
Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Best prices and customer service on the island Sandra Jurcic and Ryan were amazing to deal with. Sandra was so knowledgeable and got us the price we needed to purchase our new car. Fast, friendly Sandra Jurcic and Ryan were amazing to deal with. Sandra was so knowledgeable and got us the price we needed to purchase our new car. Fast, friendly and professional team! More
Experience at Ford Duncan I appreciate your commitment Rob in helping me locate, and deal with the purchase of our new family vehicle. Robbie and I go way back, and he was a ki I appreciate your commitment Rob in helping me locate, and deal with the purchase of our new family vehicle. Robbie and I go way back, and he was a kind caring professional throughout the entire process. I have several friends in the car business and I will always go to Rob Martin first. Thank you very much for making the experience a positive one. Your professional character, and hard work made the whole deal happen - thanks again. More
Good reasons why they're #1 in BC! Our initial reception was very prompt and pleasant, without our feeling we had been pounced on! Rob Martin was sincere, conversant, and cared about us Our initial reception was very prompt and pleasant, without our feeling we had been pounced on! Rob Martin was sincere, conversant, and cared about us as people, as opposed to just pushing for his next sale. The atmosphere of the shop was clean, efficient, friendly, and relaxed. After the interview we were given dealer plates and test drove the car for the rest of the day! None of this 20 min ride with the salesman looking over your shoulder. Trust level was stellar! (They serve good coffee in their comfortable reception/waiting area.) Once the deal was made, we were taken to the finance and insurance offices to take care of all the paperwork. All on site! No running to the bank or the licencing/insurance offices. Bonus - we are thrilled with our purchase! Thank you for fighting for us too, Rob! More
Excellent, knowlegable and friendly service I have recently purchased a new 2017 Mustang GT California Special from Jesse Hockin. Having previously purchased a car from Island Ford I had no hesi I have recently purchased a new 2017 Mustang GT California Special from Jesse Hockin. Having previously purchased a car from Island Ford I had no hesitation to make my next purchase from them. The people are very friendly and helpful whether it is in sales, service or parts. I have been a satisfied Island Ford customer for the last 2 years and would highly recommend Island Ford for your next purchase or service. More
Well worth the trip from Victoria Went to Island Ford for the first time from Victoria after I found on the internet that they had a one year old Ford Edge, a car I was considering pur Went to Island Ford for the first time from Victoria after I found on the internet that they had a one year old Ford Edge, a car I was considering purchasing new. I was referred to sales rep Rob Dermott after making initial contact over the internet. Rob made me comfortable from the start with his personable and no high pressure approach. He professionally and honestly answered all my questions advising me on exactly what discounts I could receive if I decided to buy new and determining the value of my trade. As it turned out I did buy from Island Ford a brand new factory order 2018 Edge. In the course of my purchase, I had the pleasure of being assisted by Nicole Bentzen. Another outstanding employee who made my purchase an enjoyable experience. Chris and Dan also assisted me with great service, but the stars as far as I am concerned were Rob and Nicole and they are why I would definitely recommend this dealership. All in all, I now own a 2018 Ford Edge which I am very happy with, purchased from a great dealership, with professional people, at a fair price. More
Certified pre-owned 2017 Ford Flex Limited Purchase Very professional and knowledgable about the Ford Flex. I would recommend the certified pe-owned option when considering buying a vehicle. Island Ford Very professional and knowledgable about the Ford Flex. I would recommend the certified pe-owned option when considering buying a vehicle. Island Ford makes sure that everything is in full working order and basically like new condition. This clauses all mechanical, electrical and interior items. Strict guildelines and checklist are performed which is a sigh of relief. Shout out to the boys that made the experience as comfortable as possible which are Robbie "big wheels" Martin as the sales professional, Ryan Leverette as the sales manager, and Chris Tanata as the buisiness manager. Good bunch of people on all aspects of buisiness! More
Lease Vehicle Upgrade I can't say enough about the service that David provides to us. He always points us in the right direction for the vehicle we need. We have several F I can't say enough about the service that David provides to us. He always points us in the right direction for the vehicle we need. We have several Ford vehicles and wouldn't hesitate to return to this dealership in future for new vehicles and service. More
professional, friendly and comfortable I felt valued and respected as a customer. I was given clear information and guided through all the decisions and paper work required to close the tra I felt valued and respected as a customer. I was given clear information and guided through all the decisions and paper work required to close the transactions, without pressure or fuss. More
Great team to work with! Jesse and the team at Island Ford were excellent to work with and helped me find the exact vehicle I was looking for at the right price! I will defin Jesse and the team at Island Ford were excellent to work with and helped me find the exact vehicle I was looking for at the right price! I will definitely consider Island Ford for my next vehicle purchase! More
great service good service helpfull sales staff i was looking for a used car for a commuter and Dave was very helpfull in finding me what i needed good service helpfull sales staff i was looking for a used car for a commuter and Dave was very helpfull in finding me what i needed More