
Hyundai on Hunt Club
Ottawa, ON
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957 Reviews of Hyundai on Hunt Club
terrible service First I would like to say the sales team was great but the service department is a nightmare to deal with. Do not buy the pre paid oil package unless First I would like to say the sales team was great but the service department is a nightmare to deal with. Do not buy the pre paid oil package unless you like having to make your appointments more than a week in advance and waiting more than an hour just to change your oil. I also made the mistake of buying the extended warranty which had a limited tire warranty. My tire developed a bulge at about 5000 km so when I took it in to have the oil changed I asked if it was covered under warranty, I was informed that it was covered under a third party warranty policy so I would have to buy the tire up front and then the warranty company would contact me and send me a cheque. I took my car in for more warranty work a couple of weeks later and I asked the service desk what the time frame for being contacted by the warranty company is and I was told I would have to look through my sales paperwork to find out which company covered the tire even though it was the same service desk that submitted the claim. It has now been more than four weeks and I have not been contacted. I called and left a message with the warranty office two days ago and no one can even be bothered to return my phone call. Again I would like to say that the sales team was great but the service department leaves much to be desired. It is unorganized and seems inept to deal with warranty issues. If I could go back in time I would have avoided any extended warranty and the prep paid oil package. More
It doesn't get better than this. I've bought autos on three continents in my life. This, without doubt was the best experience I've ever had. Knowledgeable, friendly, helpful and effi I've bought autos on three continents in my life. This, without doubt was the best experience I've ever had. Knowledgeable, friendly, helpful and efficient. Not often you can put those words together but that's what Houssein and Atheer were. They set out to win my business not just with price but with a total package of help. They made the whole deal fun but whenever there was an issue to be solved they got to it. As I said in the header. "It doesn't get better than this." More
Instructor Adam helped us end our lengthy search for a reliable new car ( red SonataGL ) that suited our budget, our family's needs and our lifestyle. Adam helped us end our lengthy search for a reliable new car ( red SonataGL ) that suited our budget, our family's needs and our lifestyle. More
Fantastic buying experience We purchased a 2014 Santa Fe in June 2014 from Hunt Club Hyundai and had a wonderful buying experience. Both Oday and Charbel were excellent to deal w We purchased a 2014 Santa Fe in June 2014 from Hunt Club Hyundai and had a wonderful buying experience. Both Oday and Charbel were excellent to deal with and provided us with a smooth and satisfying purchase. I will definitely recommend Hunt Club Hyundai to all my friends and family who are in the market for a Hyundai. Thanks to HCH and look forward to many years of service and sales. More
Elantra purchase with Reg I have been servicing my 2009 Elantra car with the Hyundai Hunt Club dealership since it first opened, and when it came time to purchase a new car, my I have been servicing my 2009 Elantra car with the Hyundai Hunt Club dealership since it first opened, and when it came time to purchase a new car, my first instinct was to choose this dealership. Working with Reg Pulfer has been a professional and very positive experience. He is knowledgeable and experienced and great to deal with. I am very happy with the deal I have - and my new car was delivered quickly and efficiently. Reg, you will be my first phone call when I am car shopping again, and I am happy to recommend you to family and friends. Thank you! More
Get your Hyundai Here When it comes to friendly, there is no comparison in my experiences with dealers... Marco and Johnny were so helpful in trying to get me into the car When it comes to friendly, there is no comparison in my experiences with dealers... Marco and Johnny were so helpful in trying to get me into the car that I chose and if it did not fit my budget they were offering plenty of ways to make it work for me. 100% satisfied with the deal, and totally willing to offer their expertise to my friends and family... thanks guys! More
Completely Satisfied Our Sales Consultant Rami Najm went out of his way to assist us in purchasing our Hyundai Santa Fe. Rami was very professional and had our best inter Our Sales Consultant Rami Najm went out of his way to assist us in purchasing our Hyundai Santa Fe. Rami was very professional and had our best interest in mind. We would not hesitate referring friends and family to Rami. More
Purchase of 2014 Santa Fe. Great customer experience. Purchased my second Hyundai SantaFe and was very pleased with the purchase. Great price on new vehicle as well as top price Great customer experience. Purchased my second Hyundai SantaFe and was very pleased with the purchase. Great price on new vehicle as well as top price for trade-in compared to other Hyundai dealers in the area. Thanks Rami for making the purchase of this vehicle an easy and pleasurable experience, A++++++++++ More
Extremely satisfied customer I am extremely satisfied with our salesman Tran AKA The handsome assian. He made us both very comfortable not pushy at all. He was very knowledgeable I am extremely satisfied with our salesman Tran AKA The handsome assian. He made us both very comfortable not pushy at all. He was very knowledgeable about the vehicle I had purchased and I would like to thank him very much for being so patient and we will definetly purchase another vehicle through you. I'd also like to thank Tim our finance guy he was also awesome you have a great bunch of guys working there keep up the good work. And thanks again I live my SUV More
Excellent experience, very friendly dealership We love our new Santa Fe and our experience with your dealership and all the employees was wonderful. Our neighbors are thinking of getting a Santa F We love our new Santa Fe and our experience with your dealership and all the employees was wonderful. Our neighbors are thinking of getting a Santa Fe as well so we have recommended your dealership. Hope to stop I. On Wednesday to get the mats looked at and will pick up a card from Randy to give to our neighbors. Thanks again Bonnie and Paul Stethem More