
Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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As a driver with 60 years road experience, there is still a lot to learn when purchasing a hybrid for the first time, so it is critical to have a competent person not only to facilitate a sale/purchase, but a lot to learn when purchasing a hybrid for the first time, so it is critical to have a competent person not only to facilitate a sale/purchase, but also to coach on this hi-tech machine. Simon Young is such a person, knowledgeable, courteous, and patient: an outstanding individual. More
Dave was professional, courteous and extremely knowledgeable. Sourced the ideal vehicle for my needs. Acquisition experience was seamless with no surprises. Dave was extremely thorough on deliver knowledgeable. Sourced the ideal vehicle for my needs. Acquisition experience was seamless with no surprises. Dave was extremely thorough on delivery and surpassed my expectations, would highly recommend Dave and Island Ford. More
Island Ford is a beautiful state-of-the-art dealership in an easy-to-access location right off the highway. We have bought multiple vehicles via Dave Faithfull and will continue to do so in the future. After an easy-to-access location right off the highway. We have bought multiple vehicles via Dave Faithfull and will continue to do so in the future. After experiencing high-pressure salesman in other dealerships, Island Ford was a refreshing change with a more relaxed approach to doing business. I recommend visiting this dealership! More
Very personable people at this dealership, from great and knowledgeable sale’s people to awesome business manager! knowledgeable sale’s people to awesome business manager! More
Bought my last truck from Dave in 2004, he was great to deal with then so I went looking for him for this purchase, he knows his stuff. deal with then so I went looking for him for this purchase, he knows his stuff. More
Worst car experience ever. My salesman, Amado, would ignore all my texts for weeks until I call the store and he would pick up. The sales manager, Kyle martin, wouldn't return My salesman, Amado, would ignore all my texts for weeks until I call the store and he would pick up. The sales manager, Kyle martin, wouldn't return my call until 2 weeks later. I was fed up with these people so I had to fight for my deposit back. Cars are also marked up 10-15k above msrp. I was able to find a ford maverick at a closer location for 10k cheaper than what I had a deposit on. More
It was a great experience with everyone being kind and helpful in the purchase of our new truck. helpful in the purchase of our new truck. More
I only have great things to say about this dealership. We weren't even planning on buying a vehicle right that day and ended up going back to Victoria with a new Bronco! The sales representative Simon w We weren't even planning on buying a vehicle right that day and ended up going back to Victoria with a new Bronco! The sales representative Simon was so friendly and knowledgeable and was a pleasure to deal with. The sales manager was great too. I've certainly had painful experiences in the past at car dealerships but this was an entirely different experience. It was our first purchase at Island Ford but it won't be our last. I wouldn't hesitate to buy there again. More
I have been involved in two vehicle purchases and both times extra costs were added on that were never talked about or mentioned at any time . If you choose to buy from Island Ford make sure you triple ch times extra costs were added on that were never talked about or mentioned at any time . If you choose to buy from Island Ford make sure you triple check , especially the fine print , any paper or form they want you to sign to make sure it's what was discussed . Not the type of BS I would expect to see at an established Ford dealer . I'll never be back . Buyer Beware !!! More