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Hyatt INFINITI

Calgary, AB

Overview
Reviews
4.7
711 Reviews
Call Dealership (888) 531-3751
View Awards

46 Heritage Meadows Rd

Calgary, AB

T2H 3C1

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Showing 711 reviews

February 27, 2026

Excellent service from start to finish. Excellent premises, excellence with being on time. Excellent maintenance program. More

by Mkrz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul, Kevin Lee
Report | Print
Mar 04, 2026 -

Hyatt INFINITI responded

Thank you for your kind words! We strive to provide excellent service every step of the way. Our team takes pride in our well-maintained premises and on-time appointments. We truly appreciate your support and hope to continue exceeding your expectations.

February 26, 2026

Great service and attention to details as it relates to the compliant of the customer More

by okeziechukueke
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Mar 04, 2026 -

Hyatt INFINITI responded

Thank you for your positive feedback! We strive to provide exceptional service and address all customer concerns with great attention to detail. It means a lot to us that you noticed and appreciated our efforts.

February 26, 2026

Steve in service was very helpful in explaining the various suggested maintenance items needed for my vehicle More

by Renée
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Mar 04, 2026 -

Hyatt INFINITI responded

Thank you for sharing your experience with us! We're thrilled to hear that Steve provided great service and helped you understand the maintenance for your vehicle. We appreciate your trust in our team.

February 25, 2026

I went there, mr Jessie is the worse salesman, I have come across doesn't even know whats he doing. Will call you 5 times a day when you visit the dealership, he is super rude and doesn't even know the p More

by Gurusingh1028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessie
Report | Print
Feb 25, 2026 -

Hyatt INFINITI responded

Dear Gurpreet, thank you for sharing your feedback. However, it appears there may be a mix-up. We do not have a team member named Jessie at this location, and it sounds like you may have had this experience at a different Infiniti dealership. We take our reputation seriously and would love for you to visit us here at Hyatt Infiniti so we can show you the high standard of service we provide. In the meantime, would you mind double-checking the location and moving this review to the correct business profile, so the right team can address your concerns?

February 24, 2026

Highly skilled, professional, and excellent in customer service. it works very well and nothing to complain. More

by Breno Camargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Reid, Steve Sandul
Report | Print
Feb 25, 2026 -

Hyatt INFINITI responded

Thank you for your kind words! It's our pleasure to provide high-quality service and products to our customers. We appreciate your support and look forward to serving you in the future.

February 22, 2026

Steven did a terrific job explaining the costs and clarifying expectations. He also is helping with getting all the functionality of the car working better which will support me sticking with Infinit More

by jasonkeeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Feb 25, 2026 -

Hyatt INFINITI responded

Thank you for taking the time to leave such a kind review! We are thrilled to hear that Steven provided excellent service, clarified expectations, and is helping improve the functionality of your car. We truly appreciate your loyalty and look forward to continuing to support you long term.

February 22, 2026

This place has poor customer service. Also they rip off, they over charged for the service. Not sure if the owner knows all about this. But i would recommend everyone to go to different p More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Sandul
Report | Print
February 20, 2026

Friendly, prompt and efficient drop off and pickup. Work was completed quickly and to my satisfaction. More

by taylorbray6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Feb 25, 2026 -

Hyatt INFINITI responded

Thank you for sharing your experience! We strive to provide top-notch service and we are delighted to hear that we met your expectations!

February 19, 2026

Great location, nice facility. Didn’t have a great experience with employee but the system is nice and efficient. More

by rcfitzge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know their name.
Report | Print
February 18, 2026

Hyatt INFINITI provided excellent service during my recent visit. The team was professional, efficient, and kept me well informed. My vehicle was ready sooner than expected, and everything was explaine More

by JD
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Feb 25, 2026 -

Hyatt INFINITI responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that our team provided excellent service during your recent visit. We apologize for any wait time. Our team is working diligently to confirm availability and logistics as quickly as possible. We appreciate your patience and understanding. Thank you for choosing us!

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