Jeff Smith's County Chevrolet

The customer service is fantastic. The No pressure sales team made it easy to purchase my new truck. Thanks again Rick and Paul The No pressure sales team made it easy to purchase my new truck. Thanks again Rick and Paul More

Thank you for the experience in our new purchase . Treated professionally from beginning to end. Treated professionally from beginning to end. More

My husband & I bought our 2019 Hyundai Sante Fe from Essex Chevrolet in late March 2023. Salesman Chris, General Manager Rick, & Financial Services Officer Dayna all went above & beyond throughout our Essex Chevrolet in late March 2023. Salesman Chris, General Manager Rick, & Financial Services Officer Dayna all went above & beyond throughout our buying experience. We went back & forth several times with new questions and scenarios for all of them and, in the end, we left with confidence & total satisfaction. We chose to buy the Lubrico warranty. We suggest you carefully read the written application & don't assume things are covered that aren't in writing. We bought a 4 year old non-Chevrolet vehicle, yet we were treated as valuable as any new car buyer would expect. Thank you and we're looking forward to a long and rewarding relationship with all of you at Essex Chevrolet. Tom & Cheryl Allen More

I had been dealing with this dealership since I was a kid. On Friday, May 13, 2022, my hubby and I went to that dealership, looking for a truck. There was minimal stock on hand. The sales rep pointed dow kid. On Friday, May 13, 2022, my hubby and I went to that dealership, looking for a truck. There was minimal stock on hand. The sales rep pointed down the street and stated that there was a truck at another facility off-site. He did not accompany us, just left us to fend for ourselves. Poor move. Roy and I felt a little abandoned there. I thought that to be rather odd. We went to look at the truck, and a serviceman asked us if we needed assistance. We stated that we were looking at the truck. He said, “You can look at it all you like!” This was not in a kind manner. It was rather sarcastic. There was no follow-up sentence like, “We will be happy to assist you.” Well, with that being said, I was done! They just lost my business. I went back to that dealership to retrieve my receipt for the final payment of my Cruz. I did let the sales rep know of our negative experience! Guess what? I went to Ken Knapp Ford, just down the street, and we purchased a 2019 F150! Low mileage, beautiful! Jeff Smith lost a $49K sale over the behavior of 2 people. More

My husband Bob and I simply cannot say enough about Jeff Smith's County Chevrolet. Paul Griffith our salesman, exceeded our expectations and found us the exact vehicle we were looking for. Sheena our Financ Smith's County Chevrolet. Paul Griffith our salesman, exceeded our expectations and found us the exact vehicle we were looking for. Sheena our Finance Officer, made the purchase of our 2017 Nissan Rogue a thoroughly smooth and enjoyable experience. Sheena was friendly, professional and extremely knowledgeable with a natural ability to make people feel comfortable. We have purchased many vehicles through the years and Sheena is one of the most pleasant people we have the pleasure to work with. More

I had the pleasure of meeting Paul who ensured that I received the car I wanted! He was super attentive, approachable, and made himself available for me even answering questions I had on the weekends. Th received the car I wanted! He was super attentive, approachable, and made himself available for me even answering questions I had on the weekends. The financial advisor Sheena was super friendly, ensured I got the best rate possible, and made my dream car a reality! I highly recommend! More

I purchased my first vehicle with Jeff Smith's Country Chevrolet, the GMC Blazer. My expectations were beyond exceeded! Hayden was a great sale representative, as he was very professional, informative, l Chevrolet, the GMC Blazer. My expectations were beyond exceeded! Hayden was a great sale representative, as he was very professional, informative, listened carefully to all my requests and ensured I was comfortable throughout the entire process. Every visit I had at the dealership, all employees were incredibly friendly and helpful. Upon receiving my vehicle, Hayden ensured everything was set up and I was comfortable with the vehicle prior to leaving the dealership. As a result, I truly had a great experience and would definitely recommend Hayden to friends and family. More

An amazing Experience We've purchased a few vehicles from Paul Griffith. And every experience has bin above and beyond our expectations. Today I stoped to see if I cou We've purchased a few vehicles from Paul Griffith. And every experience has bin above and beyond our expectations. Today I stoped to see if I could get a service on our pickup we recently purchased. An the service department went out if they're way to fit me in during the snow storm. The service was done efficiently and with care. Cleaned the inside as well. I totally recommend either sales or service as well as the parts department. From being greeted by Renee to Paul making sure I was satisfied with the pickup itself and my service. 100 percent satisfaction on every detail of this dealership. Sincerely Joe Mclean More

Always impressed!! I have purchased two new chevy Silverado trucks from Paul in the last few years and he always keeps me very well informed of what he can do to give me I have purchased two new chevy Silverado trucks from Paul in the last few years and he always keeps me very well informed of what he can do to give me the best deal and to go beyond to find me exactly what I'm looking for. Aswell as the other staff who assist in a sale have also been very kind and helpful. More

Not worth my drive for the customer service and quality After reviewing the reviews of this dealership and reviewing their stock online, I took my spouse out to check it out after work. I had my eye on a Ch After reviewing the reviews of this dealership and reviewing their stock online, I took my spouse out to check it out after work. I had my eye on a Chevrolet and was ready to buy. I had high hopes. I did call before, to ensure the vehicles (this dealership had a couple of the model in stock) I was reviewing online was still in stock and that there were sales agents available when we got there. The experience was nothing like I was hoping. After waiting 10 minutes in the showroom sitting in a vehicle, we were asked to go around the vehicles we were interested in and the "sales agent" would be there. After a few minutes wait, the sales agent finally came to talk to us. I had a few questions and she couldn't answer them. She got us keys (how helpful of her) to test drive one of the vehicles. When we came back from the drive, she was again not available to help us. She was with another client and we had to wait. After waiting and getting keys to go on another test drive (had a different engine) we went to talk with her about making an offer on a vehicle because I wanted to buy what they had in stock. The vehicle I was interested in was the demo - though online it was shown as a NEW vehicle. It was priced as a new vehicle, and she was selling it as a new vehicle!! This was so odd. GM offered $450 off on this vehicle as an incentive and $1000 off if you financed the car. I was not impressed with this price or how she was handling the sale. She got the night manager to help her. He didn’t know he had this demo in stock! And was pretty surprised that it was being sold as a NEW car. He offered me $1000 off the demo. This vehicle has 19,000 km and was marked down $1000. This was a shame. I was surprised at what I was hearing. This was a despicable experience! I would caution anyone who is looking at travelling to the county for a better experience. I did not receive one. More