Island Ford Superstore | Page 37

Great service!!!! I have recently got a 2018 f 350 and the experience was amazing and Dave has gone be on the call of duty even after the perches. I am bring my truck d I have recently got a 2018 f 350 and the experience was amazing and Dave has gone be on the call of duty even after the perches. I am bring my truck down for servicing and being from Nanaimo getting a ride back up well the truck is being worked on was going to be a problem. So Dave offered to give me his own truck so I could get back to work. Just an amazing person thanks again buddy More

DAVE AND EDIE ARE THE BEST IN THE INDUSTRY!! Over the years Edie and Dave have always amazed us with what they can do and yet again they rose to the occasion! They are our Ford family and they ne Over the years Edie and Dave have always amazed us with what they can do and yet again they rose to the occasion! They are our Ford family and they never let us down! We couldn’t be happier with how we are treated with the no sales pressure from Dave to the easiest paperwork routine with Edie to get us out the door quickly. We can always count on them to return our calls promptly and find us what we want . We can’t wait til our next purshase, thanks guys!!! More

extremely satisfying & strss free vehicle purchase Joe B. We have purchased three vehicles from Dave Faithfull. Each time it has been a pleasure to deal with someone that truly cares about his customer and is We have purchased three vehicles from Dave Faithfull. Each time it has been a pleasure to deal with someone that truly cares about his customer and is always smiling and up beat. This last purchase was a special order and Dave spent the time to make sure we were ordering everything that we wanted and needed in a truck. Upon delivery to us he went out of his way to make sure we were completely satisfied. Even giving the windows a second cleaning and removing a small spot from a mirror. Wow what customer service. Chris Tarala in the business office was also very helpful explaining and making sure we understood all documents and programs related to our new vehicle. If your in the market for a vehicle we highly recommend talking to Dave. A High five to Dave and the rest of the staff at Island ford, outstanding customer service More

Simply Awesome Purchased my 2nd Ford Escape in 11 years from Island Ford. From the moment I walked through the doors, I didn't feel any sales pressure and was meet b Purchased my 2nd Ford Escape in 11 years from Island Ford. From the moment I walked through the doors, I didn't feel any sales pressure and was meet by a vey knowledgeable sales person, Sandra Jurcic. She was friendly and extremely helpful. I would purchase my next vehicle from Island Ford. I have been coming to this dealership for service since I purchase my 1st Escape in 2008, very professional. Bruce N. More

Unpleasant encounter with advisor (juric) and sevice manager I was charge for service even I was covered under my maintanance plan. Service team sucks. Nothing was done and want to make money for a very poor ser I was charge for service even I was covered under my maintanance plan. Service team sucks. Nothing was done and want to make money for a very poor service and attitude. No way I will ever come back. Ripper..... More

Great all around experience Beyond satisfied with my recent F-150 purchase from Island Ford. These guys went above and beyond to make me satisfied with the deal and Rob Martin ev Beyond satisfied with my recent F-150 purchase from Island Ford. These guys went above and beyond to make me satisfied with the deal and Rob Martin even drove from Duncan to Parksville and back, to pick me up so I could drive my new truck home earlier than anticipated. Quite happy and would purchase from Island Ford again in the future, Thanks guys! More

David Faithfull and Edie Lange are the best in the business! I have gone to David for many years to find different vehicles that my company has needed. He is by the far the best in the business when it comes to I have gone to David for many years to find different vehicles that my company has needed. He is by the far the best in the business when it comes to finding you the right car, making the entire experience feel fun and easy, and listening intently to everything you are looking for and you will absolutely love his energy and the care he takes throughout the whole process. His customer service is second to none as he creates a bond with his customers that creates a strong loyalty that continues throughout the years. To put it simply, I wouldn't shop anywhere else with anyone else for a vehicle, business or personal. On top of that, Edie is one of the most personable, friendly, and warm human beings I have ever encountered - it has been an absolute pleasure working with her throughout many different vehicles and trade ins and has moved mountains for me in the process all while making it has painless as possible, which is the business of finances is not an easy feat! In short, the experience you get with David and Edie is truly unparalleled in the car sales industry and the have definitely won me over! More

Nobody does it like Dave By far the most relaxing and entertaining car buying experience to date. This is my second purchase with Dave Faithfull, and he never fails to deliver By far the most relaxing and entertaining car buying experience to date. This is my second purchase with Dave Faithfull, and he never fails to deliver. His enthusiasm and energy are boundless. People half his age wouldn't be able to keep up with him. He truly does make his customers his #1 priority. If you're not happy, he's not happy. And in the car business, that's a rare trait. Keep up the awesome work Dave! Hopefully I can call on you again for my next vehicle purchase down the road. And a tip of the hat to Chris Tarala, Finance Manager. He accomplished the impossible - making the whole financing process not only painless but enjoyable. Two thumbs up! More

New Car For Alex After many years of buying cars from Dave, it was finally time to get my son into a car. Dave found us the "perfect fit " . A beautiful 2013 Fusion th After many years of buying cars from Dave, it was finally time to get my son into a car. Dave found us the "perfect fit " . A beautiful 2013 Fusion that will be safe reliable transportation. Dave is pain staking about making sure his clients get the right car. He carefully explains the features in a vehicle that you might not otherwise consider and helps you with the decision making process. The result ? A truly great experience ! Dave is family , I simply wouldn't have let Alex shop anywhere else. More