Heartland Ford Sales Ltd.

Fun to deal with I find the people there helpful non judgemental. It is important for them to help in every step as I am a hard arse to deal with. They took my wants a I find the people there helpful non judgemental. It is important for them to help in every step as I am a hard arse to deal with. They took my wants and needs to heart and found the correct vehicle for me More

Fast, friendly service They went out of their way to help me as I am a foreigner working in Canada. Their friendly service made us feel welcome as well as the flexible hour They went out of their way to help me as I am a foreigner working in Canada. Their friendly service made us feel welcome as well as the flexible hours allowed me to finalize the deal after hours. I will definitely be back in the future More

Amazing Deal Was looking at a new Licloin MKX. But the deal Cassie put together on a new Edge Sport was great. Sold another vehicle to me. Small town dealership th Was looking at a new Licloin MKX. But the deal Cassie put together on a new Edge Sport was great. Sold another vehicle to me. Small town dealership that stands by there word. Will be back again. More

Sales and financing My sales man Steve was very helpful and obliging. I would recommend him. Steve, with financial dept. was also very helpful with the pricing of add My sales man Steve was very helpful and obliging. I would recommend him. Steve, with financial dept. was also very helpful with the pricing of add ones and decisions. Overall, all the staff were friendly and helpful! I hope the service dept will also be just obliging as the sales and financial. Thanks Heartland Ford! More

2018 Ford Escape Purchase Great no bs approach with sales mgrs Paul and Griff in the past, no hidden fees, no “after the fact” price increases. Priced lower than other Ford dea Great no bs approach with sales mgrs Paul and Griff in the past, no hidden fees, no “after the fact” price increases. Priced lower than other Ford dealers within close proximity. Having said that, don’t like the pressurized “point of sale” extended warranty/service offers, clear coat etc, incorporating thousands of extra cost into pymts over a longer term to make them look good. All dealers do it and was predictably given the bs it would cost twice as much if I waited. Common already..... More

WORST customer experence buying a new vehicle in my life! 1.During the sale they said they could beat my X-Plan member pricing hands down (which I had all my info on me for this at the time and after all fina 1.During the sale they said they could beat my X-Plan member pricing hands down (which I had all my info on me for this at the time and after all financing was done and signed all the sale paper work. I came back 3 days later to pick it up (a day later than what I was told, as they sprayed the box liner and tunnel cover was installed which I had to pay for separately as it not complete with the truck). First I had to ask the dealer for my Nivis number which they did not provide which is required to register all new vehicles I then came in to pick it up and they said I need my X-Plan number that would have been nice to know, I was just suppose to pick up the keys and put my plate on at this time, they also lost my paper work of being a Costco Member and asked me to re-sign the paperwork. I was told I would get a full tank of fuel when I pick it up, it was less than half. I was told I could speak to the sales manager and he told me option one go back home get your X-Plan number and accept that they will not fill my tank up and this was my fault for not having my info in order or option 2 they will rip up the contract. I told them I signed all the paperwork and already registered my vehicle and insured it plus paid for the box liner spray and tunnel cover already. He said I'll call Ford head office and cancel the whole deal in front of my family who were excited about picking up our new +$70,000.00 CAD vehicle. I reluctantly went back this time my 3rd trip back to pick up the vehicle which should have been a one stop ordeal. They gave me my keys and I got the xxxx out there, skipped the majority of the what's what on the vehicle because I was so upset for the overall F-U attitude of the sales group there. To top it all off I paid $1000.00 for a deposit on my visa card which was charged to my card, this did not go on the amount owning on my vehicle and was not credited back on my card yet, I'm still dealing with this currently. More

Great experience Repeat customer. I recommend Heartland to all my friends, the sales team makes it easy and straight forward to purchase without getting caught up in g Repeat customer. I recommend Heartland to all my friends, the sales team makes it easy and straight forward to purchase without getting caught up in games or “running numbers” back and forth. More

Best buying experience so far! This was by far the best buying experience I’ve had. Everyone was great! The whole team worked hard to get me an amazing deal. I actually had a good t This was by far the best buying experience I’ve had. Everyone was great! The whole team worked hard to get me an amazing deal. I actually had a good time buying a vehicle. Special thanks to Frank and Dan. Those guys are amazing! If you are looking to buy, go there! More

Great experience! I had a great experience with heartland Ford.. the staff were friendly and knowledgeable and I was quick out the door with my new truck! I highly reco I had a great experience with heartland Ford.. the staff were friendly and knowledgeable and I was quick out the door with my new truck! I highly recommend heartland! More

Plasent employees / Delership The day I came to the dealership I was met by Medina what a pleasant.person she was helpful and her knowledge of the product I was interested in, she The day I came to the dealership I was met by Medina what a pleasant.person she was helpful and her knowledge of the product I was interested in, she then introduced to Cassie, she was able to find the truck I liked she also was very pleasant and understood priceing we came to a deal in a few days. More