
Heninger Toyota
C, AB
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Easy and stress-free experience! I bought a used Rav4 from Jordan Daybell at Heninger. He was friendly, knowledgeable, and a genuinely nice human being. He was upfront about everythin I bought a used Rav4 from Jordan Daybell at Heninger. He was friendly, knowledgeable, and a genuinely nice human being. He was upfront about everything and made me feel extremely comfortable. I even misunderstood a term of the deal, and he gave me the benefit of the doubt (which says A LOT about him as a salesperson!). If you're looking to buy a used vehicle and you want a stress-free and enjoyable purchase, call Jordan. You won't regret it!!!!! I love my Rav! :) On the finance side, I dealt with Billy Ye. He was also great and was always very quick to respond to my emails. My only complaint was the detailing of the vehicle. It was inadequate and disappointing. I can only hope the detailing department increases their quality standards in the near future. More
THANK YOU This is my second time purchasing a vehicle from Heninger Toyota. In 2011, I bought my Corolla and on Dec 2016 I bought my Rav4. Each time I was assis This is my second time purchasing a vehicle from Heninger Toyota. In 2011, I bought my Corolla and on Dec 2016 I bought my Rav4. Each time I was assisted by Steven Chan. I was glad to see a familiar face. I never felt pressured nor rushed to make a decision. More importantly he was respectful and genuine. Thank you so kindly and I truly appreciate all your help Steven. More
Lots of Benefits I am so thankful that I chose Heninger, to buy my Rav 4, I had known for years that they were a reputable and honest dealer, always spoken well about. I am so thankful that I chose Heninger, to buy my Rav 4, I had known for years that they were a reputable and honest dealer, always spoken well about. Since living in the N.W. my husband chose a dealer close by though I tried to encourage him to come south. What I didn' t know about was all the benefits, like free oil changes, roadside assistance, chip and paint repair, and more that I cant remember at this moment. Most importantly when purchasing, the Attention of the Sales person that I dealt with, Steve Chan, he took the time to explain all the features of the vehicle, and even programmed my cell for me. He also invited me to come by if I had any questions or concerns, as did the Manager. This was a truly impressive experience that I will always remember and share with others. More
Great Customer Service These guys are awesome, they helped me to choose the best vehicle with best financial option.Special thanks to Byron Hundt, pre owned department mana These guys are awesome, they helped me to choose the best vehicle with best financial option.Special thanks to Byron Hundt, pre owned department manager. More
Bought 2015 used Corolla Excellent service good people, very helpful and knowledgable, help me test drive the car that i really like to purchased. I will defenitely recomend H Excellent service good people, very helpful and knowledgable, help me test drive the car that i really like to purchased. I will defenitely recomend Heninger. More
From tears to elation. My 15 year old Tacoma with 444,000 km was suffering. My service advisors along with the manager made it all better. Without going into details, the My 15 year old Tacoma with 444,000 km was suffering. My service advisors along with the manager made it all better. Without going into details, they fought on my and 'tony's' behalf with Toyota Canada, and resurrected my work truck/office/second home. More
Pick-up my choice Need a reliable vehicle? Don't be fooled by the electronic features. Choose toyota and get it from Heninger and talk to Anne. When it comes to toyota, Need a reliable vehicle? Don't be fooled by the electronic features. Choose toyota and get it from Heninger and talk to Anne. When it comes to toyota, reliability comes with its structure proven technology. More
Scheduled Service Last Tuesday I went on my 40 K service for my 4Runner. Excellent attention, quick and friendly Excellent Service!!! Despite the fact I came late, t Last Tuesday I went on my 40 K service for my 4Runner. Excellent attention, quick and friendly Excellent Service!!! Despite the fact I came late, they redirected me to an express service line.. It took no more than one hour.. More
Very poor, unprofessional and careless Very unpleasant service experience... It took them forever to find out what was wrong with my car, and when I finally got it back, it had different p Very unpleasant service experience... It took them forever to find out what was wrong with my car, and when I finally got it back, it had different problems.. The Service rep kept ignoring my calls even though the front desk confirmed that he was at his desk available to talk! Very annoying experience.. I wouldn't recommend them to anyone. More
Outright dangerous! Beware! Ever since Heninger moved into the new service shop there is absolutely no supervision which results in the shop returning your vehicle to yo Beware! Ever since Heninger moved into the new service shop there is absolutely no supervision which results in the shop returning your vehicle to you in an unsafe condition. My vehicle was returned to me after being in the shop at Heninger when I discovered that there was uncompleted work that could have resulted in a fuel tank leak and fire. There was absolutley no indication from Heninger that there was a safety issue with my vehicle. AMVIC and Alberta Transportation have been contacted regarding these concerns at Heninger. More