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Island Ford Superstore
Duncan, BC
1,155 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley.
Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,155 reviews
June 12, 2017
Awesome Experience My Wife and I just purchased two vehicles from Island Ford. Everyone was professional and easy to deal with. The purchase was made easy and accommodat My Wife and I just purchased two vehicles from Island Ford. Everyone was professional and easy to deal with. The purchase was made easy and accommodating. The values given for our Trades was fair. Ryan was excellent to deal with. More
by Bruce & Bea
June 11, 2017
Professional without pressure My experience with everyone at the dealership was excellent from start to finish. Ryan Provençal was very knowledgeable on Ford trucks and answered an My experience with everyone at the dealership was excellent from start to finish. Ryan Provençal was very knowledgeable on Ford trucks and answered any questions I had. He made sure the one repair I requested on the used truck I bought was done well, and done promptly. I found him easy to talk to and not high pressure. Doug K. More
by Doug K
June 04, 2017
Fantastic Customer Service I was impressed with the high quality of the customer service at Island Ford from my very first contact via email. That level of service continued fro I was impressed with the high quality of the customer service at Island Ford from my very first contact via email. That level of service continued from financing my new car and even after I drove off the lot in my new Mustang. I had come from Abbotsford, BC to buy my new car and trade in my older one. Ryan and Edie were hard working and made sure I got the car I was in love with. I will recommend Island Ford to anyone. They are by far the best dealership I have ever had the pleasure of doing business with. Thanks again I love my new Mustang. More
by runningmyassoff
June 02, 2017
Tremendous customer service I had been looking for a newer Ford F-150 for several months but had been unable to find an acceptable truck in my price range. I contacted Island For I had been looking for a newer Ford F-150 for several months but had been unable to find an acceptable truck in my price range. I contacted Island Ford and was fortunate to speak to Ivan Pham about a truck I saw on the website. The short story is the truck had some issues from the previous owners but Ivan and Dan made sure it was in all taken care of before I came over from the mainland. I'm sure they could have done less and still sold the truck. Instead, they stood by the price they quoted and made sure the entire truck had been gone through. The entire staff did an exceptional job. I could not be happier with my truck and will definitely return when I need another truck. More
by Bigiron66
May 31, 2017
Above Expectations !!! I was looking for a vehicle on line and not exactly sure of what I wanted. I decided to connect with Island Ford in Duncan. I talked with Ryan Levere I was looking for a vehicle on line and not exactly sure of what I wanted. I decided to connect with Island Ford in Duncan. I talked with Ryan Leverette, and found him approachable and listened to what I was looking for in a truck. Ryan’s knowledge about the Ford F150 Lariat Special Edition lead me to make a well informed decision and I ended up buying the limited addition with all the bells and whistles. Ryan’s trusting and easy going personality made this very easy and I would highly recommend Ryan to anyone thinking about purchasing a vehicle new or used. More
by TerryVic17
Employees Worked With
Ryan Leverette
May 31, 2017
Impressed Walked into Island Ford on a Monday and Drove out of the Dealership on Friday With a new F-150 XLT 4x4. As I am a very busy person the overall process Walked into Island Ford on a Monday and Drove out of the Dealership on Friday With a new F-150 XLT 4x4. As I am a very busy person the overall process was friendly,helpful,efficient and pleasurable experience. More
by Bronconite
May 29, 2017
A+ Service Got a great deal on my F150 with Island Ford, and great service with Sandra. Best dealership on the south island that I have dealt with and they have Got a great deal on my F150 with Island Ford, and great service with Sandra. Best dealership on the south island that I have dealt with and they have a huge selection of trucks. More
by F250_GasBurner_69
Employees Worked With
May 23, 2017
Excellent experience The service that I received was excellent. I did not feel rushed in making a decision with buying my vehicle. My used vehicle went through thorough i The service that I received was excellent. I did not feel rushed in making a decision with buying my vehicle. My used vehicle went through thorough inspection and was immaculately clean when I picked it up. More
by jan
Employees Worked With
Ryan Leverette
May 19, 2017
Outstanding and so patient. I found all employees very friendly and helpful and took the time to listen to you. Ryan Provencal was a great salesman and if ever I was to buy again I found all employees very friendly and helpful and took the time to listen to you. Ryan Provencal was a great salesman and if ever I was to buy again I would certainly go to Ryan. More
by Chrismar
Employees Worked With
Ryan Provencal
May 17, 2017
A good experience We were very pleased with our dealings with Ryan and the other Island Ford employees we were in contact with. We bought a used car, with a couple o We were very pleased with our dealings with Ryan and the other Island Ford employees we were in contact with. We bought a used car, with a couple of things that needed attention. Ryan and the staff attended to everything well and efficiently. We've recommended them to others, and will go back ourselves when we need another car. More
by Stan
