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Island Ford Superstore

Duncan, BC

4.7
1,151 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,151 reviews

November 18, 2014

Retirement! When I was about to retire, I decided I deserved a new truck. I had been talking to Dave Faithfull for years and was assured he would be able to find More

by Paul Friis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Susie Irvine
November 18, 2014

Quality! A terrific buying experience ! We bought our explorer from Daewood after visiting flagship ford ,daewood was warm,friendly and extremely patient ,It was a pleasure to buy our car ,D More

by Michael1599
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Spicer
November 18, 2014

Won't Buy From Anyone But Dave We have been buying from Dave for many years: I think four cars and counting at this point. Why? because he is probably only the second car salesman I More

by kinneyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Susie Irvine
November 18, 2014

2014 ford focus. Went into ford Sandra met my husband and myself on the lot. Asked what we needed in a vehicle and met everything perfectly. I commute in the the focus More

by Aleisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 18, 2014

Escape "SYNC" always causes stress I bought a brand new vehicle, and had problems with the advanced SYNC features (bluetooth, navigation, voice activation) from the start. I left in tea More

by kaysunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Ken (Quicklane), , Bernadette Scudder, Susie Irvine
Nov 20, 2014 -

Island Ford Superstore responded

Hi Kaysunshine, I'm sorry you've had problems with your new vehicle. I can just imagining how disappointing you feel that the dealership has not been able to resolve your issue and done so in a way that made you feel unwelcomed. I'm the new General Manager here at Island Ford and although I'm unaware of the issues that you have with your SYNC I really would like to get it right for you. If you can please call me at 250-748-5555 or email jpambrun@islandford.ca I would like to discuss what can be done. Sincerely, Justin Pambrun General Manager

November 18, 2014

2010 Ford Escape I was looking for a good used Escape and I saw it on your Website, so I contacted the dealership and talked to Dave Faithful, as I have purchased from More

by Anthony1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 17, 2014

Best dealership around!!! I live in Victoria and drive to Duncan to buy and service my Ford vehicles. My first experience with this dealership was with Dave FORD Faithful and t More

by Craig Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Susie Irvine
November 17, 2014

Sooo Much Fun!! We had a blast shopping with Dave Faithfull - Ford Sales Rep. Dave made sure that I was happy. He listened and I felt important. We had fun and laughe More

by angie.khatana
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 17, 2014

I had a great experience Buying a truck off Dave Had a few little issues with the new truck when i received it and Dave and the service department went out of there way to have them resolved in a tim More

by ron.mckinlay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 17, 2014

Dave Faithful I have been dealing with Dave for the last 25 years, I have bought and traded in 1 pickup, 3 Taureses, 4 Fusions and have always felt that Dave went o More

by Ernie Elliott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sue
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