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Harris Kia - Service Centre

Nanaimo, BC

4.3
123 Reviews

123 Reviews of Harris Kia - Service Centre

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January 18, 2022

Went there as my nephew is service mechanic. Very knowledgeable in Hyundai products. Jeff cesari More

by iantbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Harris Kia responded

Hi iantbrown, Thank you so much for the message. We are so lucky to have Jeff as part of our team. His significant skill set and great attitude is outstanding! Thank you for your business and welcome to the Harris Kia family. Warm regards, Dave Bare Dealer Principal

January 11, 2022

Outstanding. When I destroyed a tire in a pothole they did everything possible to accommodate us even though they are not our dealer. Arranged a ride, stayed late to replace tire and do alignment and had More

by Richie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin, Peter, Melody.
Jan 12, 2022 -

Harris Kia responded

Good morning Richie, Thank you so very much for the kind words. I am sorry to hear about the trouble with the tire to begin with but I am happy to hear that our staff was able to look after the issue as promptly as they were able. Comments like these go a long way and it was our pleasure to serve you. I will be sure to share these comments with our entire team today and give them a well deserved pat on the back! Warmest regards, Dave Bare Dealer Principal

May 15, 2021

It was a great experience how I was treated royally too bad I can’t do it every week. Marcelo was wonderful and so was the finance manager Christine. I felt like they treated me as a person not just somebo More

by Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Wright, Marcelo Suvillaga
May 19, 2021 -

Harris Kia responded

Hi Leslie, Thank you for your kind words and for the terrific review. Enjoy your new vehicle and welcome to the Harris Kia family! Best wishes, Dave Bare Dealer Principal

April 09, 2021

Friendly, professional folks. From Elizabeth, who set up my appointment and checked in afterwards, to Cindy who greeted me and made sure I was being looked after, to Ryan, who did the work and then spent a More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Apr 10, 2021 -

Harris Kia responded

Hi Chris, Thank you for taking the time to review our dealership and more importantly, our two wonderful Service Advisors, Cindy and Michelle as well as Elizabeth in our Customer Care office. Ryan, one of our Kia Master Certified Technicians, certainly knows his stuff! It was our pleasure to serve you and we look forward to your next visit. Cheers! Dave Bare General Manager

December 29, 2020

In my handful of visits to Harris Kia, I have spoken to Dave Bare several times. He has been always helpful and friendly. I have seen that same interaction with other customers and his employees. The deale More

by Special Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Harris Kia responded

Hi Ed, Thank you so much for the kind words. It really does mean a lot to me! We all appreciate your continued support and look forward to serving you again soon. Warmest regards, Dave Bare General Manager

December 18, 2020

I had the pleasure to deal with Michelle in the Service department and I must admit her customer-oriented approach made my day. Not only was she able to get my vehicle for a quick check up, but she also se More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Harris Kia responded

Hi Jay, Thank you so much for sharing your experience here in our store and more importantly with our new Service Advisor, Michelle. She truly is a warm and caring person and we are delighted to have her on our team. We appreciate your business and look forward to serving you again soon. Warmest regards, Dave Bare General Manager

August 06, 2020

Recall repair & replace older parts Excellent service & Price - P/U & Delivery from home - Delivery person even wore mask and wiped down parts of the car that he touched due to Covid-19 More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kolbi McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniella, Danika.
Aug 08, 2020 -

Harris Kia responded

Hi Mike, Thank you for taking the time to submit a review our dealership and for your continued business. It is our pleasure to serve you and we look forward to doing so again soon. Have a great summer! Warm regards, Dave Bare General Manager

July 05, 2020

Excellent customer service and workmanship The staff of the service centre are friendly, helpful and very knowledgeable. Even though we have an older car, they did a thorough check of the car. More

by vidafntn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kolbi McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Carter
Aug 01, 2020 -

Harris Kia responded

Hi vidafntn, Thank you so much for the kind words. It continues to be our pleasure to serve you and we look forward to doing so for many more years to come. Thank you for your business! Best wishes, Dave Bare General Manager

June 06, 2020

A client since 2008, I have always had excellent service All staff members are knowledgeable, always pleasant and helpful. Service needing to be done is explained, car is often ready before predicted time, I More

by EFV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kolbi McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike House
Jun 10, 2020 -

Harris Kia responded

Hi EFV, Thank you so much for talking the time to review our dealership. It is our pleasure to look after both you and your vehicle and we look forward to serving you again soon. Thank you for your business! Warm regards, Dave Bare General Manager

May 13, 2020

Proficient and Friendly Kolbi has a great eye for accuracy - I see her double check documents and service plans. She remembered to remove a charge one time (I didn't) and pr More

by BiNi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kolbi McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Carter
May 13, 2020 -

Harris Kia responded

Hi BiNi, Thank you so much for the kind words and for your business. We look forward to serving you again soon. Warmest regards, Dave Bare General Manager

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