I reacently bought a used sonata car from Jim pattison- northshore.one of the dealers help me so much for the car information Hi, my name is kourosh .I reacently bought a used sonata car from Jim pattison- northshore.one of the dealers help me so much for the car information and chosig a suitable car that I appreciate from Mr.sorosh ghahremani .he is one of the best dealer that you can trust him. More
by ky79cool
Employees Worked With
sorosh ghahremani
February 09, 2016
Finally! A positive car purchasing experience. Buying a car is an experience that I always equate as going to the dentist-necessary, but painful. I don’t enjoy the usual high sales pressure tactics Buying a car is an experience that I always equate as going to the dentist-necessary, but painful. I don’t enjoy the usual high sales pressure tactics or the condescending attitudes that I sometimes come across. I recently purchased a 2016 Hyundai Elantra from Jim Pattison Hyundai Northshore, and I am happy to say that the experience was an exceptionally positive one. From beginning to end, my product advisor, Babak Mousavi, was professional, personable, and helpful. He was upfront about what he can or cannot offer on the car. He didn’t play any mysterious number game with me, and he was always very gracious during negotiations. I really enjoyed working with him, and I got the car for a great price. His exceptional customer service didn’t end once he had the sale “in the bag”. There was a mix up with one of the accessories after the purchase was done, and he promptly took responsibility (even though it wasn't his fault) and corrected it. I am really impressed with the level of service that I had received from Babak and JP Hyundai Northshore. It’s good to know that I will be bringing my new car in for its scheduled maintenance at a place that values its customers, both during and after the purchase. I highly recommend to anyone who is in the market for a Hyundai to go see Babak at JP Hyundai Northshore. More
by S. Ho
Employees Worked With
Babak Mousavi, Marc Goodman
