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Island Ford Superstore

Duncan, BC

4.7
1,155 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,155 reviews

May 16, 2017

Best Detailing Ever! Took our truck into Leana at Island Ford for a "spring clean". Best detail job we've ever had, truck looks like new. We'll be regulars! More

by LUKA's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leana Ring
May 16, 2017

Customer Service I Love Island Ford. They have the best customer service of anywhere I've been. Ryan was Awesome helping us pick our family vehicle. Ryan was very welc More

by angiefindlay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Provencal
May 24, 2017 -

Island Ford Superstore responded

Hi Angie! Thanks for this awesome review.

May 13, 2017

Great Customer Service Without a doubt this was the best experience I've ever had buying a vehicle. Edie Lange and Ryan Leverette went above and beyond to make the purchase More

by Sasha B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Leverette
May 24, 2017 -

Island Ford Superstore responded

Hi Sasha! We're so glad that we could make purchasing a vehicle easy for you. Congrats on the new ride, and thanks for this awesome review!

May 12, 2017

Dave Faithful never stops amazing me! I went in to see Dave about test driving a new mustang two weeks ago. He asked which one I would like and of course I picked the 2017 Mustang GT/CS in More

by GottaHaveItGreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Pambrun
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2017 -

Island Ford Superstore responded

This is such a great story. Thanks for sharing it with us! So happy we could help make a dream come true. Congrats!

May 08, 2017

Great Experience Dave had been recommended to us by a friend and he did not disappoint. He patiently listened to all our questions. Once he had a clear picture of ou More

by SUPguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2017

Great Experience Staff was experienced and approachable for all our questions. Would not hesitate to buy another Ford from this Dealership. I must say this was the More

by Blt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Provencal, Janette Pauling
April 22, 2017

Highly recommend this dealership! We have bought many vehicles over the years but this was hands-down the best experience we have had. Every employee was friendly, polite and consider More

by Dave & Dianne Shaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janette Pauling
April 20, 2017

Great experience!! This was the first time I bought a vehicle by myself. Dave was amazing! I felt very nervous walking in to this dealership alone but within minutes of More

by DebbieCopp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janette Pauling
April 18, 2017

Would not go to anyone else other than Dave Dave has been the most honest and pleasurable salesman I have ever had. He goes above and beyond to earn your business and to make sure you are 100% More

by Kelly Olsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2017

Purchase of a new Ford-150. I have been incredibly impressed with the sales, service and finance staff at Island Ford. They have always been very courteous, helpful and professi More

by Jan Gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Cadzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabelle Beauchamp, Ivan Phan
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