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Island Ford Superstore

Duncan, BC

4.7
1,151 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,151 reviews

December 06, 2020

I shopped for a truck 6 months...different dealerships..and more than 1 salesman approached myself during numerous visits to island ford...Mr Dave Ford Faithful caught my attention...At 1st it More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2020

The woman (not sure which one) on the other end of the phone wouldn't let me explain what I needed done. She just wouldn't shut up. It was like she had a prepared speech and was eager to get through it an More

by clpackrat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Deanna Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Shoemaker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leana Ring
November 25, 2020

Ford Island Superstore, and in particular Cathy Shoemaker provided an exceptionally good service experience going above and beyond in the repair of our F-250 truck. I can certainly understand why this deale More

by Jason Wagenaar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2020

David helped me find exactly the truck I wanted when there was almost nothing available! He even closed the deal while he was on vacation! More

by Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

Island ford was a delight to work with , they totally negotiated with me and basically helped me get into my f350. They totally respected the time I needed to make a decision. More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham Lee
October 31, 2020

Told me I was getting employee pricing plus a $2000 "road trip" bonus, then (after my deposit) said $2000 bonus was already included in the employee price, also lied about luxury tax. Manager didn't care, e More

by alphadiver
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robbie "Big Wheels" Martin
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Abe was great to deal with and he went out of his way to find me the truck I was looking for. Many thanks to Abe and the team! More

by MBW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham Lee, Dan Smith
October 30, 2020

I purchased a new vehicle through Abraham , he was awesome to work with , stayed in touch the whole time . The dealership itself was very good , enjoyed the experience totally . Clean and coved 19 fri More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Organ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham Lee
October 19, 2020

Great place to find the different vehicles and inventory was good Sales staff made you feel welcomed I would go there again for the right vehicle’s More

by Eawicken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amado Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Smith
October 16, 2020

I had an awesome experience at Island Ford. I had been looking for a Toyota Tacoma for months and couldn't find anything that I was interested in until I came to Island Ford where they had exactly what I More

by oenright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abraham Lee
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