Jim Pattison Chrysler Jeep Dodge Surrey
Surrey, BC
Filter Reviews by Keyword
By Type
110 Reviews of Jim Pattison Chrysler Jeep Dodge Surrey
Changed terms of proposal I did a build through this dealer. Original proposal said I can get best deal from the date I signed a time til the vehicle came in (which was 2 weeks I did a build through this dealer. Original proposal said I can get best deal from the date I signed a time til the vehicle came in (which was 2 weeks late, as well) ordered end of June. I specifically had it written into proposal, btw, or I was going to walk. So the next month comes and I wanted the deal(extra $1000 loyalty) they said I couldn't!!! Had to take original OR the deal of the month that when the car came in. So 2 months later (end of Sept) they then say I have to choose between original deal or Sept deal, couldn't have Oct deal! (car arrived Oct) unreal!!! On top of that they added $600 to the documentation fees! Went from $695 to $1295. Also the sales manager, who sat in his office when i was getting my car, did NOT even come out to say sorry the car was late, or say thank you for the business!!! AND they started my sxm free year service 10"days early, ripping me off!!!don't trust this dealer. I am following up with Jeep Canada and BBB More
Taking the sleaze out of sales After having a horrible experience in a previous purchase I was not interested in another sales pitch when buying a new vehicle. We all know the type! After having a horrible experience in a previous purchase I was not interested in another sales pitch when buying a new vehicle. We all know the type! The experience I had with Fortune at JP Chrysler Dodge Jeep was above and beyond. He understood our budget and family needs and fought for the best deal tirelessly. He truly values his customers. I would highly recommend him to anyone looking for a new family vehicle. He will save you valuable time and money! More
Vinny was great! We stopped in just to have a look at the 2017 Dodge Durango. We were introduced to Vinny who was great! There was no pressure at all and he took the t We stopped in just to have a look at the 2017 Dodge Durango. We were introduced to Vinny who was great! There was no pressure at all and he took the time to find out what it was that "I" wanted in a car. While he spoke with both my husband and I, he didn't treat me like the "little lady" is looking for a car which is always appreciated. He was polite, friendly and courteous. After a quick test drive, I was sold and we worked with Paul Loo to track down the Dodge Durango that met the needs discussed with Vinny. The final paperwork was completed with Susie who was just as great. Although a GMC/Chev girl, I'm giving Dodge another go after a brief stint with a Dodge Journey a few years back. I wouldn't hesitate to recommend Vinny. If I was to find any fault it would be the fact that when I advised I wasn't interested in the loan insurance on 3 occasions, it was still revisited. Yesterday I took my vehicle in for the installation of the Nav system. I'm not sure of the name of the gentleman in the service department I dealt with, older fellow and he was terrific!!!! Thank you for my new rocket! Love it!!! More
Great service and best deal I purchased a Jeep Cherokee from Jonathan Kang and I couldn't be happier with the service and deal I received from the dealership. Jonathan was extrem I purchased a Jeep Cherokee from Jonathan Kang and I couldn't be happier with the service and deal I received from the dealership. Jonathan was extremely patient throughout the entire process and answered all of the questions me and my wife had. We were at the dealership for about three hours before my wife and I made up our mind and never once did Jonathan pressure us. He was very accommodating and friendly throughout the entire process. We ended up purchasing a Red Jeep Cherokee and couldn't have been more happier with the choice. To top everything off, Paul Loo, the Sales Manager, gave us a really great deal. Jim Pattison Chrysler Jeep Dodge knows how to treat customers and I definitely recommend this dealership to anyone looking for a Chrysler Jeep Dodge product. Make sure to go to Jonathan Kang, he's the man! More
Superb service by Jonathan Excellent service and "no pressure' conduct from Jonathan. We required a brand new Journey with specific options and spec. Jonathan was extremely cons Excellent service and "no pressure' conduct from Jonathan. We required a brand new Journey with specific options and spec. Jonathan was extremely considerate and attentive that he located our choice from the new inventory. He was most conscientious and forthright in suggesting the most reliable deal. The outcome of the whole dealership experience was very satisfying and we would highly recommend. More
Jonathan was very pleasant Jonanathan was a pleasure to deal with.. Very helpful and not pushy at all.. I would definitely recommend my friends and family to go there Jonanathan was a pleasure to deal with.. Very helpful and not pushy at all.. I would definitely recommend my friends and family to go there More
simple and easy the staff are easy to talk to..very straightforward..accomodating not pushy and the price is very reasonable...the service is fast but ofcourse first the staff are easy to talk to..very straightforward..accomodating not pushy and the price is very reasonable...the service is fast but ofcourse first come first serve :) More
Great Customer Service! Jonathan provided us with great customer service and an overall positive experience when picking out our dream vehicle! He was patient and very helpfu Jonathan provided us with great customer service and an overall positive experience when picking out our dream vehicle! He was patient and very helpful in answering our questions. Would definitely recommend visiting Jonathan if you are looking to buy an new vehicle, he is great! More
Jonathan is pleasure to deal with!!! Jonathan is a very friendly and engaging individual that makes the whole process enjoyable. His sole motivation was to provide us with an excellent c Jonathan is a very friendly and engaging individual that makes the whole process enjoyable. His sole motivation was to provide us with an excellent customer experience during both the sales process and after sales follow up. Mission accomplished!!! Another satisfied customer. More
Jonathan was great I came to the dealership to purchase a Dodge Grand Caravan. Jonathan was my salesman and he was helpful, especially because he spoke Korean. He was co I came to the dealership to purchase a Dodge Grand Caravan. Jonathan was my salesman and he was helpful, especially because he spoke Korean. He was courteous and helped me to get a great deal. I had a great experience and recommend anyone looking for a new or pre owned vehicle to see Jonathan. More