
Janex Auto Sales
Ottawa, ON
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73 Reviews of Janex Auto Sales
I wish I could give them a minus. Crooks, liars, thieves. I bought a 2027 Kia Rio one year ago. This is now the 4th time it's been in the garage for something serious. IT NEEDS A NEW Crooks, liars, thieves. I bought a 2027 Kia Rio one year ago. This is now the 4th time it's been in the garage for something serious. IT NEEDS A NEW ENGINE. Shockingly the warranty I bought won't cover it. No answer from Janex. More
I was connected to them throw driving with steve and had nothing but a great exspriance with them right from the time of the applacation to the the time of getting my 2019 sonata was no problems. nothing but a great exspriance with them right from the time of the applacation to the the time of getting my 2019 sonata was no problems. More
Very unethical and poor business practices. A dishonest, rude, disrespectful and arrogant GM - Amar T. He is not transparent and has no morale ethics, very evasive and dismissive. The car purch A dishonest, rude, disrespectful and arrogant GM - Amar T. He is not transparent and has no morale ethics, very evasive and dismissive. The car purchased was not "clean condition" as was told. Any issues have not be resolved and is apparent will not as they lack responsibility, integrity and the basic requirement code of ethics under the MVDA. Very poor customer service and no communication once the agreement was signed. The owner avoids communication and any responsibility for my concerns, accountabilty for the aggressive behaviour and poor conduct of his employee towards a woman. More
Great vehicles, and I had a great experience. After trading the reviews I'm wondering if not enough people post their positive experiences After trading the reviews I'm wondering if not enough people post their positive experiences More
The worst car dealership in Canada I have never dealt with ignorant people like them in my life they deliver a car on Saturday lasted an hour and now there ignoring me even the service manager what a xxx with ignorant people like them in my life they deliver a car on Saturday lasted an hour and now there ignoring me even the service manager what a xxxxxxxx company they are More
They don't deserve a star. I bought my car 2022. They ripped my sticker off my vehicle that has all information about the car. They left me stranded when i broke down asking fo I bought my car 2022. They ripped my sticker off my vehicle that has all information about the car. They left me stranded when i broke down asking for help.They promised a peice for my door handle never heard back. Called them told them that i would pay and still nothing. Sal said my car was undercoated it was not. As soon as it got close to the 90 days they said go deal with your coverage nothing left we can do. They will remember the 2010 volkswagen passat cc white going in and out of their auto service. Sal was a terrible salesman. The guy that thinks he runs the garage with only one worker tells broken promises and says things are done when they didn't do it. I tell everyone about this place. Never buy a car from them. Don't worry I made a claim with the Business bureau. They don't take care of there customers. The poor receptionist deals with all of it. They always did what they could for me. They deserve all the stars. AGAIN DONT BUY A CAR FROM JANEX AUTO. More
So I never purchased a vehicle from them, never got that far. First of all. I was just looking at vehicles and driving with Steve popped up on my browser. So I opened the link. It asked what I was looking f far. First of all. I was just looking at vehicles and driving with Steve popped up on my browser. So I opened the link. It asked what I was looking for, how much a month I wanted to spend, where I'm located name date of birth ( assumed this was to verify age of majority) Next thing within a half an hour I get a call from Janex auto sales. They're offering me financing, which I repeatedly tell them I don't need as I am already approved with TD auto finance. I tell them I am just looking. Now I have an excellent credit rating, and I keep a close eye on it. I monitor it regularly. Next thing I get another call from Janex auto sales telling me that I'm pre approved for a 2023 Toyota Tacoma. I said did you go into my credit file. Oh no we would never do that . Next thing I get an alert from Equifax that there has been a hard inquiry on my file. And wouldn't you know... Janex auto sales. I contacted the credit bureau, and my lawyer, and finally Janex auto sales. I asked why they accessed my file they said I applied, I said no I didn't, I don't need their over inflated credit, I am in good standing with my bank. I told them to stay out of my credit file and remove my name from their list. At which point the credit manager Mustafa became somewhat belligerent, because they had sent me several vehicle options and I didn't reply.. At which point I again advised him to remove my name from their list, do not run my credit again or you will be hearing from my lawyer. Alas no I didn't purchase a vehicle from them. And no I won't be purchasing a vehicle from them. And I had best not see any more activity on my credit bureau from them. As a business owner myself I can attest that " you never win an argument with a customer" More