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Hyatt INFINITI

Calgary, AB

Overview
Reviews
4.7
739 Reviews
Call Dealership (888) 531-3751
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46 Heritage Meadows Rd

Calgary, AB

T2H 3C1

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Showing 739 reviews

March 28, 2026

Serviced my Infiniti Q50 at Hyatt Infiniti. Service advisor Steve was consistently professional and thorough explaining work required. No upselling! My car was even washed and vacuumed too! More

by CMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Apr 01, 2026 -

Hyatt INFINITI responded

Thank you for choosing us to service your Infiniti Q50! Our team takes pride in providing exceptional service and we're glad to hear that Steve did a great job. We appreciate your feedback and look forward to seeing you again!

March 22, 2026

Both Steve and Robert always go through the details of the services that will be provided that visit. Very courteous. My car always ready before end of day. More

by Patricia.mccormick2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in Service, Steve Sandul
Report | Print
Mar 28, 2026 -

Hyatt INFINITI responded

Thank you for taking the time to share your experience! We pride ourselves on providing exceptional service and making sure our customers are informed every step of the way. We appreciate your loyalty and look forward to serving you again in the future!

March 21, 2026

Rob was great. He fit me in right away as I was leaving for vacation and needed the car to be fixed. Great communication and honest with estimate and work to be don More

by Cdrombough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Mar 28, 2026 -

Hyatt INFINITI responded

Thank you for your kind review! We are thrilled that Rob was able to provide you with excellent service. Your satisfaction is our top priority and we appreciate your support. Thank you for choosing us!

March 20, 2026

Great service, patience with the customer so as to identify the challenges. Have the technical team trouble shoot the problem so an effective solution is implemented More

by okeziechukueke
Recommend Dealer
Yes
Employees Worked With
Steve Sandul, Kevin Lee
Report | Print
Mar 28, 2026 -

Hyatt INFINITI responded

Thank you for your kind words! We are committed to providing exceptional service and always aim to find the best solutions for our customers. We appreciate your feedback and look forward to serving you again.

March 19, 2026

Clean and friendly staff. Comfortable lounge area. Easily accessible and conveniently located. Ease of online booking for services More

by duane.argue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Mar 28, 2026 -

Hyatt INFINITI responded

Thank you for your kind review! We always strive for a welcoming environment for our customers. We're glad to hear you enjoyed our online booking system as well.

March 19, 2026

Great customer service. Prompt and detailed. Explained clearly what services needed to be done. Service was provided in a timely manner. More

by Hougesenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Mar 28, 2026 -

Hyatt INFINITI responded

Thank you for the positive feedback! Our team takes pride in providing excellent customer service and ensuring timely and detailed services. We appreciate your business and look forward to serving you again in the future.

March 18, 2026

Always professional and honest. Always gets the service done on time and keeps you up to date about the progress. More

by rbromberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Mar 18, 2026 -

Hyatt INFINITI responded

Thank you for your kind review! We pride ourselves on providing professional and honest service that is completed on time. Thank you for choosing our business!

March 16, 2026

The staffs are friendly and professional. They diagnosed my SUV and narrowed the cause. The parts were ordered and replaced. And the issue seems to be fixed. More

by felixyan96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert , Steve Sandul
Report | Print
Mar 18, 2026 -

Hyatt INFINITI responded

We're thrilled to hear that our staff provided exceptional service and resolved the issue with your SUV! Thank you for choosing our business.

March 13, 2026

Great dealership great customer service and great service team. The work from the service team is outstanding More

by Dhruv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Mar 18, 2026 -

Hyatt INFINITI responded

Thank you for your kind words! We strive to provide exceptional customer service and our service team works hard to deliver outstanding work. We appreciate your business and hope to continue exceeding your expectations.

March 11, 2026

Staff was prompt, assistive and aware of ensuring i was informed. No issues for service and recalls. More

by Warnock5
Recommend Dealer
Yes
Employees Worked With
Robert Obront
Report | Print
Mar 18, 2026 -

Hyatt INFINITI responded

Thank you so much for your kind words! Our staff takes great pride in providing prompt and informative service, and we're thrilled to hear that you had no issues during your visit. We appreciate your support!

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