Island Ford Superstore

Eisenberg It was a good experience, especially since I was not pressured in any way, but shown a range of options from which to choose. Ultimately I chose the v It was a good experience, especially since I was not pressured in any way, but shown a range of options from which to choose. Ultimately I chose the very first vehicle I looked at, and I am very happy with it. More

Susie was helpful, friendly and also went out of her way to offer me a deal for future servicing of my vehicle. Also the service dept fixed my problem whic was helpful, friendly and also went out of her way to offer me a deal for future servicing of my vehicle. Also the service dept fixed my problem which required no parts...but still I did not expect Susie to come back to me and tell me they had not charged me anything!!! Have previously had service with this dealer and always happy! More

Top notch sales Dave Faithfull immediately understood what truck made the most sense for my needs. From day 1 he has made me feel 100% comfortable at island ford and Dave Faithfull immediately understood what truck made the most sense for my needs. From day 1 he has made me feel 100% comfortable at island ford and has made sure I am well taken care off. He is a very relaxed salesman who is very easy to talk to and really does care about his clients. When people stop me to talk about my truck I always tell them to go talk to Dave. Thanks again Dave! More

My views are car buying & Dealerships has changed Well after 40 years of driving & buying cars , I have always hated the experience of buying & especially that of Salesmen & finance offices ( known to Well after 40 years of driving & buying cars , I have always hated the experience of buying & especially that of Salesmen & finance offices ( known to me as the hot box';s ) Well since my purchase at Island Ford Superstore that has all changed & I never thought it would -- I have been on the lots of 100's of dealerships in my life & have been attacked by salesmen as if they were a bunch of nats you couldn't swat away with a baseball bat --clearly showing they cared nothing about you , or what you needed or wanted --they saw you as a pay cheque for a sold car - I was actually treated by my sales professional & I will call him that as opposed to salesman , as that is what he was --Dave Faithfull is a god to me --He was finally the professional I, have always looked for when buying a car , something that I never thought I, would never ever ever ever find - but there he was -- I saw him on the lot when I drove up & it was as if he had an aura around him that I have never ever seen before -- Instantly when talking to him , you found he was a man who cared about you & making you happy with your new car purchase experience -- I would now travel across Canada to buy my next car at island ford - just to be able to deal with Dave again -- Trust me he is 1 of a kind , a man who really cares more about you & getting you what you wanted & making you happy with the purchase you made , not just putting a buck in his pocket from a sale -- I cant say enough , the only way for a person can find a car sales professional is to find Dave Faithfull ---now onto the other hot box -- When talking about my experience with Edie Lange in the finance & business area , I could almost mirror what I, said above about Dave in my dealings with Her --Both of them are True caring professionals ---My sincere testimonial Dana Knodel . More

The truck I always wanted Dave was the best found the truck of my dreams. No pressure and the whole experience was stress free. Dave Friendly and full of energy. The best. Dave was the best found the truck of my dreams. No pressure and the whole experience was stress free. Dave Friendly and full of energy. The best. More

Service Our family has been dealing with this dealership for a very long time, we bring all of our business here, and will continue to do so. The reason, the Our family has been dealing with this dealership for a very long time, we bring all of our business here, and will continue to do so. The reason, the service and respect that is given by all of the staff that we have dealt with. Specifically for me purchasing some new F150's the whole crew Dave, Edie and Bryan were outstanding, Not to mention that they blew any competition out of the water on pricing! I recommend them to anyone that will listen! More

Truck & car purchases Looking for that special vehicle, go see Dave. He goes the extra mile to find the right fit for you. He is a salesman extraordinaire, no pressure, h Looking for that special vehicle, go see Dave. He goes the extra mile to find the right fit for you. He is a salesman extraordinaire, no pressure, honest & super caring. We have dealt with Dave & Edie for years and have nothing but good things to say about both of them. The pair of them take care of all your purchasing requirements with ease. Rick More

Got exactly what I was looking for I was recommended to Dave from friends in Victoria. I called Dave and told him what I was looking for and that I had a trade in. When I arrived on the I was recommended to Dave from friends in Victoria. I called Dave and told him what I was looking for and that I had a trade in. When I arrived on the Saturday morning, Dave said there is your truck and pointed out a 2014 F150 in front parking spot. I was sold right then and there as it was exactly what I had told him I wanted. I took if for a drive while Dave looked at my trade in. We came to an agreement and I returned later that day and got my new to me truck. I have bought many vehicles from other dealers in the past and the experience with Dave was by far the best Ive ever had. There was no pressure and he was very sincere and easy to talk with. The entire sales process went quickly. Since I got my new truck I recommend Dave to all my friends who are thinking about a new or used vehicle. Thanks Dave and to everyone at Island Ford More

Pleasant professional sale I have dealt with this Ford dealership for the past 8 years and this is our 3rd Ford Edge. We were looking for a new vehicle and the salesperson, San I have dealt with this Ford dealership for the past 8 years and this is our 3rd Ford Edge. We were looking for a new vehicle and the salesperson, Sandra Jurcic, helped us decide on the choice we made. A very professional and friendly sales associate and such a pleasure to deal with. Edie Lange, who we have dealt with on all our Ford purchases, epitomizes what it means to make a customer feel at ease when dealing with the financial aspects associated with purchasing a vehicle. Island Ford is indeed fortunate having her in their employee. While we did not have much exposure to Bryan Flynn we found him to be a very pleasant fellow who gave us a reasonable deal on both the trade-in and sale of the car we purchased. All in all a most enjoyable experience. More

What Service I found that Deanna Schmidt in the service department was abrupt and needs more customer service training. On two occasions I found her service to be I found that Deanna Schmidt in the service department was abrupt and needs more customer service training. On two occasions I found her service to be unfriendly and unsatisfactory. If I would have know that I would be treated like this by the service department I would have purchased my new car in Colwood. More