Island Ford Superstore

2008 Ranger I was looking for a new Ranger a few years ago, and I looked and applied on line with ford.ca. I was contacted the next day by Edie, saying that I was I was looking for a new Ranger a few years ago, and I looked and applied on line with ford.ca. I was contacted the next day by Edie, saying that I was approved and come in and talk to Dave Faithful. Dave instantly made me feel like a friend, at no time did I feel uncomfortable buying the vehicle. It was the best vehicle buying experience I had ever had. And I suggested to a friend to see Dave, he did, and experienced the same comfortable, no pressure experience. Since then I have purchased 2 vehicles from Dave, and 2 of my daughters have bought vehicles from him. More

neighborhood feel Great customer service experience when dealing with front-counter staff from booking, service debriefing and expediting appt; knowledgeable and friend Great customer service experience when dealing with front-counter staff from booking, service debriefing and expediting appt; knowledgeable and friendly.This dealership makes me feel like they have my best interest at heart. More

Thank YOU, Dave...for all your help! Dave Faithful put me into my first Ford six years ago, and I've always found him extremely helpful and a pleasure to do business with. Everyone else Dave Faithful put me into my first Ford six years ago, and I've always found him extremely helpful and a pleasure to do business with. Everyone else I've dealt with at the dealership has been the same way. I plan to continue giving them my business when it's time to buy my next truck. More

Forever Faithful! We have purchased 3 vehicles from David Faithful (1 used and 2 new). We would not use anyone else but David! We are from Victoria and always recomme We have purchased 3 vehicles from David Faithful (1 used and 2 new). We would not use anyone else but David! We are from Victoria and always recommend him to our friends who are looking to purchase a Ford vehicle (well worth the drive). He always goes above and beyond to help us out and makes buying a vehicle a pleasure. He is helpful and explains things from start to finish. We often just stop in to talk with David while passing through Duncan. Thank you for all your great customer service and knowledge over the years - you are the best! More

FANTASTIC!!!!! David Faithful isn't your typical " car salesman", he is understanding and does not pressure you in any way. we have purchased 4 brand new vehicles fr David Faithful isn't your typical " car salesman", he is understanding and does not pressure you in any way. we have purchased 4 brand new vehicles from Ken Evans/Flagship Ford over the last 12 years and the experience has been great. David is always smiling, and if a loner is needed and one from the dealer is not available he will either find you one or give you his own. Edie in the Finance Dept. is great, and always has a smile, and Deanna in the Service Dept. always keeps you laughing. Yes, our next purchase will be a Ford from Flagship Ford and Yes, we will definitely ask for David Faithful!! More

Friendly and Knowledgeable I have had the pleasure of knowing Dave Faithful for a number of years so when it came time for a new truck he was naturally my first call. The experi I have had the pleasure of knowing Dave Faithful for a number of years so when it came time for a new truck he was naturally my first call. The experience I had was just how I expected it. I felt I was in control during the whole process and was helped rather then persuaded with any decisions I was faced with. I would recommend Dave to anyone looking for a Ford product. More

Excellent buying experience. In March, my wife and I purchased a 2013 Ford Explorer from Dave Faithfull at Flagship Ford. Based on my previous dealings with Dave, I never consider In March, my wife and I purchased a 2013 Ford Explorer from Dave Faithfull at Flagship Ford. Based on my previous dealings with Dave, I never considered buying a vehicle anywhere else. When our family needed a new vehicle, we knew Dave was the only person we wanted to help us. I still recall the first vehicle I purchased from Dave in 2001. I've always trusted that Dave possesses the knowledge, professionalism and integrity that will ensure that I will purchase the best vehicle for me and my family. At the time of our most recent purchase, my family was residing in Sayward, four hours north of Duncan. We could've easily driven to Steven Marshall Ford in Campbell River and purchased a similar vehicle. Despite the convenience of Campbell River, at no time did we ever consider buying a vehicle, from anyone, other then Dave. Dave took the time to correspond with me prior to my purchase and made himself available based on my family's schedule. The entire process of purchasing the vehicle was positive and stress free. Dave has always taken care of my family and taken a genuine interest in how we are doing. I have recommended Dave to many of friends and associates and I know that many have had very similar positive experiences. I will never buy a vehicle from anyone else, as long as Dave's in the business. It's not about price or convenience. It's about buying a vehicle from someone you TRUST and RESPECT. I've been asked many times why I don't shop around for vehicles and I respond by telling people about Dave. I can't properly articulate why Dave's the best because there's so many reasons. I usually just tell people that they'll figure out why I keep going back to see him once they meet him. Sincerely, Steve Thackeray on behalf of Pam, Hudson and Holden. More

Great Our experience over the years has been great. We have personal purchased 2 vehicles from Dave. Had 3 vehicles serviced by the service department. Our experience over the years has been great. We have personal purchased 2 vehicles from Dave. Had 3 vehicles serviced by the service department. Our family has purchased I believe 6 vehicles from from Dave, in the last 25years.. More

New car purchase!! What a privileged to have this opportunity to acknowledge Dave Faithful. With his guidance, our experience in purchasing a new car was the most st What a privileged to have this opportunity to acknowledge Dave Faithful. With his guidance, our experience in purchasing a new car was the most stress-free purchase we've ever made. We love the car but it's more than this. Dave is extremely knowledgeable regarding the products he presents, as well as those comps we needed to know about. He listens to the needs of his clients, acts accordingly on their behalf and most importantly, follows through on each and every detail. That quality is becoming the exception and often rare in business today. Dave and his Island Ford Team, at all levels, are most referable to our family and friends. Would we purchase from Dave Faithful and Island Ford again? We would and we will .... in a heart-beat!! ~ Wayne & Debra Shaw More

Have bought our last 5 cars here We trust the integrety of all the staff at Ford. We have always had any issues dealt with right away either through the service department or our fabu We trust the integrety of all the staff at Ford. We have always had any issues dealt with right away either through the service department or our fabulous salesman, Dave Faithful. We highly recommend Flagship Ford and especially Dave! He is a pro in every department! More