Island Ford Superstore

Amazing customer service Dave new exactly what we would like even when we didn’t know we were wanting to upgrade! The smoothest purchasing process, Very honest, reliable and Dave new exactly what we would like even when we didn’t know we were wanting to upgrade! The smoothest purchasing process, Very honest, reliable and informative. Great we know we can count on Island Ford for our truck purchases and be able to have them all serviced and looked after is same place. Every time we are are there it we feels like meeting up with friends, Always well looked after. Great job. Highly recommended for all your vehicle purchases new and used! More

My Purchase Too long to complete the deal but happy with the outcome 6 hours at dealerships is to long,l was happy that Dan kept his word and gave me a better dea Too long to complete the deal but happy with the outcome 6 hours at dealerships is to long,l was happy that Dan kept his word and gave me a better deal than I expected l tell everybody this. Disappointed that I couldn't resolve transfer of funds from warranty and disability in the deal,Ford should work on making this easier when they sell it they should be able to get it back. Thanks to Chris for giving a deal on a new ext warranty More

Excellent group of people that are willing to help you out. Bought a new to me 2015 Ford Focus, and I am very pleased with the payments etc, anyone can afford to go see these guys. Compliments too Robbie “Big W Bought a new to me 2015 Ford Focus, and I am very pleased with the payments etc, anyone can afford to go see these guys. Compliments too Robbie “Big Wheels” Martin and Chris Tarala in the the Finance department. Smooth sailing dealing with these gentlemen. Would recommend anyone looking for a new or used vehicle to go there first. More

Dave made my new purchase fun I really needed a new vehicle. Dave has assisted my husband with his last two purchases of Ford trucks. We really respect him. I knew what I wanted in I really needed a new vehicle. Dave has assisted my husband with his last two purchases of Ford trucks. We really respect him. I knew what I wanted in a new vehicle. Dave assisted and instructed me in my transition from a 2003 Focus (Blue) to a 2017 high tech Escape (appropriately named Ruby). Fun, professional and knowledgable. I love the fact he is happy I got what I wanted. The whole dealership is a positive place. My commute has now become more joyful. Thanks eh! More

Daughters 1st car As always, Dave has gone above and beyond to assist me in my vehicles purchases. Texting me from the airport on his way home from holidays to help g As always, Dave has gone above and beyond to assist me in my vehicles purchases. Texting me from the airport on his way home from holidays to help get the ball rolling on my latest purchase. Having someone like Dave to deal with when purchasing a vehicle is the reason why I continue to purchase from Island Ford. More

Great experience. Probably one of the best experiences we’ve had buying a vehicle at a dealership. Rob Dermott was very pleasant and helpful and willing to go that extr Probably one of the best experiences we’ve had buying a vehicle at a dealership. Rob Dermott was very pleasant and helpful and willing to go that extra mile. Found all the staff to be friendly. More

Top Notch Dave Faithfull, comes through everytime with my family, has been our sales guy for over 15 years! I would recommend him in a heartbeat. Island Ford yo Dave Faithfull, comes through everytime with my family, has been our sales guy for over 15 years! I would recommend him in a heartbeat. Island Ford you “ROCK”. -Troy Tompkins More

Impressive customer service Everyone we dealt with at Island Ford went above and beyond our expectations. Easily the most pleasant experience we’ve had at any dealership. A big Everyone we dealt with at Island Ford went above and beyond our expectations. Easily the most pleasant experience we’ve had at any dealership. A big thank you to Dave for staying late, and even coming in early to accommodate our busy schedules. He really made the entire process easy and stress free. Pricing was fair, best trade in values we could find. The service department was very thorough and efficient in ensuring everything on our used vehicle was perfect. Can’t say enough good things! We will continue to choose this dealership in the future. More

Great experience This dealership had the best prices that we found. The sales manager kept our kids busy with colouring in their entertainment area. Rob Martin was our This dealership had the best prices that we found. The sales manager kept our kids busy with colouring in their entertainment area. Rob Martin was our salesman and he was great. Cut the games and was right to the point. Very helpful and made sure that we were well taken care of. A few things had to be fixed on the vehicle and Rob made sure everything was done well. I’d buy another vehicle from their dealership. More

A good car buying experience. I made email enquiries to a number of dealerships as a result of ads I saw in the Auto Trader. Rob Dermott from Island Ford in Duncan was the first to I made email enquiries to a number of dealerships as a result of ads I saw in the Auto Trader. Rob Dermott from Island Ford in Duncan was the first to respond. As it turned out, the BMW 335i at this dealership was the one that interested me the most. Rob was on top of this immediately with information I had asked for and a flexible schedule for a test drive. Buying a car is always a stressful experience for me, but Rob did a great job with his eagerness to acknowledge our needs. I always like to negotiate a lower price for vehicles I buy, but this dealership sets a competitive price and they're tough when a lower price if offered. Nevertheless, we were able to reach an agreement on a price that we could both live with. I also found Dan Spicer, the sales manager to be fair as well as Ryan Provencal the business manager who was friendly and super helpful. All in all, one of our best car buying experiences. More