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Jim Pattison Chrysler Jeep Dodge Surrey

Surrey, BC

4.1
110 Reviews

15377 Guildford Drive

Surrey, BC

V3R 0H9

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110 Reviews of Jim Pattison Chrysler Jeep Dodge Surrey

January 24, 2023

The salesman George was amazing and swung the deal I came in looking for. He was knowledgeable , kind, and very helpful in getting us the vehicle we needed. I would totally buy another vehicle from this deal More

by shaynemaude
Recommend Dealer
Yes
Employees Worked With
George, Marketing team, Dan Reaveley
Jan 24, 2023 -

Jim Pattison Chrysler Jeep Dodge Surrey responded

Hello Shayne, Just wanted to let you know how much your review means to us for a further great collaboration. We do all we can to provide our customers with the best service in our store; it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day! Sincerely, Dan Reaveley, General Manager

January 23, 2023

Not really impressed by how we were treated. We saw a car online took it for a test drive. The test drive was great and we were ready to pay cash that day. When we got back to the dealership, th More

by carlsjr
Recommend Dealer
No
Employees Worked With
Not sure
Jan 24, 2023 -

Jim Pattison Chrysler Jeep Dodge Surrey responded

Hello, Thank you for taking the time to share your experience. While I am thankful for the feedback, I am saddened and disappointed to hear about your experience. The goal for each of our customers is to have nothing but a terrific experience here at Jim Pattison Chrysler. Clearly, we fell short of that goal for you. Could you please reach out to me? I want to do my best to understand and ensure you have a wonderful future experience with us. I would also like to use this as a learning experience for our whole team to improve daily. Kind regards, Dan Reaveley, General Manager (604-617-5216)

January 19, 2023

terrible place--you will overpay for your vehicle, they will tack on stuff like free oil changes to the price and not verbally tell you that you just signed for the free oil changes. Service won't call you More

by richardbrophy
Recommend Dealer
No
Employees Worked With
donald duck
Jan 20, 2023 -

Jim Pattison Chrysler Jeep Dodge Surrey responded

Dear Richard, I am sorry to hear about your experience at Jim Pattison Chrysler. Our goal is to exceed the expectations of all of our customers and we seem to have let you down. Is it possible for you to reach out to me and discuss your experience? I can be reached at (604)617-5216. I look forward to speaking with you and resolving your concerns. Thank you , Dan Reaveley

Jan 20, 2023 -

richardbrophy responded

Not as sorry as I am, fortunately for you .When your service department can't return calls, after calling back twice, I just went over to a competitor of yours and traded my air shocked ' can't take the cold weather ' suspension problem to Journey motors in Coquitlam straight across for a normal coil and shocks suspension truck of the same make . Problem solved

January 15, 2023

Amazing service, transparent pricing and great staff. After having some poor experiences at other truck dealerships, the experience at JP was refreshing. Yousif went out of his way to help us and answer More

by Dave
Recommend Dealer
Yes
Employees Worked With
Yousif, Paul
Jan 16, 2023 -

Jim Pattison Chrysler Jeep Dodge Surrey responded

Hello Dave, We’re so happy to hear you had a great experience at Jim Pattison Chrysler. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope you will visit us soon. Sincerely, Dan Reaveley, General Manager

January 12, 2023

I had some issues with my Jeep squeeking breaks, engine light on and airbag light on. Angie from Customer Service made it easy. She took an extra mile to provide me with all the info I needed. Keep up the More

by maegasendo
Recommend Dealer
Yes
Employees Worked With
Angie
Jan 16, 2023 -

Jim Pattison Chrysler Jeep Dodge Surrey responded

Hello, Thank you for taking the time to write this review. Your kind words encourage us to continue doing our best in the automotive business and make sure every customer’s experience is a memorable one. Thanks again, and have a wonderful day. Sincerely, Dan Reaveley, General Manager

December 07, 2022

Went and got a 2022 wagoneer through Yash, very nice and respectful guy. Went out of his way to get me what I the exact spec vehicle I wanted. Much appreciated. More

by Gurdit Grewal
Recommend Dealer
Yes
Employees Worked With
Yash
Dec 12, 2022 -

Jim Pattison Chrysler Jeep Dodge Surrey responded

Dear Gurdit, We’re so happy to hear you had a great experience at Jim Pattison Chrysler. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope you will visit us soon. Sincerely, Dan Reaveley, General Manager

December 02, 2022

Yousif made my purchase a no pressure pleasure experience. Highly recommend him and the dealership More

by kkvinge
Recommend Dealer
Yes
Employees Worked With
Yousif
Dec 12, 2022 -

Jim Pattison Chrysler Jeep Dodge Surrey responded

Hello, Thank you for taking the time to write this review. Your kind words encourage us to continue doing our best in the automotive business and make sure every customer’s experience is a memorable one. Thanks again, and have a great day. Best regards, Dan Reaveley, General Manager

November 21, 2022

I purchased a Jeep 4xe from here a few weeks ago and Marium in sales made the buying process very quick and easy. Great customer service, would recommend this dealership if you're looking for a new car. More

by Harpreet
Recommend Dealer
Yes
Employees Worked With
Marium
Nov 25, 2022 -

Jim Pattison Chrysler Jeep Dodge Surrey responded

Hello Harpreet, thank you for choosing Jim Pattison Chrysler. It’s lovely to hear your kind words of appreciation for our hard-working team. We hope to serve you again soon. Best regards, Dan Reaveley, General Manager

November 19, 2022

Amazing deals and the staff. Had a Great experience with them everytime I go to them. More

by Biks
Recommend Dealer
Yes
Employees Worked With
Kirat Brar
Nov 25, 2022 -

Jim Pattison Chrysler Jeep Dodge Surrey responded

Hello, Thank you for taking the time to write this review. We are happy to hear you enjoyed your time at Jim Pattison Chrysler. Kind regards, Dan Reaveley, General Manager

November 15, 2022

Yash at JPCJD Surrey is amazing. He got me into another vehicle that was just the right fit my family. This is my second vehicle from this location. The manager and entire team has b More

by SpenceJ
Recommend Dealer
Yes
Employees Worked With
Yash
Nov 25, 2022 -

Jim Pattison Chrysler Jeep Dodge Surrey responded

Hello Spence, We are pleased to know that you’ve chosen us again. Your kind words encourage us to continue doing our best in the automotive business and make sure every customer’s experience is a memorable one. Thanks again, and have a wonderful day. Sincerely, Dan Reaveley, General Manager

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