Infiniti South Edmonton

I recently purchased a used Audi from Infiniti South Edmonton, multiple issues that came up that would never get me back in this business. 1. After not accepting my initial offer I agreed to pay the Edmonton, multiple issues that came up that would never get me back in this business. 1. After not accepting my initial offer I agreed to pay their asking price, and as advertised on their websites there are not additional fee's, the price you see if what you pay plus tax. The dealer tried to push an additional $800 on top for their EI certification, oil change, gas, detailing, and window etching. I refused this, and was told they cannot get rid of all of that charge as the window etching is already done but they were willing to drop down to $500 extra. I still refused to pay this service and pushed for the as advertised price, and only after sending a screenshot of AMVIC's all in advertising regulations did they agree to their asking price with no additional fee's, however they refused to detail the car and put any fuel in the car, not a big deal I can clean a car and put gas in it. Furthermore, the window etching that was "already done, first thing we do as we have lots of cars on the lot" was never done, this was a blatant lie to try to push me to agree to the extra fee's. 2. I was provided their passing Mechanical Fitness Inspection and this honestly has led me to believe that the vehicle was not even put on a hoist to inspect it. Multiple items were checked off as compliant on the inspection that do not even exist on this automobile such as - Clutch, Drum Brakes, King Pins, Leaf Springs, Rear Wiper. I still signed the inspection just to get my car and get out of the dealership. And as found by my own mechanic the day after the car was picked up(took in for a service) one of the gas tank straps was not even connected to the car, the bolt hole going into the body was stripped out and the gas tank was sagging downward a few inches and was loose. For a thorough inspection it is shocking something like a loose gas tank could be missed. In short, do not pay any extra fee's they try to push and tell you cannot be removed, and I would highly recommend taking the vehicle to your own mechanic for a proper pre-purchase inspection. More

Great service. Thanks for the sweet loner car. From out of town and dealership was very accommodating of town and dealership was very accommodating More

Eddie does it again! This guy is amazing to deal with because there is never any bs. He listens very well and is very good at finding solutions. He also works hard for his customers. He has fostered grea because there is never any bs. He listens very well and is very good at finding solutions. He also works hard for his customers. He has fostered great relationships with his management team, which goes a really long way when you like that comfort of having someone on your side when putting the deal together. In fact, the whole team dynamic at this store is very easy to see and it really makes a customer feel welcome because they all seem to have the same goal of ensuring you walk away extremely happy with the experience. Thanks guys! More

Every time I’ve called … starting position is bring the car in so we can take a look … and of course charge you a service fee. All about racking up billable time … wouldn’t go to that dealership.. other op car in so we can take a look … and of course charge you a service fee. All about racking up billable time … wouldn’t go to that dealership.. other options available More

The experience was good and I received great service from the employees Great Customer service Nd helpful staff . the employees Great Customer service Nd helpful staff . More

Cheers to Infiniti Edmonton south service department for your friendliness and professionalism. I have full trust in your services. your friendliness and professionalism. I have full trust in your services. More

Good job was done on my QX56 made it a good job was good job job More

Great customer service Aditya and Anin made the purchase for the Qx 60 we bought a very nice experience. Aditya was also very knowledgeable about the vehicles which was nice because he answered all the ques for the Qx 60 we bought a very nice experience. Aditya was also very knowledgeable about the vehicles which was nice because he answered all the questions we had before we even asked them. Thank you so much. More

Good service and offered test drive on multiple vehicles without any hesitation. Respectfully treated and vehicle purchasing made it nice and easy. without any hesitation. Respectfully treated and vehicle purchasing made it nice and easy. More