Highland Chevrolet Buick GMC Cadillac Ltd.

Absolutely terrible experience here with Jack Mattson and his management team. Not surprised to see so many 1-star reviews here. Absolutely awful customer service, not to mention that they offered $3000 to $ his management team. Not surprised to see so many 1-star reviews here. Absolutely awful customer service, not to mention that they offered $3000 to $5000 less for my trade than 5 other dealers. Even though this place is 5kms from my home, I would travel 100kms to avoid it. Not to mention all of the business they are going to lose as we buy 2 or 3 vehicles per year. Do yourself a favour and stay clear of this joke of a dealership. More

Purchased a 2023 XT5 Sport on Friday June 30 with Jansen as our Salesman. Could not have asked for a better outcome. Jansen and Brooks made our day in purchasing this vechicle an amazing day as they went o as our Salesman. Could not have asked for a better outcome. Jansen and Brooks made our day in purchasing this vechicle an amazing day as they went over and above everything they did for us. Amazing is not enough appreciation for the experience we had at the dealership as these two salesmen were fabulous. The car is exactly what we were looking for but the salesmen together made our experience great. Thank you! Jozsef and Randi Jobbagy! More

Turned around and sold the car I purchased next day. Heartbroken to see the car I was promised (and paid for) go to another person. Sales was not honest. Heartbroken to see the car I was promised (and paid for) go to another person. Sales was not honest. More

Let me start with Corrado he was very nice to deal with in the body shop ! My GMC Terrain was rear ended and we were there to get it repaired. Picked up the truck a few weeks later which is understandable. in the body shop ! My GMC Terrain was rear ended and we were there to get it repaired. Picked up the truck a few weeks later which is understandable. The truck smelled like cat pee inside and was dirty. The repair seemed fixed properly and the out side looked like some one tried to buff the paint left all exposed metal touch up areas with No paint. Compound swirling everywhere. Very sloppy job . Never should this truck be released to me in this unprofessional condition. Ultimate failure. Do not recommend. Thanks thanks! Mike pacitto.. More

Took my daughter’s car in for service yesterday it needed some yearly maintenance. Although it was a Volkswagen product their service work was excellent. What surprised me was I was expecting the invoice to some yearly maintenance. Although it was a Volkswagen product their service work was excellent. What surprised me was I was expecting the invoice to be a lot more. Kevin provided 5 star service and made the experience simple and easy. Also should mention Alex the Shop Foreman went above and beyond in providing a stellar service experience. More

Marty was Great at giving me service for a new vehicle. He is a 5 Stars. In future I highly recommend him. Thank you Marty. He is a 5 Stars. In future I highly recommend him. Thank you Marty. More

Amazing Found the ideal car that meets my needs, without any hassle or long waiting time. Liked the dealership great showroom and cafeteria, while waiting (a Found the ideal car that meets my needs, without any hassle or long waiting time. Liked the dealership great showroom and cafeteria, while waiting (although not a long time). More

Couldn't be happier Bought my brand new GMC Terrain SLE there on Monday. Picked it up on Tuesday it was probably the easiest processes you could ask for. First off I didn Bought my brand new GMC Terrain SLE there on Monday. Picked it up on Tuesday it was probably the easiest processes you could ask for. First off I didn't feel pressure into buying but the staff were amazing. I could recommend this place to anyone. More

vip upgrade Got the vip event flyer.made an appointment went to the dealership 900am Messed around for 30 minutes. Then was told would have to wait fot the next " Got the vip event flyer.made an appointment went to the dealership 900am Messed around for 30 minutes. Then was told would have to wait fot the next "cycle" whatever that is. BYE. More

For the last 2 months, on cold mornings, my Chevrolet's service engine light would come on and 'service four wheel drive' would read on the dash. After 3 separate days at Newroads Chevrolet in Newmarket, service engine light would come on and 'service four wheel drive' would read on the dash. After 3 separate days at Newroads Chevrolet in Newmarket, they could not diagnose the problem. I took my truck then to highlands, where they had the problem diagnosed, and remedied in under a day. I will only be servicing my vehicle here from now on, as I enjoyed dealing with them. More