Harris Oceanside Chevrolet Buick GMC

Customer service appreciatted It was fairly obvious from the beginning of my dealings with Ryan that he had my best interest at heart. We reviewed what was available on the lot and It was fairly obvious from the beginning of my dealings with Ryan that he had my best interest at heart. We reviewed what was available on the lot and Ryan was very knowledgeable in terms what each vehicle had to offer. Once I determined what suited my needs the best, Ryan, I believe pursued the best deal possible involving my trade. There were more expensive units on the lot but Ryan did not try to upsell me which I appreciated. In todays marketplace it's nice to leave a dealership confident that you were treated fairly and not taken advantage of. Believe that happens elsewhere I can assure you. When I'm asked to recommend someone it's going to be Ryan at Oceanside. Thank you Les Romanchuk More

Our buying experience was great. We didn't feel pressured or pushed into anything we didn't want. The few concerns we had were taken care of as per our agreement. We have had the truck for almost pressured or pushed into anything we didn't want. The few concerns we had were taken care of as per our agreement. We have had the truck for almost a month and still love it. Great buying experience, very friendly staff and credit department. More

Do NOT purchase from this dealer. First they promised me Do NOT purchase from this dealer. First they promised me a certain amount for my trade in, I asked MANY times for Steve to confirm this and he Do NOT purchase from this dealer. First they promised me a certain amount for my trade in, I asked MANY times for Steve to confirm this and he did....it wasnt until my car was already sitting in their dealership that he then robbed me during my trade in. Then they didn't give a full tank of gas when I purchased, they made it "look" full. Then they lied about my payout on my old jeep when I discovered it wasnt paid out as it should have been. Weeks after my trade in, my old vehicle payment came out of my account. I called my loan company and was told they never paid it. This took a ton of effort on my part and I got a major run around and lies from this dealership. And then the biggest thing: they sold me a 2013 jeep compass with 31xxx kms. I bought an extended warranty and the vehicle also came with one. They gave me no information on the current warranty. I asked my salesman (Harlem) MULTIPLE times over a month to give me information on this warranty, what standard guidelines I needed to follow to keep the warranty valid and when this vehicle last had an oil change. There was no sticker on the window and no warranty package in the vehicle. It took the entire month before Harlem finally told me that this vehicle last had an oil change at 20000 kms. Then I called a different dealership who was actually helpful/ knowledgeable and found out not only was my newly purchased vehicle due for an oil change but was already passed the point of it's required maintenance #3. I dont even know if my warrantly is still valid now and my vehicle is only one year old. They sold me this newer model vehicle knowing full well what it needed. This vehicle had 11000 kms on it since the last oil change or maintenance yet they claimed it had a thorough inspection done. No wonder they gave me such a run around. Oh and when I fought with Harlem about it he said he would pay for it. I sent him a picture of my bill with a text the next day after he said he would pay for it and he didn't even respond to me!!! USE CAUTION WHEN PURCHASING FROM THIS DEALER. They are SCAMMERS and should be ashamed of themselves. I had to drive 2.5 hours to the nearest jeep dealer and pay over $200 for maintenance on a vehicle I barely owned a month. This is absurd and this is only the first of a very long list of complaints I will be publicly posting. DO NOT...I REPEAT DO NOT BUY FROM THIS DEALER. THEY ARE SCAMMERS!!!!! I have more detailed information and receipts for the work I had to do on this vehicle, feel free to contact me for more information if need be. Im sure I am not the only person they have done this to. More

I left the dealership without feeling like I had a sore xxx! I feel that I paid a fair price and was given good customer service. xxx! I feel that I paid a fair price and was given good customer service. More

When I bought my Chevy Truck it did not come with a When I bought my Chevy Truck it did not come with a manual. so I emailed greg asking him to send me one - he said the book is too expensive - mea When I bought my Chevy Truck it did not come with a manual. so I emailed greg asking him to send me one - he said the book is too expensive - meanwhile I just gave him $25,000 - he sent me a electronic link version. -. then I emailed him back reminding him that before I bought the truck he would have given me 10 manuals no problem. so he got back to me - said he would get me one but that it would take 5 weeks. 5 weeks later I get a used GMC manual that he tells me he got from another trade in (how does this solve the problem for the next guy)..... furthermore I have to pay $7.50 at the post office cause Harris payed insufficient postage. Greg was cool and help me get a truck and fair payments etc. and maybe the dealership is cheap with my concern and greg had to get a little shady - but on my end - this incident was inconvenient trite and boring, Ian Ferreira ravenmusic@rocketmail.com 250-726-8937 More

Harlem was very patient, resourceful and knowledgeable. He walked us through every step and was good-natured and easy to talk to. My family really enjoyed the process of working with Harlem and we will def He walked us through every step and was good-natured and easy to talk to. My family really enjoyed the process of working with Harlem and we will definitely seek him out for any future vehicle purchases. More