Islington Chrysler Dodge Jeep Ram FIAT - Service Centre
Toronto, ON
65 Reviews of Islington Chrysler Dodge Jeep Ram FIAT - Service Centre
On our way to Toronto on March 25th/2013, our van (Dodge Grand Caravan) had been compromised (someone had loosened wheel nuts on the driver's rear wheel in an attempt to steal the aluminium wheel and had lo Grand Caravan) had been compromised (someone had loosened wheel nuts on the driver's rear wheel in an attempt to steal the aluminium wheel and had loosened two nuts on the other wheels, ready to steal these as well, unbeknown to us) late at night at a reputable motel chain (not mentioned here in this review) outside Montreal. As we entered the Gardiner Expressway at the Don Valley Parkway, the rear driver's wheel came off and crossed two lanes of traffic and came to rest by the median separating East and West traffic (not hitting a car) while the rear of the van came crashing down onto the Gardiner! We were not hurt and did not cause any accidents, BUT were scared out of our wits!! The treatment we received at Islington Chrysler was stellar in terms of speed of repair and quality of work! This is a QUALITY dealership in terms of customer service and repair. This was a very unusual situation but the care shown (even helped us to rent another van while the repair work was being completed) was first class!! We wish there were more dealers like this!! BTW, I had used this dealership the year before for a minor repair on the van so automatically went there (were towed there!) this time! PS: I'm sorry it has taken so long to complete this review but we have just returned to Nova Scotia last week after being in Toronto for March/April and another trip away in May...we flew this time:-) More
car brought in quickly and Serge answered all the questions that I asked. job was done in a reasonable amount of time. Price could be better. questions that I asked. job was done in a reasonable amount of time. Price could be better. More
Quick drop off (snowstorm) without any wait. Serge was knowledgeable. Tufan was available and courteous during drop-off and pick-up. Price was only OK as nobody really wants to pay to service their car. R knowledgeable. Tufan was available and courteous during drop-off and pick-up. Price was only OK as nobody really wants to pay to service their car. Rates were in line with competition. I did get a discount on one item. More
Kris Rams is really an asset to his excellent management skills. I noticed he deals with difficult situation yet still possesses positive attitude towards his team and most especially to the clients. Overal skills. I noticed he deals with difficult situation yet still possesses positive attitude towards his team and most especially to the clients. Overall, Excellent customer service! Good job!! More
Efficient, expeditious service. Job well done. Thank you also to the mechanic who went the extra mile and retrieved the block heater power chord, and placed it where I can get to it under the hood. also to the mechanic who went the extra mile and retrieved the block heater power chord, and placed it where I can get to it under the hood. More