Jaguar Land Rover Metro West

Treating you like family! As everyone is aware there are many dealerships to choose from and the competition is fierce but I can tell you that if you are interested in a new Ja As everyone is aware there are many dealerships to choose from and the competition is fierce but I can tell you that if you are interested in a new Jaguar or Range rover product you need to visit Metro West before you make a decision and specifically ask for Domenic Bertucci. One of the most important aspects to a purchase especially a large one is the respect, honesty and overall experience you receive! My families experience with Domenic has been very positive; he treats you like family! making sure he looks after you and does everything he can to make it an enjoyable experience. We had a minor hiccup when we originally had our Fpace S and he was quick to resolve it and follow up. We have a much closer dealership to our house but we service and go see Domenic any chance we can. Thanks and looking forward to our next purchase! John More

Worst experience ever....Don't service your car here. My Range Rover Evoke locked down on Friday evening with the error parking brakes failed (It is a 2019 model, got it 2 months back). The Road side assi My Range Rover Evoke locked down on Friday evening with the error parking brakes failed (It is a 2019 model, got it 2 months back). The Road side assistance helped me in in getting the car towed to the nearest Service Center(Jaguar Land Rover Metro West). I did not receive any call until Monday afternoon. The Service Manager said they dont know what the issue is and will call back by today evening or tomorrow. Didn't receive any call. I called them on Tuesday evening and left a voice mail as no one picked up the phone. called them on Wednesday as well and no one picked up in the service department. So call the reception and had to escalate the issue to a Manager and he arranged a call back. The service team called after an hour saying the Service Manager who was working on my car is in training so he will call you back on Thursday and also confirmed that they still dont know what is the issue with the vehicle. No one bothered to ask or offer another car until the issue is fixed. On Thursday I got a call from my My dealer who spoke to the service manager at metro west and he was informed there was no issue with the vehicle. Then the question comes if there was no issue why did vehicle stopped working on Friday and why it was not returned on Monday if there was no issue identified. More

Great experience to buy 2019 F Pace I dealt with Anna and Idris Malik who made sure I get a super VIP service. I bought the Jaguar in November, 2019 and I love it. This is my third Jagua I dealt with Anna and Idris Malik who made sure I get a super VIP service. I bought the Jaguar in November, 2019 and I love it. This is my third Jaguar and first SUV. I also got a good offer for trading my 2009 MDX. I highly recommend this dealership to buy Jaguar, Range Rover, Land Rover and Volvo’s. More

Luxury car but curbside dealer experience I like rovers so I leased another one for 4 years as I would never own one and pay all the repairs they all need - all my rovers so far when brand new I like rovers so I leased another one for 4 years as I would never own one and pay all the repairs they all need - all my rovers so far when brand new! problem is service is getting worse. and on top of it this luxury brand that is far from my home no longer offers free car pick up! It was the case when I paid $95,000 lease, but now year later I have to pay them a fee if I want my car picked up! It's not right - when you sell car to people and tell them you have free pick ups - you should honor it not cancel after car is sold. It is bad enough car is brand new (1 year) and already needs repairs! Changing your mind about free pick up seems bad and deceitful. Not what I would expect from luxury brand. Stay away. More

Excellent Service Excellent customer service and responsiveness to my requireMents. Staff were well coordinated and management were available when required for more com Excellent customer service and responsiveness to my requireMents. Staff were well coordinated and management were available when required for more complex issue resolution. Follow up after sales process was also very good. More

One of the best dealerships around I was more than impressed with the level of service from start to finish. It was beyond my expectation without any level of pressure to buy. I was more than impressed with the level of service from start to finish. It was beyond my expectation without any level of pressure to buy. More

It Is The People Who Count Very satisfied with all aspects of my dealings with Idris, Craig and Nigel. They were knowledgeable about their products and very helpful before the p Very satisfied with all aspects of my dealings with Idris, Craig and Nigel. They were knowledgeable about their products and very helpful before the purchase and after delivery... More

Great Service I recently purchased my new Jaguar from this dealership. The sales rep Chadi was amazing. From beginning till end i had an amazing experience. Five I recently purchased my new Jaguar from this dealership. The sales rep Chadi was amazing. From beginning till end i had an amazing experience. Five stars. More

Good service and awesome vehicle Decent customer service, Amit was wonderful; however I faced a few hiccups along the way. Overall I would say the service was good but felt it coul Decent customer service, Amit was wonderful; however I faced a few hiccups along the way. Overall I would say the service was good but felt it could have been better. Amit was wonderful as he was there any time I needed him. More

Avoid This dealer!!!! What ever you do DONT BUY A CAR FROM THIS DEALER. NEVER HAVE A WORST SERVICE EXPERIENCE IN MY LIFE ALSO THEY ARE TRYING TO RIP YOU OFF THEY SELL BROKE What ever you do DONT BUY A CAR FROM THIS DEALER. NEVER HAVE A WORST SERVICE EXPERIENCE IN MY LIFE ALSO THEY ARE TRYING TO RIP YOU OFF THEY SELL BROKEN CARS AND WONT EVEN SERVICE THEM. Please don’t do mistakes I did really bad business. Try any other dealership but this one it’s just a nightmare. More