Harbourview Volkswagen

Used Golf purchase I had been on the market for a 2015 Golf for a number of months. I contacted Harbourview once I saw the right car on their lot, a 2015 with just over I had been on the market for a 2015 Golf for a number of months. I contacted Harbourview once I saw the right car on their lot, a 2015 with just over 9000km. Right away Chris did an excellent job getting in touch with me and staying in touch. Unlike a number of other VW dealerships who acted relatively uninterested in securing my business, I had the immediate impression that Chris and Harbourview wanted to work for me. He booked an appointment for me to test drive the Golf at my convenience and the Golf was detailed and ready to go for me. After obligatory negotiations, I got the price I wanted without the sales team ever trying to upsell me. Everyone at Harbourview VW exemplified professionalism - kind, honest, and fair. I had an excellent experience buying my first car. More

Complicated trade in Chris and the entire sales team were super helpful, kind, and motivated to help me get out of an awkward situation with a car I hated in my wonderful Chris and the entire sales team were super helpful, kind, and motivated to help me get out of an awkward situation with a car I hated in my wonderful little golf. Overall a great experience:) More

Great Service, Great Car! I used Chris Rigby at the dealership and he was very personable and helpful. I highly recommend using Harbourview and Chris! Great experience and I l I used Chris Rigby at the dealership and he was very personable and helpful. I highly recommend using Harbourview and Chris! Great experience and I love my VW Tiguan. More

Great! We recently purchased a VW Tiguan from Harbourview VW and were extremely pleased and at ease with this dealership from the moment we walked on the lot We recently purchased a VW Tiguan from Harbourview VW and were extremely pleased and at ease with this dealership from the moment we walked on the lot. Our salesperson was Chris Rigby who was top notch. He was knowledgeable, professional, organized and keen to go over and above to earn our business. His communication skills through texts, phone calls and follow-up were much appreciated. At no time were we pressured into making a quick decision, which made purchasing our vehicle a very pleasant experience. We highly recommend Chris for a stress free vehicle purchase and kudos as well to Steve the Sales Manager. More

Outstanding Service I bought my first ever VW from Harbourview 9 years ago, and recently returned to do a trade in for a new vehicle. Sales Rep Chris and the rest of the I bought my first ever VW from Harbourview 9 years ago, and recently returned to do a trade in for a new vehicle. Sales Rep Chris and the rest of the crew were amazing from start to finish, and helped me drive away in perfect vehicle for me! More

Excellent experience at Harbourview VW. Chris Rigby at Harbourview VW sold me a used 2016 Volkswagen Jetta. I'm extremely satisfied with my experience at the dealership over the past couple Chris Rigby at Harbourview VW sold me a used 2016 Volkswagen Jetta. I'm extremely satisfied with my experience at the dealership over the past couple days. Chris made the decision making and purchasing experience very comfortable. I quickly developed trust in his opinion and expertise. I'm extremely happy with my new jetta. Thanks Chris and Harbourview VW! More

A no hassle, professional and considerate dealership. Harbourview Volkswagen and sales professional Chris Rigby made our purchase of a Jetta, a very satisfying experience. We would highly recommend Chris Harbourview Volkswagen and sales professional Chris Rigby made our purchase of a Jetta, a very satisfying experience. We would highly recommend Chris to any buyer! More

Sold me! We went out for coffee and a test drive and came home with a new VW Aztec. Chris was a great salesperson at the time and followed up post sale to ans We went out for coffee and a test drive and came home with a new VW Aztec. Chris was a great salesperson at the time and followed up post sale to answer any questions and to make sure we were satisfied. It was a nice change to have someone that wasn’t pushy nor did he talk down about other brands. More

Chris Rigby great to deal with Fantastic customer service from Chris Rigby. Bought a used truck from this dealership. The process was very smooth, and the price was excellent. Would Fantastic customer service from Chris Rigby. Bought a used truck from this dealership. The process was very smooth, and the price was excellent. Would highly recommend him if you are looking for a new vehicle. More

Purchase of a new vehicle I was in the market for a replacement vehicle and decided to purchase new. I developed a short list that included the Volkswagen GTI (I wanted a sta I was in the market for a replacement vehicle and decided to purchase new. I developed a short list that included the Volkswagen GTI (I wanted a standard transmission and there aren't a lot of those available from any brand anymore) but my no means was this the only option I was considering. In the process of 'window shopping' I visited Harbourview VW in Nanaimo and met Sales Associate Andy Parker who helped me understand the car, options etc. I found Andy both knowledge and professional and, importantly, very personable. It was near the end of the 2017 season with inventory in the model I wanted low to non-existent so Harbourview offered me a deal on a VW Golf R with the standard transmission that I wanted and a heck of a lot more horsepower than I need but I love the car. Bottom line, I came away feeling I got a fair deal having enjoyed and appreciated my dealings with both Andy and his colleagues More