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Hyatt INFINITI

Calgary, AB

4.7
668 Reviews

46 Heritage Meadows Rd

Calgary, AB

T2H 3C1

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Showing 668 reviews

December 18, 2025

They were very efficient in getting me in and out and found the problem. I thought that it would be a lot more than a dead battery but they said they ran all the diagnostics so I will go with that. There More

by alanmens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in Service was excellent and kept me abreast of what they were doing to my vehicle.
Dec 21, 2025 -

Hyatt INFINITI responded

Thank you for the positive feedback! We pride ourselves on providing efficient service and thorough diagnostics. We're glad we were able to solve the issue with a minimal charge. We value your business and look forward to assisting you in the future.

December 18, 2025

I went there for checking the battery, but I didn’t get clear notice in advance to pay the checking fee even I signed to agree with that. If I knew that, I wouldn’t to check that since I had recharged it t More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
December 18, 2025

Ryan a great guy, and sales person awesome and easy to work and deal with would recommend him. More

by Gurshsinghm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zain Mulji
Dec 23, 2025 -

Hyatt INFINITI responded

Thank you so much for your positive review! We are thrilled to hear that Ryan provided exceptional service. We are always here to make your experience easy and enjoyable. Thank you for recommending us!

December 12, 2025

Great place! Great people! Has been a customer since 2003, never had any regrets. Steve Sandul is the best advisor to work with, thank you for your help! More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Dec 17, 2025 -

Hyatt INFINITI responded

Thank you so much for your kind words and unwavering support over the years! We are grateful to have you as a customer and are thrilled to know that our advisor Steve has provided exceptional service. We look forward to continuing to exceed your expectations for years to come!

December 03, 2025

So I dropped off my Q50S car yesterday morning and everything seemed fine until I picked it up in the evening, during the snow, from the sale centre. That's when I noticed the flat tire sign on the da More

by Tari70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Sandul
December 02, 2025

I brought my vehicle in for the recall, and they replaced the fuel level sensor. After that, the Check Engine light came on with a code related to that same sensor, and the fuel gauge is showing incorrect re More

by Ihor rozenberh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
November 29, 2025

The service department has been looking after my Infiniti for over 15 years. The advisors are great communicators and help plan out essential versus optional work items. Rob is my current advisor, thank yo More

by hcburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Obront, Steve Sandul
Dec 01, 2025 -

Hyatt INFINITI responded

Thank you for your loyalty and trust in our service department for the past 15 years! We're thrilled to hear that our advisor have been providing excellent communication and helping you prioritize necessary maintenance for your Infiniti!

November 22, 2025

Great service ,everything fully explained as to what needed repairing . Steve’s a very helpful person to deal with . More

by sue.forshaw13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Nov 27, 2025 -

Hyatt INFINITI responded

Thank you for sharing your experience at our business! We are thrilled to hear that our service was great and that Steve was able to help you. We strive to provide clear explanations and helpful assistance for all of our customers. It was a pleasure working with you!

November 20, 2025

Excellent communication and Service by Steve S. I would recommend this dealership to friends and family More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Nov 27, 2025 -

Hyatt INFINITI responded

Thank you for your positive feedback, we are thrilled to hear that you had an excellent experience with our team! Providing top-notch communication and service is our priority and we appreciate you recommending our dealership to your loved ones!

November 19, 2025

My service advisor, Steve Sandul, is always great to deal with. He made sure that my issues were dealt with and went above and beyond to follow up. More

by meganepratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Nov 27, 2025 -

Hyatt INFINITI responded

Thank you for your kind words, we are thrilled to hear that Steve provided exceptional service and went above and beyond for you. We appreciate your business and look forward to exceeding your expectations in the future.

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