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Island Ford Superstore
Duncan, BC
1,151 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley.
Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,151 reviews
January 03, 2016
good experience We came up from Brentwood Bay looking for a good deal and we left happy. It is worth the trip to deal with Ryan and the team. We came up from Brentwood Bay looking for a good deal and we left happy. It is worth the trip to deal with Ryan and the team. More
by Katie&Jeff
Employees Worked With
Ryan Provencal
January 01, 2016
Here's to our new family member thanks gang well done . I was not sure at first but you helped me along with my purchase I'm sure time will tell how well we did . If our purchase of thanks gang well done . I was not sure at first but you helped me along with my purchase I'm sure time will tell how well we did . If our purchase of our truck goes as well as your advice it will be great cheers More
by The Lindquist's
December 31, 2015
Sales review Dave was very helpful in our recent purchase, he was friendly and professional, I would not hesitate to recommend him and Island Ford to anyone lookin Dave was very helpful in our recent purchase, he was friendly and professional, I would not hesitate to recommend him and Island Ford to anyone looking for a new vehicle. Thanks again Dave for all your help. More
by Peter Schilling
Employees Worked With
December 31, 2015
Sandra was great, really fun to deal with. It was a quick and easy process from the moment I walked in. I will be back to purchase my next vehicle. Thanx for the escape. It was a quick and easy process from the moment I walked in. I will be back to purchase my next vehicle. Thanx for the escape. More
by JaMon
December 31, 2015
My first new car The few hours that I spent inside Island Ford were enjoyable. The sun was shining brightly through the large windows. I love dogs and I was able to s The few hours that I spent inside Island Ford were enjoyable. The sun was shining brightly through the large windows. I love dogs and I was able to spend a few minutes with two friendly dogs. Every one working at Island Ford made me feel comfortable as this was my very first time buying a new vehicle. I could see that all of them had a good working relationship with each other. I also saw that they had fun with each other. Sandra stayed with me through out the long transaction. Matt worked hard in his office, getting me the best deal for me. Edie patiently explained the financial way I would be paying for my new car. I am looking forward to telling my friends about my pleasant experience at Island Ford. More
by Lynda Kirkness
Employees Worked With
Other Employees :
Nick and Ivan drove me home because I don't have a driver's license yet., Matthew McIntosh, John Viala
December 30, 2015
Ford Transit Connect Dave is a not merely a professional salesman, he is a gentleman as well. Anyone wanting to pursue a career in auto sales should meet this fellow, and Dave is a not merely a professional salesman, he is a gentleman as well. Anyone wanting to pursue a career in auto sales should meet this fellow, and understand how to do it right. More
by Seandcontracting
December 30, 2015
Jordan was very capable and pleasant to work with . I purchased a vehicle from Jordan he went to great lengths to make the experience a great one . I want to thank him for his service and will recommend I purchased a vehicle from Jordan he went to great lengths to make the experience a great one . I want to thank him for his service and will recommend him to family and friends .Thank you Jordan and Island Ford for your excellent service David Ralphs More
by vanguydave
December 29, 2015
Excellent service! Our experience in purchasing a new F350 from Ryan was great! He went to great lengths to provide whatever we needed and provided updates and informati Our experience in purchasing a new F350 from Ryan was great! He went to great lengths to provide whatever we needed and provided updates and information along the way. I would have absolutely no reservations in purchasing from Ryan and Island Ford again!! More
by John&Annette
December 29, 2015
A great salesman. David Faithfull is a true gentleman and goes above and beyond the call of duty for customer service. He values your time and simplifies the process. David Faithfull is a true gentleman and goes above and beyond the call of duty for customer service. He values your time and simplifies the process. More
by Monty
December 29, 2015
Very Good Service I have a 2015 ford fusion witch i bought from Mat and he has bean very helpfull we have bean well looked after and are happy with our dealings with Is I have a 2015 ford fusion witch i bought from Mat and he has bean very helpfull we have bean well looked after and are happy with our dealings with Island Ford and with Mat in Partickular very helpful Thank You So Much Every One At Island Ford More
by davidgg
