
Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Friendly, courteous people working at Island Ford. I think they did their best for me. I think they did their best for me. More
Just purchased a 2013 Jeep Wrangler from here and it was a great experience. Very easy to talk to and work with. Did not feel any pressure and worked around my schedule well. a great experience. Very easy to talk to and work with. Did not feel any pressure and worked around my schedule well. More
Went out of their way to accommodate my older truck trades, and put me in a vehicle that met my requirements Disappointed with the dealership's add on accessories , ( ie- wheel mud flaps, poor f trades, and put me in a vehicle that met my requirements Disappointed with the dealership's add on accessories , ( ie- wheel mud flaps, poor fit - window wind deflectors not wanted -negotiated (tonneau ) truck bed cover was a low end product initially. I feel that over paid for the better second cover that should have been part of the original deal. Small stuff but takes away from the overall enjoyment of buying first new truck in 17 years More
Scott was great to deal with. If he didn't know an answer he would find out instead of making something up. It was one of the best experiences buying a vehicle I've ever had. To If he didn't know an answer he would find out instead of making something up. It was one of the best experiences buying a vehicle I've ever had. To get great service I am confident to recomend Scott. He kept his promises. More
Dave Faithful is a consummate professional and amazing at his job. He cares about people and goes the extra mile, and then some: assisting with ordering the vehicle and being more than fair with trade-ins, his job. He cares about people and goes the extra mile, and then some: assisting with ordering the vehicle and being more than fair with trade-ins, explaining all the extras, following up after the order is placed, quickly letting you know when the vehicle finally arrives and organizing delivery as soon as reasonably possible. Dave is very knowledgeable and explains the new vehicle to you from front to back before you leave with it, with no question asked being too stupid! It doesn't end there, his door is always open going forward for any issues or further questions. Well done, Dave! More
Friendly and extremely helpful. Dave Faithful goes out of his way for his customers to make sure they get what they are looking for Dave Faithful goes out of his way for his customers to make sure they get what they are looking for More
Dave at island ford helped me into a car I fell in love with! Absolutely no pressure trying to sell me any old car but let me go thru what I wanted to drive and test drive them. The whole process was refre with! Absolutely no pressure trying to sell me any old car but let me go thru what I wanted to drive and test drive them. The whole process was refreshing and relaxing amazing service from start to finish. Highly recommend More
As a driver with 60 years road experience, there is still a lot to learn when purchasing a hybrid for the first time, so it is critical to have a competent person not only to facilitate a sale/purchase, but a lot to learn when purchasing a hybrid for the first time, so it is critical to have a competent person not only to facilitate a sale/purchase, but also to coach on this hi-tech machine. Simon Young is such a person, knowledgeable, courteous, and patient: an outstanding individual. More
Dave was professional, courteous and extremely knowledgeable. Sourced the ideal vehicle for my needs. Acquisition experience was seamless with no surprises. Dave was extremely thorough on deliver knowledgeable. Sourced the ideal vehicle for my needs. Acquisition experience was seamless with no surprises. Dave was extremely thorough on delivery and surpassed my expectations, would highly recommend Dave and Island Ford. More