Harris Kia - Service Centre

I purchased my pre-owned Chrysler at Tom Harris KJA in Oct 2013 and have been very pleased with the service I have received, both at the time of purchase and again when I brought my vehicle in for service Oct 2013 and have been very pleased with the service I have received, both at the time of purchase and again when I brought my vehicle in for service recently. I had the pleasure of dealing with Katherine Tucker of your service department who was very pleasant and polite. All of my questions were answered and I left knowing my vehicle was safe and sound, and nicely washed as well. Thanks again. More

This is the second year in a row that we have gone in to have our tires changed over and ended up buying a new Kia Sorento. The team at Harris Kia are unsurpassed. Roy Berentsen, sales manager and Jeremy A have our tires changed over and ended up buying a new Kia Sorento. The team at Harris Kia are unsurpassed. Roy Berentsen, sales manager and Jeremy Allen financial manager both make you feel you matter not just as a customer but as a person. Rachel Roy, our sales consultant, is the best. She takes the time to explain things to us in a manor we can understand and if she can't answer a question then she admits it and goes about finding the answer. The service group from Mike House and Kolbi McLean in the service department to Teri Wilson and Noel LeFebvre in the parts department are all very helpful, friendly and knowledgeable. With Dave Bare as general manager and Dave Corrigal added to the finance department who could ask for a better place to buy a new car, especially a new Kia. Thanks again to all of the Harris Kia team, you make buying a new car a really fun experience. More

Just got back from having some work done on our Kia and again blown away by the service. I was without car for a day and a bit. Both Kolbi and Mike were very accommodating. Again so happy that we bought o again blown away by the service. I was without car for a day and a bit. Both Kolbi and Mike were very accommodating. Again so happy that we bought our car! More

We visited the Dealership to have our Kia Sorento serviced. While we were waiting, we were approached and greeted courteously by a smiling sales Representative, who introduced himself as Marcelo Suv serviced. While we were waiting, we were approached and greeted courteously by a smiling sales Representative, who introduced himself as Marcelo Suvillaga. We had no intention of replacing our second car, but I had had my "eye" on the Kia Soul for some time. My 2008 Honda Civic had very low mileage, so it was difficult for me to consider replacing it at this time. Marcelo was very knowledgeable about the product, and showed me all the features. He suggested that I bring my car to the dealership to determine trade-in-value. We made an appointment to return in a few days and that is when it was made to happen! Marcelo took us on a lengthy test drive and I had the opportunity to :"feel" the way that the Soul performed. We returned to the office and wrote the offer. We received a very good trade-in value and with the expert help of Jeremy, I was driving a 2013 Kia Soul the same afternoon!. It was a pleasure to work with Marcelo, and I would recommend him to friends or relatives that are looking to purchase a car. It was the best car purchasing experience that I have had More

Visited KIA for servicing of my Rondo, was approached by courteous Marcelo to view 2014 model. As a Sr. lady alone, the help I received by him and all the other staff I interacted with was greatly appreciat courteous Marcelo to view 2014 model. As a Sr. lady alone, the help I received by him and all the other staff I interacted with was greatly appreciated. Marcelo was very knowledgeable about the vehicle and demonstrated every aspect of the new version. (of which there are too many to name) I had not intended to purchase a new vehicle at this time but was so impressed by the features of the 2014 Rondo that I moved ahead. Marcelo and Mike (service manager) gave me confidence that I would be well looked after for follow up servicing and further demos for all the new devices on this car. Thanks to all. I am loving my new car. More

I chose to buy my Rondo from Harris Kia because, after canvassing all other dealerships in town, I had a really good feeling about the people, friendliness and service at Harris Kia. I have been incredib canvassing all other dealerships in town, I had a really good feeling about the people, friendliness and service at Harris Kia. I have been incredibly well treated by the service people there. Mike and Kolbi in service are always honest, friendly, and explain things well. i trust them Implicitly:) Teri in parts is also very knowledgeable and a real "behind the scenes" support. Alan, the shuttle driver is prompt, courteous and always friendly and entertaining.I haven't met Christine in the service booking and follow up department, yet-but her phone manner is wonderful and she is very efficient. I am SO happy that i chose KIA and i continue to tell friends and neighbors and suggest that they go there, too! Sincere thank you to my team at KIA from a very happy customer:) More

We have bought 2 kia cars from Harris Kia- in 2011- a Kia Forte 5 and in 2012 a Sorrento 4 cyl- we dealt in sales with Roy and Grant - subsequently we thought the Forte was using too much gas so Dave Bare, t Forte 5 and in 2012 a Sorrento 4 cyl- we dealt in sales with Roy and Grant - subsequently we thought the Forte was using too much gas so Dave Bare, the General Manager took it upon himself to work with me to ensure it was meeting standards- I was amazes- almost to the exact published standards- what dedication. The Service Personnel are great and have met our needs to 100% expectations. A person worth mentioning as a qualified knowledgeable person is the parts person, Teri, who has a real ability to spec excellent tires- both our vehicles have new snow tires and Teri picked them right on- what a huge difference in stability as we move back and forth from Parksville to Nanaimo and back almost every day. Teri's partner at the parts desk is also extremely helpful. Overall I cannot say enough good things about this group of real professionals and our friends who have also purchased vehicles here were just as pleased. John and Barb Bishop Parksville More

I bought my Sorento SX a year ago from Harris Kia. Since then, all my experiences with the service department are excellent. Especially Mike House is a very experienced and accomodating Manager. I actually then, all my experiences with the service department are excellent. Especially Mike House is a very experienced and accomodating Manager. I actually feel like at home when I come in for my regular service. Also, Kolbi is very nice,she has always a friendly smile on her face. But the whole staff seems to be very happy, friendly and really motivated. I only can recommend this dealership to others. I for sure will purchase my next vehicle from here again. As for the Sorento, I love this vehicle and definitely will stick with the same model once I decide to get a new one. Thanks again....Herb Schwan More

the willingness of all staff make me feel like a customer instead of just a "sale" which makes it easier and more comfortable to discuss any concerns instead of just a "sale" which makes it easier and more comfortable to discuss any concerns More