Jim Keay Ford Lincoln

Purchase of Ford Focus I recently purchased a ford focus and my sales rep was Kurtis Di Cioccio. My first impression of him was that he was so young, and had a great smile. I recently purchased a ford focus and my sales rep was Kurtis Di Cioccio. My first impression of him was that he was so young, and had a great smile. He is just the best!!! he was not pushy, which I appreciate, he is a very good listener, and lets you explain what exactly you are looking for in a car. He does not try to sell you what you don't want, he goes above & beyond to make sure that your needs are met. He is honest and very patient. I had so many questions, but he never made me feel that I was a burden. He is a great asset to Jim Keay Ford!!! More

Another ford for us! Decided to trade in my Edge for something more fun! Met with Amy and had an excellent experience from the moment I walked onto the lot. She has amaz Decided to trade in my Edge for something more fun! Met with Amy and had an excellent experience from the moment I walked onto the lot. She has amazing customer service and is very genuine to her clients. Her best interest is finding a car you will be happy with and feel comfortable driving. She went over and above for me and her patience and kindness will be remembered! I'm sending everyone to Amy for their next car :) More

Amazing Dealership I came in for a part for my 2009 F-150 when Carmelo came over to chat .. Chat turned into a discussion about trading in my 09 for a new Vehicle .. I g I came in for a part for my 2009 F-150 when Carmelo came over to chat .. Chat turned into a discussion about trading in my 09 for a new Vehicle .. I gave Carmelo the information on what I would want and pay for in a new vehicle .Let me tell you the next hour i spent with Carmelo was the best experience I have ever witness in my life with a salesperson. Carmelo worked the numbers, the warranty info, until I was satisfied with the price and all the options I wanted . I bought the a new F-150. I filled out the paperwork and Two days later the trade took place smooth as could be.. This will be my third vehicle I buy From JIm Keay ford and Carmelo represented the Dealership with experience professionalism, integrity, and a great sense of humour. I recommend Carmelo to all my friends and colleague .. Thanks again Carmelo More

Friendly service and knowledgeable staff Rod was very helpful and knowledgeable about the Focus, which made my decision to purchase a Ford Focus easier. The staff remembered me as a returning Rod was very helpful and knowledgeable about the Focus, which made my decision to purchase a Ford Focus easier. The staff remembered me as a returning customer and was very welcoming. Rod also made an effort to contact me via email about the great financing available and the demand on my 2011 Ford Focus. More

Worst dealership in Ottawa Never taking my car there again. They over charged me for a repair that they did not complete. My vehicle still has the same problem they said they re Never taking my car there again. They over charged me for a repair that they did not complete. My vehicle still has the same problem they said they repaired and took no accountability for their work. on top of that the service manager Matt Yakabuski was condescending! You can guarantee I will never take my car there; nor will anyone I know. More

well worth the drive Kurtis was a pleasure to deal with,, professional. knowledgeable, worked to get me what I wanted. It was well worth the effort to deal with the dea Kurtis was a pleasure to deal with,, professional. knowledgeable, worked to get me what I wanted. It was well worth the effort to deal with the dealership and would recommend to my friends, GJ More

Service Great dealership, would definetly recommend to friends and family. I travel across the city just to go to this dealer to have the best service done to Great dealership, would definetly recommend to friends and family. I travel across the city just to go to this dealer to have the best service done to my car. More

Jim Keay Ford - excels again!!! In 2009 I bought a 2006 Ford Focus and I swear it was the most reliable car ... Fast forward to 2015, I contacted Gilles asking if my son could talk t In 2009 I bought a 2006 Ford Focus and I swear it was the most reliable car ... Fast forward to 2015, I contacted Gilles asking if my son could talk to him about buying a car ... What to look out for, etc. Gilles was more than happy to assist. The used inventory had a car I was interested in as well. Gilles recommended Sarah Major and the deal was so easy to negotiate. My son bought my car, I bought the car from used inventory. It didn't matter that in total we only spent just over $10K, we were treated so well. Not only a great dealership, but a great employer, Gilles, Sarah, Peter and Sean are quality people and I will spread the word that Jim Keay is THE TOP dealership. THANK YOU More

Amazing experience I had an amazing experience with the Jim Keay Ford Dealership. I am from Cornwall and did most of the work over the phone with my sales rep. He went I had an amazing experience with the Jim Keay Ford Dealership. I am from Cornwall and did most of the work over the phone with my sales rep. He went above and beyond to get me in the car I wanted and at the price I wanted ! He was so friendly and genuine and he worked his butt off to get this deal done i would definitely deal with Jim Keay in the future and Carmelo in particular! 5 stars! More

Customer Service of Mark Buik - Quick Lane Jim Keay Ford "Very" satisfied with the excellent service provided by the Service staff when I got my 2013 Edge serviced today. The service provided by Mark Buik "Very" satisfied with the excellent service provided by the Service staff when I got my 2013 Edge serviced today. The service provided by Mark Buik was outstanding - he thoroughly explained all the service that my Edge required, plus he ensured me that the work would be completed in short order and in a professional manner. Mark's pleasant personality made me feel very comfortable and gave me confidence that the required work would in fact be finished to my complete satisfaction. In summary, completely happy with my visit to Jim Keay's service department, mainly due to the professional presentation by Mark Buik!!!!! More