Honda de Laval

First of all I want to thank Nicolas, Josée and Jessica, for their professionalism and kindness. The service I received again at this dealership, is FABULOUS! I walked into this Honda dealership 14 year for their professionalism and kindness. The service I received again at this dealership, is FABULOUS! I walked into this Honda dealership 14 years ago and the service was just as wonderful then as it is now, I bought a 2010 Civic and have kept it until now 2024, when I purchased a new Accord. I cannot express how happy I am, that I decided to stay with Honda cars. They are made well and as you can see last long. If you are going to buy a Honda, go to 700 St. Martin Est, ask for Nicolas, you will receive wonderful service. Thank you Honda Laval Patricia 😊 More

terrible services, terrible services, terrible services plz be away from them is not recommended at all plz be away from them is not recommended at all More

Honda laval dealership is fantastic the sales team I delt with are extremely professionals at work. The dealership is big and have varieties of used cars with are extremely professionals at work. The dealership is big and have varieties of used cars More

Je Recommande ce concessionnaire J’ai été voir eric leger conseiller de service chez Honda de Laval avec ma CRV et nous avons eu un excellent service. Merci je le recommande forte J’ai été voir eric leger conseiller de service chez Honda de Laval avec ma CRV et nous avons eu un excellent service. Merci je le recommande fortement et il est très honnête. More

DON'T DO IT HERE - Worse Service imaginable Worst Customer Service in a dealer ever. I definitely do not recommend this dealership. Bought a 2017 Honda Civic in 2017, went back after six mo Worst Customer Service in a dealer ever. I definitely do not recommend this dealership. Bought a 2017 Honda Civic in 2017, went back after six months and told Eric Leger (unfortunately my represetative) that there was a ticking noise when the car was idle. " NORMAL" its the fuel injectors in the new cars, they make noise. Went back today and told him that the noise is now not only when its idle but also when I am driving. Again normal. All new Honda's have this issue. LIARs, CHEATS, spoke to the manager sitting there and he replied that they don't gaurantee the ways the cars come out of their garage.????? DO NOT BUY your car there because when you need to get it serviced you will have to deal with this. If you don't accept the service that they offer when they suggest it is time to do this tune-up or this engine cleaning, they treat you like xxxx!. I will take my money elsewhere. Do not trust them, they will try and sell you anything.. More

The absolute worst service of any Honda dealer I've ever see Waited a full day for service on the car at 5.00 PM work wasn't even done , service manager was rude and obnoxious , the worst of the worst. Waited a full day for service on the car at 5.00 PM work wasn't even done , service manager was rude and obnoxious , the worst of the worst. More

Buyer Beware Based on personal experience with the pre-owned division of Honda de Laval, the following is my recommendation: Don't purchase if you live outside th Based on personal experience with the pre-owned division of Honda de Laval, the following is my recommendation: Don't purchase if you live outside the province, don't assume the information you've been given (even if written) is accurate, have an independent inspection done on the vehicle before paying any money down. While the sales staff are friendly and helpful, remember they have no real power to assist you after the sale; that rests with the management and will end there. And, of yes, have a good command of the French language. More

unable to repair vehicle correctly. liars and cheats Dealer unable to fix problem under warranty, unjustified charges during warranty. And cause new issues while repairing the same issue repetitively. Se Dealer unable to fix problem under warranty, unjustified charges during warranty. And cause new issues while repairing the same issue repetitively. Service director is unprofessional at best. Vehicle in shop over the days promised. Would not consider or suggest this dealer to anyone. More

dishonest sales team and management This dealership takes advantage of individuals who are not car savvy. ..do not trust them, they will sell you anything..customer service is horrible , This dealership takes advantage of individuals who are not car savvy. ..do not trust them, they will sell you anything..customer service is horrible , I very been a Honda owner for 10yrs and this was the worst experience More

Liars and Cheats I strongly do not recommend this dealer to anyone! From the sales director to the uper management this dealership should be shut down period! They hav I strongly do not recommend this dealer to anyone! From the sales director to the uper management this dealership should be shut down period! They have just taken advantage of an older woman (70 year old) Test drove and showed a car then negotiated that same car, but then prepared the contract for the same type of car but with completely different package and had the woman sign for the car. And now they are hiding behind the contract instead of delivering on what she was shown... Very sneaky, and conniving act to be taken on an innocent woman! They should be ashamed of them selves not to mention shut down... Despicable group! If I were another Honda dealer I would be ashamed to have these individuals represent the same brand, they give all dealers a horrible reputation. Please a word to the wise SATY AWAY FROM THIS PLACE, RENT BUY ANYWHERE BUT AT THIS DEALER! More