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Hyatt INFINITI

Calgary, AB

4.7
739 Reviews

46 Heritage Meadows Rd

Calgary, AB

T2H 3C1

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Showing 739 reviews

April 27, 2026

Your service staff are. one of the most professional service personnel I've encountered throughout my life with cars, and I'm 83 so that is saying something. Thank you all More

by PRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert ?, Steve Sandul
May 04, 2026 -

Hyatt INFINITI responded

Thank you for your kind words! Our service staff takes great pride in providing professional and reliable service, and we are honored to have made a positive impact on your car ownership experience. We appreciate your support and look forward to serving you in the future!

April 23, 2026

They are very excellent. . service is so good .. they are very genes.. customer service is too good .. thanku More

by Pushpinder.sidhu44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
May 04, 2026 -

Hyatt INFINITI responded

Thank you for sharing your positive experience with us! We are always striving to provide excellent service and are thrilled that you found our customer service to be top-notch. We truly appreciate your kind words!

April 22, 2026

Too expensive service and bad sales rep. They all greedy. From serice to sales. I dont bring my vehicle here More

by William
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stuart Reid, Craig Riley, Zain Mulji, Ray Srivastava, Gary Cooke, Timmy Su, Gary Jia
April 21, 2026

Steve was great. He was very helpful. My vehicle was ready and washed by the requested time. More

by glen.tanaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
May 04, 2026 -

Hyatt INFINITI responded

Thank you for taking the time to leave us a review, we strive to provide excellent service and are glad to hear that Steve was able to assist you efficiently. We look forward to seeing you again in the future!

April 17, 2026

The service advisor Steve was excellent. He seeked my interest and gave sound advice on what is critical and needed immediate attention vs a shopping cart list of things to fix identified by More

by Alfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
May 04, 2026 -

Hyatt INFINITI responded

Thank you for your kind review! We're thrilled to hear about your positive experience with Steve. We strive to always put our customers first and provide honest and fair recommendations for your vehicle. We appreciate your business and hope to see you again in the future.

April 15, 2026

Service was quick. There was great communication from service team. The team was very helpful throughout. More

by Andrew P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
May 04, 2026 -

Hyatt INFINITI responded

Thank you for your kind words about our team's quick and helpful service! We strive to provide excellent communication and assistance to all of our customers. We greatly appreciate your support!

April 14, 2026

Delt with Stephen and he was amazing, he listened to my issues and provided good knowledge about the issue happening. More

by 05rohanshah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Apr 15, 2026 -

Hyatt INFINITI responded

Thank you so much for your positive feedback! It's our goal to always provide excellent service and knowledge to our customers. We're happy to hear that Stephen was able to assist you with your issues. We appreciate your support!

April 14, 2026

Always a great experience at Hyatt Infiniti as they are always professional, detailed and on time with services More

by Ivan T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Obront
Apr 15, 2026 -

Hyatt INFINITI responded

Thank you so much for your kind words! We take pride in providing professional, detailed and timely services for our customers. We appreciate your loyal support and look forward to serving you again.

April 10, 2026

The service guy I spoke with was friendly and helpful. Services provided are done in a timely manner, but they are very expensive, especially considering the cost of buying maintenance parts are relativel More

by ashley.tabitha84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Obront
Apr 16, 2026 -

Hyatt INFINITI responded

Thank you for your feedback! We're glad to hear our service team was helpful and efficient. We understand the cost may seem high, but our experienced technicians and quality parts ensure top-notch results. We value your business and appreciate the opportunity to service your vehicle.

April 09, 2026

I always get treated very well at this dealership and they never try to upsell things to get me to do more than is necessary. More

by Chris Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Apr 16, 2026 -

Hyatt INFINITI responded

Thank you for your kind words! Providing excellent customer service is our top priority, and we are always happy to help without pressuring for unnecessary upsells. We appreciate your trust in our dealership.