
Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Professional and Respectful I have purchased more vehicles over the years than I can reliably remember. Privately, at auction and through dealerships, new and used, cars and truc I have purchased more vehicles over the years than I can reliably remember. Privately, at auction and through dealerships, new and used, cars and trucks, for both business and personal use. The task is always tedious and sometimes less than pleasant. I was surprised with my experience at Island Ford. At no time did I feel pressured and at no point was there an attempt to up sell or confuse. The bargaining process, often laborious, was quick and painless. My concerns regarding some mechanical issues were not brushed off as is usually the case with used car dealers. Quite the opposite in fact. I was treated to actual service! A test drive with a service representative to identify my concerns and a day in the shop to resolve the issues. This was prior to my committing to the deal in any way other than a "subject to". That showed a real commitment to providing a quality product. If not to me, then to the next potential buyer. I feel comfortable recommending Island Ford and in particular Dave Faithfull to friends and family. Something I rarely do. Referrals can come back to haunt you so, it had best be well thought out. A note of thanks also to Kyle Martin and Steve Slee for the excellent service. More
Dave treated us like royalty. Amazing knowledge of our vehicle, he was patient and understanding, and so nice. Highly recommend for any of your vehicle needs. The best!!! vehicle, he was patient and understanding, and so nice. Highly recommend for any of your vehicle needs. The best!!! More
Met Dave for the first time,I was looking for a used truck to carry my Quad and pull my hunting trailer.Dave said I have the perfect vehicle for me.A nice F-150 with quad doors and a 8 ft box.I will be truck to carry my Quad and pull my hunting trailer.Dave said I have the perfect vehicle for me.A nice F-150 with quad doors and a 8 ft box.I will be back to see vehicle once it has been cleaned up. Thanks Dave ,great service. Mike Killins More
Easy going staff and great communication I dealt with Kyle (Sales Manager) and Dave Faithfull for a purchase of a used Honda Pilot. The deal was easy to negotiate and there was no cheesy sale I dealt with Kyle (Sales Manager) and Dave Faithfull for a purchase of a used Honda Pilot. The deal was easy to negotiate and there was no cheesy sales tactics. Dave had great communication before, during and after the deal. He even managed to track down the second key which saved me time and money. Dave is just a really nice, easy going guy too. More
Purchase of 2020 Ford Mustang I could not had a more pleasant experience in ordering and purchasing my 2020 Mustang convertible. On the day I picked up and paid for the Mustang, T I could not had a more pleasant experience in ordering and purchasing my 2020 Mustang convertible. On the day I picked up and paid for the Mustang, Taylor throughly went over the various options available and made sure I was looked after along the process. David Faithfull then took over the delivery, very knowledgeable and enthusiastic to show me my new car. David explained everything to me and made sure if I had any questions later to just call him. This one of the best if not the best experience I have ever had buying a new vehicle. I would recommend them to anyone More
Purchase of 2017 Mustang GT convertible The experience was outstanding from start to finish. Dave was outstanding to deal with especially after finding out he was a Mustang owner himself. De The experience was outstanding from start to finish. Dave was outstanding to deal with especially after finding out he was a Mustang owner himself. Definitely helped make a connection. Wouldn’t wait a minute to call him in the future. More
Awesome!!! If you want a stress-free buying experience, go to Island Ford!!! Everyone at the dealership was friendly, helpful and accommodating. In particular If you want a stress-free buying experience, go to Island Ford!!! Everyone at the dealership was friendly, helpful and accommodating. In particular, if you want a salesperson who is personable, kind, an excellent listener, competent, genuine and honest, then, ask for Abraham!!! He attentively listened to what I wanted - my budget, features, etc and matched me with the perfect car and got me a deal that was actually under budget for me - win, win!! I never thought in a million years that I would have a positive experience at a dealership, but I was treated with care and respect every step of the way! More
Very responsive to my needs Thank you to Dave Faithful and the crew at Island Ford. I had to downsize from 2 vehicles to 1. Dave took the time to walk me through my vehicular n Thank you to Dave Faithful and the crew at Island Ford. I had to downsize from 2 vehicles to 1. Dave took the time to walk me through my vehicular needs, select a vehicle and once the deal was done, he took more time to familiarize me with the features of my new Ford Escape. I really appreciated the service. Kathy Gomez. More
David was great in helping us with the purchase of our new Ford Explorer. Would recommend him to anyone looking to purchase a new vehicle. new Ford Explorer. Would recommend him to anyone looking to purchase a new vehicle. More
This is how car dealers should be. We have been dealing with island ford for many years. We have a unique relationship with Dave Faithfull. In all my years of buying vehicles for person We have been dealing with island ford for many years. We have a unique relationship with Dave Faithfull. In all my years of buying vehicles for personal and business use, I am always amazed at the exceptional service, real advice and the deep concern he has that what we are getting is exactly what we need. As scary as it might be, we just purchased a great used pick up at a great price and I purchased it sight unseen. Only with Dave Faithfull would I ever do that. We got an excellent truck, no hassles. Amazing, please give Dave a try, you won’t be disappointed More