Island Ford Superstore

great dealership the moment I walked onto the lot I was met by Sandra and was rewarded with a friendly and knowledgeable sales person , Sandra and the Island Ford team the moment I walked onto the lot I was met by Sandra and was rewarded with a friendly and knowledgeable sales person , Sandra and the Island Ford team were great to do business with and I would and will gladly recommend them to anyone looking for great service , great cars and friendly faces , CHEERS , Island Ford people !!!! More

Best Dealership Service in the World I grow up in Europe and was in contact with a lot of dealerships over there but I always had the feeling all the want ist my money. Here at Island For I grow up in Europe and was in contact with a lot of dealerships over there but I always had the feeling all the want ist my money. Here at Island Ford they really CARE about me, what I want and what`s best for me. I am glade that I could make the deal with Sandra. She is a very caring and lovely woman, that's what you need when you 22 years old and new in a country. Someone who takes you by the hand and helps you with all the questions and makes sure that you get an awesome and a safe new car. I love my new Fiesta and the great customer service at Island Ford. Thanks to everyone who made it possible for me! You guys rock!! More

David Faithfull to Clients After some frustrating experience with other dealers in town, a friend suggested Dave Faithful at Island Ford in Duncan. I called Dave to arrange a me After some frustrating experience with other dealers in town, a friend suggested Dave Faithful at Island Ford in Duncan. I called Dave to arrange a meeting, but I was quickly fascinated by his caring personality, professional integrity and genuine desire to create a superior lasting experience for his clients. Dave did not waste any time to suggest a factory order, as he realized that would serve my interest best. In about ten minutes, we finalized the deal including pricing and payment process which were all confirmed by the exchange of a few emails. Dave also arranged for a flawless prep and delivery of the vehicle upon its arrival, and Edie diligently processed the transaction and documentation. Thanks Dave for being Faithful to your clients. It has been a pleasure doing business with you. Also, thanks to Edie and the team at Island Ford for quality customer service. I wonder why anybody would want to do business anywhere else. More

Amazing Customer Service From the moment we pulled in and met Sandra, we knew we were in good hands. I noticed a couple things on our test drive and her Manager Dan came out From the moment we pulled in and met Sandra, we knew we were in good hands. I noticed a couple things on our test drive and her Manager Dan came out and assured us my concerns would be fixed. (We were buying a used vehicle) He kept to his word and we were exstatic with the way he handled our purchase. Our sales associate Sandra, took her time with us and we never felt pressured at all. Her goal was to make sure we were happy with our purchase. I would highly recommend Sandra as a sales associate, she was an absolute pleasure to work with and made the whole experience enjoyable. A big kudo's to Dan and Edie as well. Everything flowed easily for us and all the staff were remarkable. A fabulous team for sure! I will only buy our vehicles from Island Ford from now on as there is no comparison on how we were treated compared to other car dealerships. Huge Thanks!! And Congrats to a job well done!! The Thomson's More

Top Notch caring guy Dave is a one of a kind when it comes to car salesmen!!!! He cares about each one of his customers as if they were his only customer and goes the extr Dave is a one of a kind when it comes to car salesmen!!!! He cares about each one of his customers as if they were his only customer and goes the extra mile to ensure they get the very best price possible for the purchase as well as the trade in. All of our family have dealt with Dave for a number of years and will continue to do so with confidence. We have recommended him to our friends because we know he will always come through and our friends will be happy with their purchase. Thanks Dave for yet another great deal More

More than satisfactory experience! On entering the dealership, we were immediately greeted and welcomed by Dave. He was most helpful in our search for a new vehicle. He was knowledgeabl On entering the dealership, we were immediately greeted and welcomed by Dave. He was most helpful in our search for a new vehicle. He was knowledgeable and answered our questions. If he wasn't sure, he asked a colleague or management. We never felt pressured. In the end, he directed us to, and we chose a Ford Escape Titanium. We are excited to drive this great vehicle. We would highly recommend Dave when considering a new vehicle. The Ford team work well together and bend over backwards to please. More

Friendly, helpful sales experience. Sandra came over within a couple of minutes of my arrival. She was very friendly and knowledgable. I had gone with the intention of test-driving one c Sandra came over within a couple of minutes of my arrival. She was very friendly and knowledgable. I had gone with the intention of test-driving one car (and not even buying that day) but ended up buying a newer, more expensive one there and then, because the deal was good and the financing was affordable. Sandra and the other staff were helpful throughout and I didn't feel like I was rushed at all. There were a couple of cosmetic issues that were quickly sorted out by the store and I love my new car. More

His and her vehicles My spouse and I dealt with Ivan Phan. We felt he went above and beyond our expectations! He was there until the bitter end :) We love our cars and enj My spouse and I dealt with Ivan Phan. We felt he went above and beyond our expectations! He was there until the bitter end :) We love our cars and enjoyed our overall experience. Thanks everyone for everything! More

Trading Up Once Again I have dealt with a few different Ford dealerships (I would only buy a Ford), and this dealership by far is the best one out there. Sandra seen my on I have dealt with a few different Ford dealerships (I would only buy a Ford), and this dealership by far is the best one out there. Sandra seen my on the lot and asked me what I was looking for. I told her they didn't have what I needed, and she proved me wrong right away. She led me to the car I wanted and it was perfect. She sold me on the car without pushing me, and left me to go home and think about it, but also invited me to take a test drive. I brought the wife in to look and drive it, and we were hooked. Sandra encouraged us to look at all the upsides to making the trade, but never made us feel like it was going to make or break her career....No pressure sales lady. She's very pleasant, friendly, knowledgeable, and a bubbly personality. Once we made up our minds, the rest of the process was painless and easy. Sandra made the whole deal a pleasure. We traded 2 vehicles in on a beautiful 2016 Mustang GT Premium Coupe. The very pleasant and helpful Bernadette helped with a lot of questions and a little string pulling. Matthew made all the numbers work with financing, and Chris made the final steps of the mountain of paperwork seem like a small hill. We have dealt with this dealership many times when it was Ken Evans, and a couple times as Island Ford. Every time makes us sure that we don't want or need to deal anywhere else. We have worked with some sales people who are no longer here in the past, as well as working with Chris Tarala when he was a salesman, Bernadette Scudder, Edie Lange, Bryan Flynn, and countless others in the background I'm sure. They are all a pleasure to work with. I must also add that through all the different vehicles we have had, the limited number of times we have needed service or warranty, it has always gone smooth, with no problems. Service department is equally friendly and helpful. Bottom line here is that this dealership goes above and beyond to make you happy, and make your buying experience easy and painless. I haven't met anyone at this dealership who isn't willing to go above and beyond. Go ahead and shop with confidence here that you are in good hands and will be treated fairly. More

Amazingly easy !! After a horrible 1st time dealer ship experience over at GM motors in Duncan. Ivan said he could help me over at Ford. He did more than help me he got After a horrible 1st time dealer ship experience over at GM motors in Duncan. Ivan said he could help me over at Ford. He did more than help me he got me into a great car, at a great price. I am so happy that I don't think words are enough to explain it lol. Thank you so much Ivan!!!!!! Highly recommend Ivan and Ford in Duncan! More