Jaguar Land Rover Metro West

Do not trust a single thing these people tell you. They sold me a defective vehicle and did not stand behind that in any fashion. Complete refusal to acknowledge that they failed to ensure the car They sold me a defective vehicle and did not stand behind that in any fashion. Complete refusal to acknowledge that they failed to ensure the car’s features were working. And even the smallest bit of service is wildly expensive (when you can even get service done since they are incredibly understaffed. Do yourself a favour and find a different dealer. More

amazing service always , great service at all time, compared to other location, so far they deliver compared to other location, so far they deliver More

Everyone is knowledgeable and easy to talk too, it’s hard to find a place you can trust to get the proper work done to your car and they do a terrific job of explaining the problems and solutions. to find a place you can trust to get the proper work done to your car and they do a terrific job of explaining the problems and solutions. More

Mashal was an amazing advisor! He went above and beyond to help resolve issues with my car. He went above and beyond to help resolve issues with my car. More

Service / maintenance cost is too high at dealers. OEM parts has less meaning as more accessible by non dealers. Promised carwash did not happen. OEM parts has less meaning as more accessible by non dealers. Promised carwash did not happen. More

This was my first visit after buying my new car. The noise l heard didn't appear when l was there, so l left the car overnight. The next morning it made its rattling/ticking noise and was traced to The noise l heard didn't appear when l was there, so l left the car overnight. The next morning it made its rattling/ticking noise and was traced to a loose heat shield. The mechanic replaced and installed all the parts necessary and checked the rest of the car out. The noise is gone and my car runs very quiet now, with no problems since then. From start to end the service was very professional and friendly, thank you Mashal Ahmadi for all your help. More

Very professional and friendly service advisor (Marshal) and check in person. Marshal who is my service advisor on my previous visit last year as well. Appreciated the candid review of options and consider and check in person. Marshal who is my service advisor on my previous visit last year as well. Appreciated the candid review of options and considerations, given my car is 10 years old and I may consider buying a new one soon. One suggestion is to not have to work hard to convince the person making an appointment to allow me to stay for my service visit, and keep it tight and on time, especially when it is just a standard oil change. I understand that MetroWest preference would be to have a customer drop off the car and call them back when ready, however know that this is an extreme deterrent and inconvenience for us customers, given it is highly inefficient and waste our time on two trips to the dealership. I would recommend that the service department feels comfortable organizing their day to provide quick and efficient service appointments while customers wait to allow them to grab their vehicle and get on with their day. More

I had the opportunity to deal with Craig twice in a two month span in purchasing a Range Rover. He was exceptional in his client interaction and dealt with both my purchases efficiently and with attention month span in purchasing a Range Rover. He was exceptional in his client interaction and dealt with both my purchases efficiently and with attention. I would highly recommend Craig to anyone looking to purchase a vehicle. He provided great customer service. More

I love Range Rover and the guys that work there ! !! Super helpful,friendly and over all wonderful!!! !! Super helpful,friendly and over all wonderful!!! More

Thank you so much for such a professional treatment and care. I would like thank Mr. SUFIAN for his excellent services. care. I would like thank Mr. SUFIAN for his excellent services. More