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Islington Chrysler Dodge Jeep Ram FIAT - Service Centre

Toronto, ON

4.0
63 Reviews

63 Reviews of Islington Chrysler Dodge Jeep Ram FIAT - Service Centre

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August 23, 2024

I brought my 2014 Jeep Cherokee into the dealership, it was a "lemon" that I unwittingly purchased from a used car dealership. Mark from service walked me through everything that was wrong, the list was More

by DJ Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
January 20, 2024

Incompetent and corrupt! Wish I could give negative stars! In August I brought in my Ram because there was a grinding noise coming from my rear end. The service department More

by Karl B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serge Derkach
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Gdyczynski
January 11, 2024

Service manager is rude, unhelpful. Have an appointment? Doesn't care. "Too busy" to look at my 6 month old Jeep despite making an appointment days in advance. Disgusting attitude, terr More

by Jeep#4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
January 09, 2024

I've purchased two cars from Islington, the first one was a brand new C200 which I had for a few years and the second one is a Chrysler 300 which I still drive. I was very satisfied in both deals, especiall More

by Lilian S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Rams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serge Derkach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Tran, Mark Gdyczynski, Watheq Al Khazraji K
January 08, 2024

Always professional, accurate with advice, concerned about customers and delivers the car service as promised More

by R. Abarquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge Derkach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Gdyczynski
January 08, 2024

I've had my 2021 Jeep Cherokee SRT serviced here exclusively and they've been very helpful and accommodating every time I visited. Last time they even found a GPS tracker that was placed by would-be More

by M_Semira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge Derkach
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

I felt like a valued customer. Serge was very polite and professional, and he smoothly took care of everything that had to be repaired on my 2016 Dodge Ram truck. The work includ More

by Christina Murie
Recommend Dealer
Yes
Employees Worked With
Serge Derkach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician who installed the new Islington Chrysler licence plate covers for me.
June 13, 2023

Justin Eom in service was fantastic and took care of my dent in an hour. More

by Kevin.canavan12
Recommend Dealer
Yes
Employees Worked With
Justin Eom
April 13, 2022

Great at selling cars but terrible at assisting and fixing problems that were there before. More

by mpsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark gdyczynski
Apr 13, 2022 -

mpsm responded

Talked to a specialist and he said that the polish on the rims weren’t painted properly. I went to the dealership first and they said that it was wear and tear. And don’t want to fix it even though the rims are only 6 months old. And I also paid for warranties that apparently isn’t covered.

November 05, 2021

I was dealing with the Service Department. I was havng a 10 yr old car serviced More

by Carole.scrase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Rams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in Service Dept., the manager of the parts department
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