Harmony Honda

Great salesman-great vehicle We purchased a Honda CRV Touring two weeks ago from Harmony Honda. Our salesman was Sunny Sing. Sunny spent a lot of time explaining the vehicle-a We purchased a Honda CRV Touring two weeks ago from Harmony Honda. Our salesman was Sunny Sing. Sunny spent a lot of time explaining the vehicle-all the little extras we had no clue about. I think the thing we liked most about Sunny was the fact he did not pressure us to buy. Rather he let us test drive it, understand it and then we were left to make a decision. We did not buy the same day but went home to think about it. The next day we were happy to return to Harmony Honda and make our purchase. It was Sunny's day off, but he came to the dealership and spent the good part of 4 hours with us. We are impressed with the dealership and impressed with Sunny....but most of all we love our CRV Touring :) More

One of the Best This is our 2nd Honda we have purchased in the last 4 years and Randy D.in service is awesome.Quick,professional and real.We are so pleased that at Ha This is our 2nd Honda we have purchased in the last 4 years and Randy D.in service is awesome.Quick,professional and real.We are so pleased that at Harmony they really know customer service, as Randy is always there with a smile and knows my name. You are approched as a real person not some number/customer. Harmony number 1 in our books for great service and advise. More

Great service Wolfgang Rusch was my service provider today, very professional and informative, made sure my vehicle received all outstanding service required. My ve Wolfgang Rusch was my service provider today, very professional and informative, made sure my vehicle received all outstanding service required. My vehicle was ready on time and everything was completed as expected. Always a pleasure dealing with Wolgang , I feel confident in taking my vehicle to Harmony Honda and have been dealing with them fo many years. Thanks, D. Mac Donald More

Quick professional service I am a visitor from out of town, and I came in without an appointment to check on a tire pressure indicator light before driving the highway today. " I am a visitor from out of town, and I came in without an appointment to check on a tire pressure indicator light before driving the highway today. "Wolfgang R." in the service department was very helpful. He personally assessed my tires and made sure I was safe to travel. He did this quickly and I was on my way within minutes. Thank you very much for the peace of mind Harmony Honda! More

Awesome Service! Everyone from the Sales Manager (Quinn), to the Sales Person (Larry), to the Finance Department (David) were incredibly professional and helpful. I wa Everyone from the Sales Manager (Quinn), to the Sales Person (Larry), to the Finance Department (David) were incredibly professional and helpful. I was very indecisive and they did not pressure me in to a decision, which is always the expectation when buying/leasing a car. They even cleaned my car while I test drove a vehicle... unbelievable. Above and beyond my expectations. I highly recommend this dealership. I love my new vehicle and I am happy I chose Harmony Honda. More

Tires I bought some winter tires through Drew Ramsay @ Harmony Honda. He was friendly and knowledgeable and went the extra mile to make sure I got the tire I bought some winter tires through Drew Ramsay @ Harmony Honda. He was friendly and knowledgeable and went the extra mile to make sure I got the tires specs I wanted AND within my budget. I have had trouble with tire shops in the past and, frankly, shopping for tires causes me stress. I will definitely be calling Drew again. More

Happy with the sales department, service is poor I bought my Honda CRV in 2011 and was really happy with my sales person Gary. He took all the time in the world for me, was very friendly and polite. I bought my Honda CRV in 2011 and was really happy with my sales person Gary. He took all the time in the world for me, was very friendly and polite. The last 2 experiences I have had with the service department are very disappointing though. Eight months ago I brought my car in for the B service and was told by Wolfgang that I should have my brake fluid changed,which he would do at a 10% discount. When I went in to pick up my car and pay my bill the discount was not applied to it and they had to get the manager to verify it. Also two days later my windshield washer fluid light came on and the reservoir was completely empty. My oil life computer also had not been reset. Just last week I went in for an A service ( oil change) and Jeff Ian helped me out. I told him that my windshield wiper fluid light came on 2 days after my last service and he assured me that they normally check and top up all fluids. When my car was ready I asked to make sure that they had checked my fluid levels and he assured me they had......and today my windshield wiper light came on again! Completely empty! I am not upset that I have to fill it myself, but I am upset about the fact that they obviously lie about what they check and very likely they do not check any levels at all if they did not notice it was running on empty! In the future I will only be going here for my oil changes as I bought lifetime oil changes with my car, but anything else I will have done at another garage....I am not impressed! More

SERVICING MY CRV I CAN'T TELL YOU ENOUGH HOW MUCH OF A PLEASURE IT ALWAYS IS TO COME INTO THE SERVICE DEPARTMENT AT KELOWNA HONDA. I AM ALWAYS TREATED SO WELL. THE SER I CAN'T TELL YOU ENOUGH HOW MUCH OF A PLEASURE IT ALWAYS IS TO COME INTO THE SERVICE DEPARTMENT AT KELOWNA HONDA. I AM ALWAYS TREATED SO WELL. THE SERVICE IS TOP NOTCH AND THE STAFF ARE KNOWLEDGEABLE, POLITE AND TRUSTWORTHY. MY VEHICLE IS DONE ON TIME, EVERYTHING DONE IS WELL EXPLAINED AND ALWAYS SO PROFESSIONAL. THAT IS WHY I COM FROM PENTICTON TO DEAL IN KELOWNA, YOU PEOPLE ARE AWESOME. CUSTOMER SERVICE WISE YOU ARE ON TOP. I CAN'T SAY ENOUGH ABOUT HOW WELL I AM TREATED AT YOUR DEALERSHIP. More

Serviced Honda in November 2015 I own a new Honda Civic and when it was time for my second oil change, made an arrangement with Harmony Honda for an oil change priced at $55.88. When I own a new Honda Civic and when it was time for my second oil change, made an arrangement with Harmony Honda for an oil change priced at $55.88. When arrived on time, the Service Manager forced me to purchase the Service Package B for $221-$245 after taxes. The screening report came out clean, nothing on it. After this oil change my car started leaking oil, which indicates the technician did not tighten the cap properly. I am mad to pay $245 for reckless service. I wish you go out of business next year. More

Terrible dealership. Poor customer service. Decent dealership inside and out but customer service incredibly poor. Stopped by with the wife to take a look at a few vehicles and met with the sale Decent dealership inside and out but customer service incredibly poor. Stopped by with the wife to take a look at a few vehicles and met with the sales manager who was outside at the time. Either he was having a bad day or just generally has an incredibly rude and stuck up attitude. My time spent at this dealership was very negative and I would not come back just based on the way we were treated. How did this man get this job? Will not return. More