Honda Des Sources

I had a very frustrating experience with Honda des Sources regarding a safety recall for my vehicle. In November 2024, I was informed about a critical steering system issue in my car, which is a serio Sources regarding a safety recall for my vehicle. In November 2024, I was informed about a critical steering system issue in my car, which is a serious safety concern. However, when I contacted the dealership, they booked me an appointment for February 2025—three months later! Despite explaining my situation and requesting a more convenient time, they showed no flexibility or willingness to accommodate my schedule. To make matters worse, they refused to provide a replacement vehicle while my car was being serviced, even though this is a safety-related recall. I had no choice but to take a half-day off from work to attend the appointment. When I arrived, I was met with cold and dismissive service. They informed me that the part needed for the repair was not available, wasting my time and leaving me without a resolution. This entire experience was incredibly disappointing and unprofessional. For a safety recall, I expected better communication, flexibility, and customer service. Unfortunately, Honda des Sources failed on all fronts. I hope they improve their processes and treat customers with more respect in the future. More

I've had my two cars serviced at Honda Des Sources for over 12 years, and it has always been a great experience. Bakr, the sales manager, has been very helpful, and Oleksiy, the service manager, is always over 12 years, and it has always been a great experience. Bakr, the sales manager, has been very helpful, and Oleksiy, the service manager, is always attentive, ensuring everything is taken care of quickly and efficiently. More

Extremely satisfied with my first and second times as a new owner of a Honda Fit . Nicolas was very helpful . I will definitively bring my car for servicing at this dealer. new owner of a Honda Fit . Nicolas was very helpful . I will definitively bring my car for servicing at this dealer. More

Excellent service, EXTREMELY HONEST AND HELPFUL. Service Consultant Nick in particular is such a gentleman and deserves recognition. In the past I have also inquired online about parts availability Service Consultant Nick in particular is such a gentleman and deserves recognition. In the past I have also inquired online about parts availability twice, and within an hour the Parts Department called me back. This dealership is highly recommended. A+ overall. More

Extremely honest and efficient service from Josef Halpern! Just traded in my old civic for a new (to me) sportier one with all the bells and whistles. He was able to find me exactly what I wanted i Halpern! Just traded in my old civic for a new (to me) sportier one with all the bells and whistles. He was able to find me exactly what I wanted in under 5 minutes and his team delivered the next business day. He is my new guy! More

This dealership has been my cars home for 12 years. I’ve had nothing but excellent service. Staff is courteous, knowledgeable and they explain with simple language. Not one time my complain was answere I’ve had nothing but excellent service. Staff is courteous, knowledgeable and they explain with simple language. Not one time my complain was answered incorrectly, nothing is preformed without my knowledge with an explanation. I do take my car in for regular maintenance, diagnostic but it’s worth every $$$$. prices are excellent compare to any garage where chances are you have to go back over and over. Thank you maintenance team for the great service over the years. See you soon for winter checkup. More

I just trade in my civic 2018 with 2021 brand new. I had very good experience with this dealer. Mr. Bassel charaf aldin was very helpful and nice guy. I only wish he could at least offer me my first oil cha very good experience with this dealer. Mr. Bassel charaf aldin was very helpful and nice guy. I only wish he could at least offer me my first oil change free for a brand new car. But overall he was very good and helpful. More

Merci Josef Halpern pour un service courtois et professionnels. Très satisfaite ,.aucune pression de vente et à l'écoute de mes besoins. Patient et a répondu a tous mes questions. professionnels. Très satisfaite ,.aucune pression de vente et à l'écoute de mes besoins. Patient et a répondu a tous mes questions. More

Dealership is good and clean. Sales staff is nice. Finance manager Ryan is terrible. Doesn’t care about you and has a complex about dealing money. Also will make off hand comments about dealership Ma Finance manager Ryan is terrible. Doesn’t care about you and has a complex about dealing money. Also will make off hand comments about dealership Management. More

we would like to thank Caglar Akgungor for his excellent and professional service. We were impressed with his honesty and guidance throughout our decision making process. we never felt any undue pressure. and professional service. We were impressed with his honesty and guidance throughout our decision making process. we never felt any undue pressure. He patiently answered all our questions with great detail . My husband and I highly recommend Caglar Akgungor. More