
Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Nothing but great stuff!!! We hadn't planned on buying a new vehicle just yet but was curious to see what they had to offer. We purchased our 2012 Fusion SEL from Bryan Flynn in We hadn't planned on buying a new vehicle just yet but was curious to see what they had to offer. We purchased our 2012 Fusion SEL from Bryan Flynn in 2012 and was greeted by Bryan when we walked into the showroom with a handshake and huge smile and "how are ya buddy?" Put us at ease a little more. Our salesman this time was Chris Tarala. He must have picked up some of Bryan's trates, we felt very comforatable right off the bat. We were able to get a deal we were very happy with on a 2014 Edge SEL. I guess maybe we were looking for a new vehicle. John Dewar took care of the insurance end of the deal and was able to give us better coverage for less money.Edie Lange and Bernadette Scudder put together the financing and finalized the deal. Would we recommend Is. Ford, in a heart beat!!! Everything about this place is so customer friendly, from sales to service. Truly a winning team :)))) More
Dave Faithfull = the best I have dealt and known Dave for 27 years. He is by far the best at what he does and knows how to treat customers. My last truck purchase was so easy, I have dealt and known Dave for 27 years. He is by far the best at what he does and knows how to treat customers. My last truck purchase was so easy, all I had to do was email him and bingo it was done. Keep up the great work Dave!!! More
A very happy customer! Dave Faithful made our car buying experience fun and easy! Everyone at the dealership was very helpful. I would recommend this dealership to anyone :) Dave Faithful made our car buying experience fun and easy! Everyone at the dealership was very helpful. I would recommend this dealership to anyone :) I've purchased two vehicles from here in the last 5 years, and both times have been wonderful. More
No Pressure! Dave Faithful, is the best! He showed us exactly what we were looking for! No pressure sales and no back and forth with pricing! Awesome! Dave Faithful, is the best! He showed us exactly what we were looking for! No pressure sales and no back and forth with pricing! Awesome! More
Trusted service Dave, Edie and Deanna make up what I consider to be a "dream team" in the automotive industry. Along with all the other great people at Flagship Ford Dave, Edie and Deanna make up what I consider to be a "dream team" in the automotive industry. Along with all the other great people at Flagship Ford, they instil trust which creates loyalty. I have purchased many new and used vehicles from Dave Faithful over the years and never feel the need to "negotiate" because Dave always has his customer's best interest in mind. He has a very long term view of success and it really shows as he asks all the right questions and provides knowledge backed advice. Edie is a joy to deal with and explains package and finance options clearly and always has time to explain the details and benefits. Deanna is not only ultra professional but it's obvious she really cares while she makes sure that customers know exactly what was done and why. I strongly recommend the team at Flagship Ford. More
Dave Faithfull I have tried to buy a truck at a Victoria dealership with no success. I came to Ken Evens and hit it off with Dave right away.He is the most straight I have tried to buy a truck at a Victoria dealership with no success. I came to Ken Evens and hit it off with Dave right away.He is the most straight up salesman I have known. We always have a great experience when we buy from Dave. I highly recommend to all my friends and family to experience the purchasing of a Ford vehicle with Dave FORD Faithfull! More
I will be faithful to Dave Faithful I must say David Faithful was absolutely fantastic. He made this experience so enjoyable and fun. He went the extra miles to make me feel special an I must say David Faithful was absolutely fantastic. He made this experience so enjoyable and fun. He went the extra miles to make me feel special and I felt he truly cared. He was super knowledgeable with the product. I will always go back to David with any future Ford purchases. Thanks Dave! More
Superior Customer Service I went to purchase a new car, and was unsure if I would qualify. I walked into Island Ford and was met by Chris Tarala, He immediately made me feel co I went to purchase a new car, and was unsure if I would qualify. I walked into Island Ford and was met by Chris Tarala, He immediately made me feel comfortable and at ease. The rest of the process was absolutely painless. They got me into my new car and everyone involved was amazing ! I have never experienced such excellent customer service. I will recommend Island Ford to anyone in the market to purchase a car. Thank you, Island Ford :) Tamara Lemky More
Very good experience I was very pleased with my experience. The staff was very helpful and friendly, not pushing the customer for a quick sale. Would always recommend it. I was very pleased with my experience. The staff was very helpful and friendly, not pushing the customer for a quick sale. Would always recommend it. More
Ken Evans Ford sold me a vehicle without the promised trailer package. They then installed a cheap and inappropriate part incorrectly that subsequently shorted out all the brake and signal lights. They r trailer package. They then installed a cheap and inappropriate part incorrectly that subsequently shorted out all the brake and signal lights. They refused to remedy this following inspection and written confirmation by actual Ford technicians in another dealership. I am without the promised functioning trailer package and I have had to pay for removal of Ken Evans cheap, botched trailer wiring installation. I now have to take them to small claims court. Beware! More