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High River Toyota

High River, AB

4.1
160 Reviews

901 11 Avenue SE

High River, AB

T1V 1P2

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160 Reviews of High River Toyota

October 17, 2019

Earned Trust - Above & Beyond Service to Used Sales When things get stressful, kindness is appreciated and even more so, trust, especially when it is established after years of exemplary service thanks More

by J & M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcy
Oct 23, 2019 -

High River Toyota responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here Darcy, and the whole team! Thank You for choosing High River Toyota!

October 17, 2019

Service Best front desk service team and service department I have ever had. Very informative and know there stuff. We have taken two Toyota vehicle to High More

by PW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcy, & Mitch
Oct 23, 2019 -

High River Toyota responded

On behalf of all of us at High River Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Mitch, Darcy and the rest of the team! We will be sharing your feedback among st our team. Please come visit us again soon!

August 21, 2019

Best Experience ever in a dealership Hope Truant recommends High River Toyota. Brendan was very knowledgeable with my NEW 2020 Toyota Corolla... He answered all of my questions and t More

by Hope Truant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Sutcliffe greeted us pleasantly,, Corine Vanstone was very caring and helpful.
Aug 26, 2019 -

High River Toyota responded

Thank you for the kind words. We’re delighted to hear that you had such a great experience interacting with Brendan & Corine, I will definitely relay that message to the rest of my team. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

August 19, 2019

Extraordinary Experience When you have one great experience, that's something, when you have two, well, that's something else! But when you have THREE great experiences in a More

by barrycosgrove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan in getting us going, Al and Jerry at the financial end, and the "Toyota Twins", Darcy and Mitch in the Service Department!
Aug 20, 2019 -

High River Toyota responded

Barb & Barry, Thank you for taking the time to write about your experience. It is wonderful to hear that our High River Toyota Team was able to provide you with such an excellent experience we strive to provide all our customers. We wish you safe travels in your new Highlander and look forward to seeing you again soon!

July 14, 2019

First new car I was recommended Bob at High River Toyota directly by a family member to help me with purchasing my first car and I wasn’t disappointed. Bob answered More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Shaw, Al
Jul 29, 2019 -

High River Toyota responded

Thank you for the kind words. We’re delighted to hear that you had such a great experience interacting with Bob and Al, I will definitely relay that message to the rest of my team. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

July 10, 2019

"Good Experience" I am so thankful for the good experience in purchasing my dream car at High River Toyota. It is a good experience having business with the amazing sta More

by Tabz81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis and Jerry
Jul 11, 2019 -

High River Toyota responded

On behalf us all of us at High River Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Jerry and Francis. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Thank you for choosing High River Toyota!

July 06, 2019

Great preformance From the reception thru sales , service and parts everything was excellent but I knew this from a previous experience since this was my second purchas More

by Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared, Al, actually everyone
Jul 08, 2019 -

High River Toyota responded

Family, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

July 05, 2019

Great purchase experience I received a phone call from Krystal the Customer Service Manager five days after I took delivery of my new vehicle. I have purchased several new vehi More

by Barry B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis, Al
Jul 08, 2019 -

High River Toyota responded

Thank you for taking the time to write about your experience. It is wonderful to hear that our High River Toyota Team was able to provide you with such an excellent experience we strive to provide all our customers. We wish you safe travels in your new Rav4 and look forward to seeing you again soon!

May 23, 2019

High River Toyota Biggest Fan High River Toyota is by far the best dealership ever! I always have a fantastic experience when I take my car in for service! My Service Advisor, Lorn More

by Krystal Conner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorne, Simon and Kenneth
Jul 08, 2019 -

High River Toyota responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at

Jul 08, 2019 -

High River Toyota responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at High River Toyota!

May 22, 2019

Wasted time Arrived Sat morning only to be told we would have to wait for sales person. Spent at least an hour with a self absorbed sales person. Made arrangemen More

by Farmer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colleen
May 22, 2019 -

High River Toyota responded

Farmer, I apologize on behalf of everyone at High River Toyota. I’m sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. we always aim to deliver a great experience. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have our commitment to improve the way our staff serves every customer. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

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