Highbury Ford Sales Limited

Issue was resolved My winter tires were switched with my all seasons. I have wheel locks and they were unable to locate the key after the last use when my winter tires w My winter tires were switched with my all seasons. I have wheel locks and they were unable to locate the key after the last use when my winter tires were put on in November. Originally I was told I must pay for new wheel locks. After some discussion it was agreed they would replace the wheel locks Free of charge. It ended up not being necessary as they found the wheel lock under the tire in my trunk More

Exciting and fun for us Friendly and knowledgeable, a pleasure to work with. Expect the most from the people you deal with, they will provide you with excellent service and a Friendly and knowledgeable, a pleasure to work with. Expect the most from the people you deal with, they will provide you with excellent service and a great experience. More

Service Visit The staff were friendly and understood what I wanted. They were on time to check my car in at the time scheduled for my appointment. All work was comp The staff were friendly and understood what I wanted. They were on time to check my car in at the time scheduled for my appointment. All work was completed and i had my vehicle back in less time than estimated. Overall a good experience. More

Troy Ellig review Fantastic service. The young man I dealt with who checked me in was attentive and high on communicating the timing of my vehicle finishing. He got app Fantastic service. The young man I dealt with who checked me in was attentive and high on communicating the timing of my vehicle finishing. He got approval for extra work to be done on the car. Given his great communication I had zero issues and enjoyed my experience. Thanks. Adam tedesco!! Troy Ellig More

Excellent Service Department Top notch customer service. Peter took the time to explain everything and he made sure that the job was done right. There was an additional item that Top notch customer service. Peter took the time to explain everything and he made sure that the job was done right. There was an additional item that came up and he was able to get that looked after, to save me a trip from coming back for another service appointment, and I was still out on time! I find all of the staff to be friendly and helpful, which is extremely important to me. This is why I have been a loyal customer at Highbury Ford since 2009. More

Amazing customer service! From the moment we stepped into Highbury Ford we were welcomed by just about every staff member. Very helpful, and they worked hard to make us happy! From the moment we stepped into Highbury Ford we were welcomed by just about every staff member. Very helpful, and they worked hard to make us happy! More

Great Service They fixed my car and price was reasonable and the job was well done. I expected to pay a bit more and they did a complimentary check of something els They fixed my car and price was reasonable and the job was well done. I expected to pay a bit more and they did a complimentary check of something else too. More

outstanding! 5 stars service, 5stars sales rep, 5 stars Manager! very friendly, they know their product and they know how to get to your needs, what is right for y 5 stars service, 5stars sales rep, 5 stars Manager! very friendly, they know their product and they know how to get to your needs, what is right for you More

brakes go early on 2016 escape braes taken care of during service-rotors and pads should have been replaced not just turned-when informed by advisor I needed new but when done under braes taken care of during service-rotors and pads should have been replaced not just turned-when informed by advisor I needed new but when done under warranty just turned More

I can always count on expert service Always great service. Nice people I can count on being taken care of. Never have had any problems. It has been several years that I have been here an Always great service. Nice people I can count on being taken care of. Never have had any problems. It has been several years that I have been here and they are awesome More