Jack Carter Chevrolet Buick GMC

It was my first time visiting Jack Carter for an oil change with our new vehicle. I received a text message asking me to click a link to notify the service advisor upon arrival, but when I arrived aroun change with our new vehicle. I received a text message asking me to click a link to notify the service advisor upon arrival, but when I arrived around 7:50am there were already cars parking inside the shop. Since there were no clear instructions in the text and no reply when I confirmed my arrival, I wasn’t sure if I needed to drive inside as well. I eventually entered after seeing other cars go in. Overall, the service itself was good. They offered me a ride home, but I chose to wait at the dealership and the oil change was completed in about an hour, and I was notified by text when the car was ready. I just hope that future text updates provide clearer instructions on where to go upon arrival to avoid any confusion or assumptions. More

Excellent service to reprogram a new key for our truck. I was kept up to date on the progress. Loved the complimentary shuttle service. I was kept up to date on the progress. Loved the complimentary shuttle service. More

The service was the best! He listened to what I was looking for and found it for me. Matthew Campbell went over and above to make sure this vehicle was the best fit for us by He listened to what I was looking for and found it for me. Matthew Campbell went over and above to make sure this vehicle was the best fit for us by explaining different features of the vehicles he was showing us. I recommend them! Thank you, LaWana More

Found the dealer to be quick and responsive. Was able to do a straight forward car deal Was able to do a straight forward car deal More

They have great customer service and fair prices. 10/10 would recommend to anyone for their automotive needs. 10/10 would recommend to anyone for their automotive needs. More

Service was outstanding! Jeremy was very friendly. Loved that there was no strong upselling. I was able to get the service that I needed quickly and efficiently. Jeremy was very friendly. Loved that there was no strong upselling. I was able to get the service that I needed quickly and efficiently. More

Service department was helpful and polite. I liked their efficiency in checking me in when I arrived and in completing the service. Good communication to keep me updated. I liked their efficiency in checking me in when I arrived and in completing the service. Good communication to keep me updated. More

Very helpful with a tricky situation. Lots of help and ongoing updates. Feel I was treated fairly on the billing. Lots of help and ongoing updates. Feel I was treated fairly on the billing. More

They were very helpful in getting me in my new car, nothing but good things to say! nothing but good things to say! More

I would 100% recommend The Team at Jack carter, they made buying our new car a great experience thanks to Justin and the team! buying our new car a great experience thanks to Justin and the team! More