Island Ford Superstore

I got what I wanted Well, let me tell you it was a great shopping and buying experience. I was fairly specific about my needs when shopping for a new work truck and Matt Well, let me tell you it was a great shopping and buying experience. I was fairly specific about my needs when shopping for a new work truck and Matt stepped up and made it possible. There was no pressure of any kind and all the staff was serious about delivering for the customers. I am quite certain I will also buy my next truck here. Maxse Brytonn More

Great experience My wife and I liked our salesman(Keegan) on our first visit but that did not end with a car. Keegan kept in touch in a non bothersome kind of way, and My wife and I liked our salesman(Keegan) on our first visit but that did not end with a car. Keegan kept in touch in a non bothersome kind of way, and then a car came in that he thought would suit us and phoned. It turned out to be the right car for us and after a little haggling we reached a deal and drove away happy. And it didn't end there, when we came back to pick up our old car we had a left and to get the new one detailed we were given a fantastic fun car to use as a loaner. We were treated fantastic and everyone we had a chance to meet during all our visits were the best. I will be recommending Keegan and the dealership to anyone who will listen. Makes me want to go back and buy that loaner we had for the afternoon. Thanks Keegan Barbara and Ross More

Got it right Well we spent the past couple weeks working out which vehicle would suit us best. Can’t thank our salesman Rob Martin enough for his kindness and pati Well we spent the past couple weeks working out which vehicle would suit us best. Can’t thank our salesman Rob Martin enough for his kindness and patience with us choosing our new ride that would fit our needs. Great experience and great staff who now know us by name now lol. Always a pleasure going into the dealership as you feel welcome. More

Great, old fashion service I left my truck for the day with Leana, the Detailing Manager. When she called me , (earlier than she had promised) the truck was ready and looked te I left my truck for the day with Leana, the Detailing Manager. When she called me , (earlier than she had promised) the truck was ready and looked terrific. Right on time, right on the quote and did everything she said she would do - that's what I call great old fashioned service. Many thanks! More

Used Vehicle Purchase All the staff we dealt with were friendly, helpful and professional. We cannot comment on quality of work as our experience was for a used vehicle pu All the staff we dealt with were friendly, helpful and professional. We cannot comment on quality of work as our experience was for a used vehicle purchase only. We were treated with courtesy and able to complete our deal quickly More

Quick easy sale Very friendly and easy to work with. Island Ford is a great place to buy your next vehicle. My wife and I have bought several new vehicles from them. Very friendly and easy to work with. Island Ford is a great place to buy your next vehicle. My wife and I have bought several new vehicles from them. A pleasant experience every time. More

Thanks Rob for a very fair deal. We live in Nanaimo and recently drove down to Duncan to Island Ford. We looked at a 2017 Malibu and ended up trading in our VW Beetle. Rob Martin wa We live in Nanaimo and recently drove down to Duncan to Island Ford. We looked at a 2017 Malibu and ended up trading in our VW Beetle. Rob Martin was our salesman and we are very happy with our experience. Rob did his best to make this deal happen and he was very fair to us. We are happy with our 'new' car and would definitely deal with Rob again. More

Wonderful experience! Dave was amazing! His customer service is excellent! From the moment I walked in the door I felt like family. He always had my best interest in mind a Dave was amazing! His customer service is excellent! From the moment I walked in the door I felt like family. He always had my best interest in mind and he helped me find the perfect vehicle for my growing family. I would highly recommend Dave faithfull for anyone looking to buy a vehicle. More

GREAT FOLLOW UP I have dealt with Island Ford and Dave Faithful for many years. They have always treated me well, and made sure my needs were met. Recently I had a le I have dealt with Island Ford and Dave Faithful for many years. They have always treated me well, and made sure my needs were met. Recently I had a less than excellent service experience. And the Service department dealt with my concerns promptly and in a professional manner. I believe that they truly listened to my concerns and addressed them properly. I will continue to use them and recommend them to my friends. More

Great car and and super saleswoman I live in Victoria and drove to Duncan to check out a car that I seen online, from start to finish the people at island ford were out standing I live in Victoria and drove to Duncan to check out a car that I seen online, from start to finish the people at island ford were out standing More