Hunt Club Volkswagen
Ottawa, ON
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29 Reviews of Hunt Club Volkswagen
Hunt Club VW is the dealership I like. Solid & trustworthy. Bought a new Touareg in 2008. Great car. Tried different dealerships and settled on Hunt Club Volkswagen about 8 years ago. I like them. For small thi Bought a new Touareg in 2008. Great car. Tried different dealerships and settled on Hunt Club Volkswagen about 8 years ago. I like them. For small things you just drive in and when getting a service they don't push extra work. I have also ordered parts from their parts department. Volkswagen offers a 10 year rust warranty. After 9 1/2 years there was no rust on my car except for the tail gate. I brought it in, dealt with Reza, and Volkswagen provided a new tail gate. In all my dealings with Hunt Club VW they have a solid trustworthy company and a pleasure to work with. More
Lies lies lies So. I understand the guys want to sell cars. I was told when I asked specifically when I bought my VW beetle did it use regular octane gas. I was told So. I understand the guys want to sell cars. I was told when I asked specifically when I bought my VW beetle did it use regular octane gas. I was told yes it did. For the five years I’ve had my car, I have put in regular low octane gas. I have now spent $4000 to replace the engine. They also told me that they had a pick up and delivery service which was also a lie. Will never deal with these guys again ever. Will be sending a letter to VW Canada and will never ever buy another Volkswagen. More
Best dealership experience - ever ! I’ve owned 15 brand new vehicles including Chrysler, Toyota, Nissan and GM products and my dealership experiences have ranged from fair to average. A I’ve owned 15 brand new vehicles including Chrysler, Toyota, Nissan and GM products and my dealership experiences have ranged from fair to average. Another VW dealership was also average. Then I purchased at HuntClub VW and I was thoroughly amazed that a car dealership could be this good. From preview to purchase to drive away everything went smoothly and that was over 10 years ago. Their service team are amazing. Give them a try - you too can appreciate what good management & great staff they have. More
Arrived 9:30 cant get rental vehicle live out of town. This will be my 3 time at this dealership and there is always no car for a loaner car i live 1 hour away and i am stuck here and have to take the rest This will be my 3 time at this dealership and there is always no car for a loaner car i live 1 hour away and i am stuck here and have to take the rest of the day off...not impressed and wouldnt want anyone i know coming here for this very inconvient time at the dealership and also a waste of my time i could be working. More
Exceptional Customer Service & Knowledge Amazing, amazing staff and they certainly understand the definition of Customer Service. . We definitely had one of the best experiences at Volkswag Amazing, amazing staff and they certainly understand the definition of Customer Service. . We definitely had one of the best experiences at Volkswagen Hunt Club. A few small hiccups, but looked after immediately without hesitation. Ron Hyer , Jim the Sales Mgr, Adrian & Sabrina were knowledgeable, attentive to details and very genuine. The Dealership went above and beyond when I decided to change type of vehicle at the last minute. I would definitely recommend Hunt Club Volkswagen . Thank you for your great service. Fernande P More
A low-stress buying experience We had a great experience here. Relaxed, friendly, very informative. We knew what we were looking for going in, but didn't feel pressured at any time We had a great experience here. Relaxed, friendly, very informative. We knew what we were looking for going in, but didn't feel pressured at any time and Matthew, our sales rep, was super knowledgeable and gave us the time and space to make a decision. They were also flexible about things we were indecisive about, like whether or not to keep the tinted windows on the used vehicle we were looking at, allowing us to change our mind at a later date. I was nervous about going to a dealership because I've had stressful high-pressure experiences in the past, but this was totally fine. I absolutely recommend Hunt Club VW. More
Golf Repair Working to correct substandard bodyshop work. Hopefully Hunt Club will do the decent thing with a good price adjustment - our car has been there 5 wee Working to correct substandard bodyshop work. Hopefully Hunt Club will do the decent thing with a good price adjustment - our car has been there 5 weeks for a 2 week job. More
Service and overall treatment of customers This is a true guide where you make your own judgement on the events. We used VW Hunt club service department for a long time till my wife went in for This is a true guide where you make your own judgement on the events. We used VW Hunt club service department for a long time till my wife went in for service and they said to her that she needed new tires even though the tires were brand new. Recently I used my own local mechanic and he purchased rear brakes where we clearly wanted factory VW brakes and VW Huntclub shipped off the market brand name brakes where my back brakes still do not work properly, next time the parts will be ordered from the US. Other items like VW car paint warranties is truly a fantasy with VW Canada. VW Canada and VW World only moves when BBB and a Lawyer is on there door step like the VW diesel Scandal. The group of VW dealerships and VW world wide is totally out of touch when it comes to customer service and the rule of law in my option. There is too many good car manufacturers out there to put up with what you have to go through at VW. More
Certified used car doesn't mean "Good clean" car! We want to buy a car from VW dealer because we trust dealer over small corner lot used car sale. The car we looked at has clean car fax as shown by a We want to buy a car from VW dealer because we trust dealer over small corner lot used car sale. The car we looked at has clean car fax as shown by a sale person. We looked at the car and it is clearly the car has been repaired driver front fender and driver door. The moulding still has visual damage from previous accident and door over is evident but the sale person insit the car has clean car fax so it means it never been in accident . Sale person said if the car has been repaired by a body shop, it will shows up in car fax. I said no! Unless there is a police record of an accident , it won't be listed in car fax. I m disappointed that dealer we trust and car fax we base our decision to purchase or not is not is no longer the case. At least from this VW dealer . Ref vehicle - Tiguan 2012 More
Second VW purchase from Hunt Club I just purchased my second VW from Hunt Club. VERY HAPPY with the service and professionalism from the staff. I STRONGLY suggest EVERYONE avoid the I just purchased my second VW from Hunt Club. VERY HAPPY with the service and professionalism from the staff. I STRONGLY suggest EVERYONE avoid the other VW dealer in Kanata. More