Island Ford Superstore

Awesome service I've been to a few car dealers and have always left feeling like I didn't get a good deal. This was the first time I've left a dealer and actually fel I've been to a few car dealers and have always left feeling like I didn't get a good deal. This was the first time I've left a dealer and actually felt like I got a good deal. Thanks Abe for your hard work! More

Dave Delightful Dave went above and beyond to help my partner and I get into the right car. He was very kind and informative and showed that he cares about people fir Dave went above and beyond to help my partner and I get into the right car. He was very kind and informative and showed that he cares about people first. Thanks Dave! More

Service Department I just want to give a shout out to the service department. When I have brought my 2016 Escape in for service, the concern has been addressed to my sat I just want to give a shout out to the service department. When I have brought my 2016 Escape in for service, the concern has been addressed to my satisfaction. Trevor has been outstanding as a representative of Island Ford and very knowledgeable about Ford products. More

Worth the drive Dave is a people person who is there for his customers. I don't enjoy the process of buying vehicles, but Dave made it painless. He's a good guy, go Dave is a people person who is there for his customers. I don't enjoy the process of buying vehicles, but Dave made it painless. He's a good guy, go see him you won't regret it. More

Service Advisor & Service Detailer were excellent I arrived on Vancouver Island (from Cranbrook) for business purposes and due to mileage required "The Works" service package on my Ford F-150: change I arrived on Vancouver Island (from Cranbrook) for business purposes and due to mileage required "The Works" service package on my Ford F-150: change oil and filter, rotate tires, inspect brakes, belts, hoses, etc. Service Advisor Boris Jurcic provided excellent customer service and also ensured that my truck was washed at conclusion. Service Detailer James Reimer did a great job washing the outside of the F-150 and also cleaned up the floor mats and dash for me! The service report I received was professional and to the point. I noticed that everyone seems to be happy working at this dealership. Great job all ... keep striving for excellence! More

Friendly and welcoming dealership We found our local Ford dealer to be less than interested in our business, and were pleasantly surprised at the reception we received at Island Ford. We found our local Ford dealer to be less than interested in our business, and were pleasantly surprised at the reception we received at Island Ford. We'll be recommending this dealership to anyone in Nanaimo. Thanks again! More

Best personalized service in the car buying world! Dave Faithfull at Island Ford Superstore, Duncan, is one of the most professional, knowledgeable, friendly & “no pressure” sales people I have ever me Dave Faithfull at Island Ford Superstore, Duncan, is one of the most professional, knowledgeable, friendly & “no pressure” sales people I have ever met. Having spent my entire working life in Service Industries, including sales, I was so pleasantly surprised at Dave’s professionalism & the manner in which he handle my mothers’ purchase a few months ago. I was so impressed with him that I came over to Duncan from the Lower Mainland for the express purpose of purchasing my 2014 Ford Escape from Dave. He had all the facts & details of my purchase in his head & in writing at hand. Got me the best deal possible, & he & all of the Team at Island Ford were extremely friendly, caring & professional! The entire process was seamless & pleasant. I will most certainly be referring Dave Faithfull &!Island Ford to everyone I know, & using him for my future purchases! More

Excellent people who care! If you’re looking for new or used, this is the best dealership on the island by far! Dave and Bryan went above and beyond my expectations.. The entire If you’re looking for new or used, this is the best dealership on the island by far! Dave and Bryan went above and beyond my expectations.. The entire team at Island Ford is warm and friendly making you feel welcome the moment you enter the door, to the time you shake hands and drive off in your new vehicle. If you choose to go here you won’t be disappointed:) More

Had great service and they really tryed to find what I neede I felt with abraham Lee he was very pleasant and fun and really tryed to get me into something had a great time buying a vehicle!!!thanks alot I recom I felt with abraham Lee he was very pleasant and fun and really tryed to get me into something had a great time buying a vehicle!!!thanks alot I recommend these guys More

Highly Recommend Abraham Lee I had a great experience with Island Ford and this recommendation is specifically for the big guy ABE LEE. We had been looking at a truck for a couple I had a great experience with Island Ford and this recommendation is specifically for the big guy ABE LEE. We had been looking at a truck for a couple days and due to some last minute issues that popped up with our current vehicle we decided to purchase on a Friday night before leaving for a family vacation the next morning. Abe stuck around with me until late Friday night to ensure everything from insurance to financing went through. Super friendly, no pressure and thoughtfull follow ups -I would highly recommennd Abe. More