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Harbourview Volkswagen

Nanaimo, BC

4.8
53 Reviews

4921 Wellington Rd

Nanaimo, BC

V9T 2H5

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Showing 53 reviews

October 08, 2024

Thanks to Russ for selling the car making the deal… sure made our experience a good one! Thanks to Darcy for taking his time explaining all the great features of our new 2924 GTI. Caitlyn did her thing with More

by Pieterboss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ, Caitlin, Darcy
Oct 08, 2024 -

Harbourview Volkswagen responded

**Thank you so much for your kind review!** We're thrilled to hear that your experience at Harbourview Volkswagen was a great one. Russ, Darcy, Caitlyn, and of course, all of the Daves appreciate the shoutout!😉 It was a pleasure helping you with your new 2024 Volkswagen GTI. We're sure you'll love all the amazing features, and if you ever have any more questions, don't hesitate to reach out. Enjoy your GTI and happy driving! 🚗💨 Warm regards, The Harbourview Volkswagen Team #familyfriendly

May 29, 2024

Having dealt with numerous dealerships over the last 50 years, I can’t say enough about the staff at Harbourview, specifically Taylor Doyle our sales person, the minute I walked in it was like family. Ther More

by stuartmcphee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Doyle, Caitlin Middleton, Darcy Zhang.
May 29, 2024 -

Harbourview Volkswagen responded

Dear Stuart, Thank you so much for sharing your wonderful experience at Harbourview! We are thrilled to hear that Taylor and the rest of our team made you feel like family from the moment you walked in. It's great to know that you appreciated the no-pressure approach and the smooth process without the typical "let me talk to my manager" routine. We're also glad to hear that Caitlin provided you with all the necessary information in a straightforward manner, and that Darcy helped you get acquainted with your new ID4. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever need anything in the future or have any questions, please don't hesitate to reach out. Enjoy your new ID4, and we look forward to serving you again! Best regards, Team Harbourview #familydriven

February 02, 2024

If you're thinking about getting a vw go in and ask for taylor Doyle. No pressure easy to work with and covered all my wants and needs prior to purchase. And gave me not 1 but 2 free hats after the sale wa More

by Doobin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Doyle
Feb 02, 2024 -

Harbourview Volkswagen responded

Thanks for the 5-star review and write-up about Taylor, our newest addition to our Sales Team. Nice to hear that you received our No-Pressure sales approach...part of the Harbourview process :) Thanks for your business, Team Harbourview #familydriven

December 09, 2023

………. I give Harbourview Volkswagen 5 stars on good will and customer service ….The sales gal Taylor Doyle could not have been more helpful in completing m More

by Hal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor,Doyle
Feb 02, 2024 -

Harbourview Volkswagen responded

Thanks for the 5-star review Hal and your kind words about Taylor. Thanks for your business, Team Harbourview #familydriven

December 08, 2023

We are very pleased with the way we were received by the staff at Harbourview VW. We aee also pleased with our new Taos. More

by ronpin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Arnold, Darcy Zhanbg, Caitlin Middleton
November 29, 2023

I recently purchased an used 2016 Passat, besides knowing its age and driven distancem I coulg not tell from new. Besides thatm I am very pleased with the advice and assistance rhat I received durin More

by radioman20josepho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patryk Gontarek
April 16, 2023

I bought a 2017 Volkswagen Golf Alltrack from Harbourview Volkswagen. Let me tell you about my experience. From the very first phone call I felt that something was different about this dealershi More

by kelly.g.wilson
Recommend Dealer
Yes
Employees Worked With
Caitlin, Dave, David, Kale, Ryan, Stephanie
October 25, 2022

Bought a used truck from Harbour View It had some issues after working with management and multiple trips to the dealer . Harbour View VW came through. And made sure I was satisfied with my purchase. Thank More

by Thorin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dave and Dave
August 13, 2022

When you buy a vehicle from a dealership and everything goes without a hitch it's easy to say positive things about the staff. It's only when unforeseen problems arise that you see the true character of th More

by jlwestre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Orantes, Jessica Davidson
May 05, 2021

Was not happy with customer service at this dealership. Went to the mainland and bought the same VW for 15% cheaper. Consider this option before spending your money here. More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
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